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  • 标题:PENERAPAN MANAJEMEN MUTU TERPADU PADA SISTEM PENJAMINAN MUTU PENDIDIKAN INTERNAL
  • 本地全文:下载
  • 作者:Anne Sarmono ; Achmad Supriyanto ; Agus Timan
  • 期刊名称:Jurnal Administrasi dan Manajemen Pendidikan
  • 电子版ISSN:2615-8574
  • 出版年度:2020
  • 卷号:3
  • 期号:1
  • 页码:38-51
  • 出版社:Universitas Negeri Malang
  • 摘要:Abstract: Educational Quality Assurance System (SPMP) has held internally in every kind and stage, of schools, including vocational secondary school. A good educational quality assurance is an “early warning system” so we can fix the problem from the early stage before it becomes harmful, which has a consequense in hardly to fix and bigger budget. Therefore, the quality assurance system is very important indeed. This study aims to provide an overview of the implementation of Integrated Quality Management (MMT) in vocational schools through the application of internal SPMP, and to find out the constraints and supporters of success. The research method uses description analysis by examining conditions, comparing them with indicators of implementation. The conclusion of this study shows TQM on internal SPMP have not been fully implemented. Quality management, vision statements, detailed plans, achievement awards, leadership, quality orientation, culture, communication, employee resistance, and resources, which have not been sufficient becoming barriers. On the other hand, education and training, empowerment and involvement of employees, customer focus, and commitment of top leaders, are supporters of successful implementation.
  • 其他摘要:Abstract: Educational Quality Assurance System (SPMP) has held internally in every kind and stage, of schools, including vocational secondary school. A good educational quality assurance is an “early warning system” so we can fix the problem from the early stage before it becomes harmful, which has a consequense in hardly to fix and bigger budget. Therefore, the quality assurance system is very important indeed. This study aims to provide an overview of the implementation of Integrated Quality Management (MMT) in vocational schools through the application of internal SPMP, and to find out the constraints and supporters of success. The research method uses description analysis by examining conditions, comparing them with indicators of implementation. The conclusion of this study shows TQM on internal SPMP have not been fully implemented. Quality management, vision statements, detailed plans, achievement awards, leadership, quality orientation, culture, communication, employee resistance, and resources, which have not been sufficient becoming barriers. On the other hand, education and training, empowerment and involvement of employees, customer focus, and commitment of top leaders, are supporters of successful implementation. Key Words : Educational Quality Assurance System, Total Quality Management Abstrak . Sistem Penjaminan Mutu Pendidikan (SPMP) internal telah diterapkan di sekolah-sekolah dalam berbagai tingkatan, termasuk pada sekolah kejuruan. Sebuah sistem penjaminan mutu internal yang berjalan dengan baik merupakan “ early warning system ” atau sistem peringatan dini yang diharapkan dapat segera memperbaiki keadaan sebelum menjadi semakin parah, sehingga sulit diperbaiki dan berbiaya semakin mahal. Dengan demikian SPMP internal merupakan suatu hal yang sangat penting untuk dilakukan. Penelitian ini bertujuan untuk memberikan gambaran tentang implementasi dari Manajemen Mutu Terpadu (MMT) pada sekolah kejuruan melalui penerapan SPMP internal dan mengetahui penghambat dan pendukungnya. Metode penelitian menggunakan analisis deskripsi dengan menelaah kondisi dan membandingkannya dengan indikator implementasi. Kesimpulan dari penelitian ini menunjukkan MMT belum dilaksanakan sepenuhnya pada SPMP internal. Manajemen kualitas, pernyataan visi, pendetailan rencana, penghargaan prestasi, kepemimpinan, budaya orientasi mutu, komunikasi, resistensi pegawai, dan sumberdaya, yang belum memadai menjadi penghambat. Di lain pihak, pendidikan dan pelatihan, pemberdayaan dan pelibatan karyawan, fokus pelanggan, dan komitmen pemimpin puncak, menjadi pendukung keberhasilan implementasi. Kata kunci : Sistem Penjaminan Mutu Pendidikan, Manajemen Mutu Terpadu
  • 关键词:Sistem Penjaminan Mutu Pendidikan; Manajemen Mutu Terpadu
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