文章基本信息

标题：Práticas de gestão em transportes coletivos urbanos por ônibus: caso de empresas no Rio de Janeiro
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作者：Herlander Costa Alegre da Gama Afonso ; Marcio Peixoto de Sequeira Santos
期刊名称：Revista Produção e Desenvolvimento
电子版ISSN：2446-9580
出版年度：2015
卷号：1
期号：1
页码：1-13
DOI：10.32358/rpd.2015.v1.58
出版社：Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
摘要：This article discusses the practices of corporate management of collective transport by bus from Rio de Janeiro. It was made a bibliographical survey and study of cases through interviews with managers of some of these companies. As results, it found that, despite some resistance to the changes and mistakes about praxis, the companies have adopted management practices diversified to remain itself in the market before the competition, and emphasis on technologies and empowerment shy, but not yet clear mechanisms for evaluation their own performance.
关键词：Transporte coletivo;ônibus;gestão das organizações.