文章基本信息

标题：DESENVOLVIMENTO E IMPLANTAÇÃO DE PROPOSTAS PARA A FORMALIZAÇÃO DE PROCESSOS DE MANUFATURA DE UMA EMPRESA FABRICANTE DE DUTOS INDUSTRIAIS EM NOVA IGUAÇU/RJ
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作者：Fernando Oliveira de Araujo ; André Lima Germano
期刊名称：Revista Produção e Desenvolvimento
电子版ISSN：2446-9580
出版年度：2017
卷号：3
期号：3
页码：55-73
DOI：10.32358/rpd.2017.v3.198
出版社：Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
摘要：This study takes place in a small scale company, which manufactures industrial ducts for HVAC systems, and is located in the town of Nova Iguaçu, Rio de Janeiro State. This company has experienced variability problems in its final products, many of which are related to the absence of standardization and formalization of its processes for manufacturing management, and production planning and control (PPC). In methodological terms, a participatory research is conducted, which includes the systematic observation and informal dialogue with collaborators and managers, aiming to identify opportunities to fine-tune the processes. The designing of processes, as well as the analysis and proposal of new processes, is handled through the Bizagi software. As for the results, following the proposals of new processes, their implementation and validation within the company researched, the study, through the measurement of corporate indicators, showed that the formalization of processes was a relevant practice towards the improvement of operational performance of the company, and presents itself as a possible inspiration for small manufacturing companies that experience similar problems.
关键词：Formalização de processos de negócio; Planejamento e controle da produção (PCP);