摘要:Strategic planning of marketing activitiesisthe basis of business successin modern business environment.Customers are not homogenousin their preferences and expectations.Formulating an adequate marketing strategy,focused on realization of company’s strategic objectives,requiressegmented approach to the market that appreciates differencesin expectations and preferences of customers.One ofsignificant activitiesin strategic planning of marketing activitiesis marketsegmentation.Strategic planning imposes a need to plan marketing activities according to strategicallyimportantsegments on the long term basis.At the same time,there is a need to revise and adapt marketing activities on the short term basis.There are number of criteria based on which marketsegmentation is performed.The paper will consider effectiveness and efficiency of different marketsegmentation criteria based on empirical research of customer expectations and preferences.The analysis will include traditional criteria and criteria based on behavioral model.The research implications will be analyzed from the perspective ofselection of the most adequate marketsegmentation criteria in strategic planning of marketing activities.
其他摘要:Strategijsko planiranje marketing aktivnosti je osnov poslovnog uspeha u savremenim uslovima poslovanja.Potrošači u svojim preferencijama i očekivanjima nisu homogeni.Formulisanje adekvatne marketing strategije,koja je fokusirana na ostvarivanje strategijskih ciljeva kompanije,zahteva segmentiran pristup tržištu koji uvažava razlike u očekivanjima i preferencijama potrošača.Jedna od značajnih aktivnosti u strategijskom planiranju marketing aktivnosti je segmentacija tržišta.Strategijsko planiranje nameće potrebu planiranja marketing aktivnosti prema strtegijski važnim segmentima na dugi rok.Istovremeno postoji potreba revidiranja i prilagođavanja marketing aktivnosti na kratak rok.Postoji veliki broj kriterijuma na osnovu kojih se vrši segmentacija tržišta.U radu će na osnovu empirijskog istraživanja očekivanja i preferencija potrošača biti sagledana efektivnost i efikasnost različitih kriterijuma segmentacije tržišta.Analiza će obuhvatiti tradicionalne i kriterijume koji se zasnivaju na biheviorističkom modelu.Implikacije istraživanja biće analizirane iz perspektive izbora najadekvatnijih kriterijuma segmentacije tržišta u strategijskom planiranju marketing aktivnosti.
关键词:Strategic planning of marketing activitiesisthe basis of business successin modern business environment.Customers are not homogenousin their preferences and expectations.Formulating an adequate marketing strategy,focused on realization of company’s strategic objectives,requiressegmented approach to the market that appreciates differencesin expectations and preferences of customers.One ofsignificant activitiesin strategic planning of marketing activitiesis marketsegmentation.Strategic planning imposes a need to plan marketing activities according to strategicallyimportantsegments on the long term basis.At the same time,there is a need to revise and adapt marketing activities on the short term basis.There are number of criteria based on which marketsegmentation is performed.The paper will consider effectiveness and efficiency of different marketsegmentation criteria based on empirical research of customer expectations and preferences.The analysis will include traditional criteria and criteria based on behavioral model.The research implications will be analyzed from the perspective ofselection of the most adequate marketsegmentation criteria in strategic planning of marketing activities.
其他关键词:Strategijsko planiranje marketing aktivnosti je osnov poslovnog uspeha u savremenim uslovima poslovanja.Potrošači u svojim preferencijama i očekivanjima nisu homogeni.Formulisanje adekvatne marketing strategije,koja je fokusirana na ostvarivanje strategijskih ciljeva kompanije,zahteva segmentiran pristup tržištu koji uvažava razlike u očekivanjima i preferencijama potrošača.Jedna od značajnih aktivnosti u strategijskom planiranju marketing aktivnosti je segmentacija tržišta.Strategijsko planiranje nameće potrebu planiranja marketing aktivnosti prema strtegijski važnim segmentima na dugi rok.Istovremeno postoji potreba revidiranja i prilagođavanja marketing aktivnosti na kratak rok.Postoji veliki broj kriterijuma na osnovu kojih se vrši segmentacija tržišta.U radu će na osnovu empirijskog istraživanja očekivanja i preferencija potrošača biti sagledana efektivnost i efikasnost različitih kriterijuma segmentacije tržišta.Analiza će obuhvatiti tradicionalne i kriterijume koji se zasnivaju na biheviorističkom modelu.Implikacije istraživanja biće analizirane iz perspektive izbora najadekvatnijih kriterijuma segmentacije tržišta u strategijskom planiranju marketing aktivnosti.