文章基本信息

标题：Pengambilan Keputusan (Decision Making) Untuk Total Quality Management In Education (TQME) di Tengah Tantangan Global
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作者：Sauqi Futaqi
期刊名称：Ta‘lim
印刷版ISSN：2621-0452
电子版ISSN：2621-0460
出版年度：2019
卷号：2
期号：1
页码：116-135
DOI：10.29062/ta'lim.v2i1.1438
出版社：Universitas Islam Darul Ulum
摘要：The purpose of this study discusses decision making used in the application of total quality management in Education ( TQME). The decisions taken in TQME have different characteristics , because its priority is customer satisfaction. Therefore, decisions need to consider the global challenges, because it’s as well as sufficient influence customer needs and interests of educational services. The decision-making for TQME must consideration that is always be responsive and contextual appropriate with an indicator of customer satisfaction .
其他摘要：The purpose of this study discusses decision making used in the application of total quality management in Education (TQME). The decisions taken in TQME have different characteristics, because its priority is customer satisfaction. Therefore, decisions need to consider the global challenges, because it’s as well as sufficient influence customer needs and interests of educational services. The decision-making for TQME must consideration that is always be responsive and contextual appropriate with an indicator of customer satisfaction.
关键词：decision-making; TQME; and global challenges.
其他关键词：pengambilan keputusan;TQME;tantangan global