期刊名称:Organizations and Markets in Emerging Economies
印刷版ISSN:2029-4581
出版年度:2016
卷号:7
期号:1
页码:7-33
DOI:10.15388/omee.2016.7.1.14213
出版社:Vilnius University
摘要:Corporate identity is a dynamic and premeditated asset integral to gaining competitive
advantage in the market. It spans both the internal and external functions of the organisations. It
is a variable that needs to be studied cohesively. However, the literature on corporate identity has
studied the various elements in a non integrated manner. This needs to be replaced by a comprehensive
understanding of the processes and nuances of corporate identity, which can help the organisations in
developing sustainable competitive advantage. Additionally, this study focuses on digital media and
tech savvy individuals from an emerging market: India. In order to achieve this objective, we interviewed
70 respondents from 20 companies and their consumers. Thus, we identified that corporate identity
deals with strategic, emotional and social dimensions. This helped us develop a comprehensive model.
Further, corporate identity was seen as a benchmark related to corporate challenges and expectations.
Lastly, digital media need to work as a bonding platform among the stakeholders to ensure this.
关键词:corporate identity; sustainable competitive advantage; digital bonding platform; internal and external stakeholder; India
其他关键词:corporate identity;sustainable competitive advantage;digital bonding platform;internal and external stakeholder;India