文章基本信息

标题：Training in 21st Century Working Life Skills: How to Support Productivity and Well-Being in Multi-Locational Knowledge Work
本地全文：下载
作者：Kirsi Sjöblom ; Heidi Lammassaari ; Lauri Hietajärvi 等
期刊名称：Creative Education
印刷版ISSN：2151-4755
电子版ISSN：2151-4771
出版年度：2019
卷号：10
期号：10
页码：2283-2309
DOI：10.4236/ce.2019.1010164
出版社：Scientific Research Publishing
摘要：Along with the rapid development of digital technology and the increasing proportion of knowledge work, work is becoming decreasingly defined by time and place, and more diverse in terms of both. As digital tools and multi-locational spaces become focal parts of human performance, the optimal use of these resources requires not only the ability to mechanically use them, but also the ability to develop useful behavioral strategies and practices related to them. In fact, modern work requires new kinds of skills from both employees and employers, and useful work practices need to be developed at both the individual and organizational level.This study presents a training program that aims to support well-being and productivity at multi-locational knowledge work by developing the participants’ awareness skills and behavioral strategies related to knowledge work, digital tools and physical spaces as well as by facilitating the development process in the participating organizations. Fifteen trainees from eight organizations attended the program and a larger sample of employees (n = 189) responded to the questionnaires. The approach of the study was design research, and we applied mixed methodology: ANOVAs and qualitative content analysis. This study shows the organizations’ and individuals’ diverse needs regarding using multi-locational spaces and digital tools. It concludes that individuals and organizations can benefit from training in the use of modern spaces and tools in ways that support productivity and well-being. From the theoretical and practical perspective, the study contributes to the current understanding of how to utilize multi-locational spaces and digital tools in ways that support the productivity and well-being of employees.
关键词：Knowledge Work;Multi;Locational Work;Digital Tools;Physical Environment;Organizational Culture;Training;Productivity;Well;Being;21st Century Skills;Awareness Skills;Mindfulness;Behavioral Strategies;Motivation;Self;Determination Theory