文章基本信息

标题：Transparency as a Driver for Logistical Efficiency in WEEE Collection and Transport
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作者：Eirill Bø ; John Baxter
期刊名称：Logistics
印刷版ISSN：2305-6290
出版年度：2020
卷号：4
期号：3
页码：1-13
DOI：10.3390/logistics4030014
摘要：Inefficiency in complex reverse-logistical operations, such as the collection and transport of various wastes, can often be traced to two related factors. Adversarial and arms-length relationships between service providers and customers are commonplace, alongside surprisingly limited understanding of the cost base. This study investigated transparency and shared understanding as drivers for higher efficiency and lower costs. Observation and intervention in contractual negotiations was combined with analyses of cost and sensitivity, and a post-contractual transparency exercise with bidders where findings were shared with all parties. The work yielded both immediate efficiency gains and a longer-term infrastructure for cost evaluation and negotiation. Ongoing work is extending the approach into yet more complex and broader areas of municipal waste management.
关键词：WEEE; logistics; efficiency; costing; transparency; relationships WEEE ; logistics ; efficiency ; costing ; transparency ; relationships