文章基本信息

标题：Exploring the Factors that Affect Student Satisfaction through Using E-Learning in Malaysian Higher Education Institutions
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作者：Waleed Mugahed Al-rahmi ; Mohd Shahizan Othman ; Lizawati Mi Yusuf 等
期刊名称：Mediterranean Journal of Social Sciences
电子版ISSN：2039-2117
出版年度：2015
卷号：6
期号：4
页码：299-310
DOI：10.5901/mjss.2015.v6n4s1p299
出版社：Mediterranean Center of Social and Educational Research (MCSER)
摘要：In the e-learning literature, learning satisfaction with e-learning systems has been addressed. In the present study, a model and an instrument were developed to measure students’ satisfaction with e-learning systems. The study provided a description of the procedures employed in survey conceptualization, items generation, data collection and validation of multiple-item scale. It also confirmed reliability and discriminant validity of data for analysis gathered from a sample comprising 268 respondents. The researcher made use of the structural equation modeling (SEM) method with the SmartPLS program to shed a light on the adoption process. The model comprises of factors including content of e-learning, interface of e-learning, personalization of e-learning, community of e-learning, self-efficacy of e-learning, perceived usefulness, perceived ease of use and intention to use e-learning and their impact on the satisfaction of students. The model was developed on the basis of technology acceptance model (TAM) and the findings evidenced that the model is a robust theoretical tool employed to examine the acceptance of e-learning among students.
关键词：E-learning;Technology Acceptance Model;Students’ Satisfaction and Higher Education.