文章基本信息

标题：The Influence of Servant Leadership on Employee Trust in a Leader and Commitment to the Organization
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作者：Richard Chinomona ; Moipone Mashiloane ; David Pooe 等
期刊名称：Mediterranean Journal of Social Sciences
电子版ISSN：2039-2117
出版年度：2013
卷号：4
期号：14
页码：405-414
DOI：10.5901/mjss.2013.v4n14p405
出版社：Mediterranean Center of Social and Educational Research (MCSER)
摘要：Servant leadership is a concept that has garnered attention from researchers in the past decade. Servant leadership requires leaders to rely on one-on-one communication in order to understand the abilities, needs, desires, goals, and potential of their followers and ultimately bring the best out of those individuals. It is noted from the extant literature that, with the knowledge of each follower’s unique characteristics and interests, leaders can assist their followers in achieving their potential. This study investigates the mediating role of employee trust in the leader on the relationships between servant leadership and employee commitment to the organization. Three research hypotheses are posited and empirically tested using a sample data of 150 from certain sectors in South Africa’s Gauteng Province. The results indicate that servant leadership positively influences employee trust in the leader and employee commitment to the organization in a significant way. Servant leadership implications of the findings are discussed and limitations and future research directions are indicated.
关键词：Servant leadership;Employee trust;Employee commitment;Transformational leader;Social exchange theory