文章基本信息

标题：Justice in organizations and its impact on Organizational Citizenship Behaviors: A multidimensional approach
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作者：Asaad Hameed Al-ali ; Lubna Khalid Qalaja ; Ayman Abu-Rumman 等
期刊名称：Cogent Business & Management
电子版ISSN：2331-1975
出版年度：2019
卷号：6
期号：1
页码：1-18
DOI：10.1080/23311975.2019.1698792
出版社：Taylor and Francis Ltd
摘要：This research was aimed at investigating the impact of multifocal organizational justice on Organizational Citizenship Behaviors (OCBs). Using convenience sampling, a questionnaire was administered to (330) employees in Jordanian pharmaceutical industry companies. The research adopted well validated measures for multifocal organizational justice (distributive, procedural, and interpersonal) and also for measuring OCBs. The results of hierarchical multiple regression analysis showed that overall organizational justice predicted (40%) of the variance in OCBs. Agent-referenced organizational justice was found to be a stronger predictor of OCBs than system-referenced organizational justice. Moreover, this research has pinpointed interpersonal justice as being the strongest predictor of OCBs. The research recommended the Jordanian pharmaceutical industry companies retain and employ direct supervisors who have the necessary awareness and understanding of the importance of their role in encouraging OCBs as well as the necessary experience for this role..
关键词：Organizational Justice; Organizational Citizenship Behaviors (OCBs); Agent Referenced Justice; System Referenced Justice; Jordanian Pharmaceutical Industry