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  • 标题:The Integrated Framework of Business Intelligence and Data Analytics for Organizational Performance Management in Public Sector
  • 本地全文:下载
  • 作者:Jamaiah H. Yahaya ; Nur Hani Zulkifli Abai ; Aziz Deraman
  • 期刊名称:Lecture Notes in Engineering and Computer Science
  • 印刷版ISSN:2078-0958
  • 电子版ISSN:2078-0966
  • 出版年度:2018
  • 卷号:2235&2236
  • 页码:319-324
  • 出版社:Newswood and International Association of Engineers
  • 摘要:In the era of information and technology today has shown a rapid development in the field of data management. Data not only important for report analysis but it should be harvested analytically to obtain insight information as an important source in decision making process. Business Intelligence (BI) is a technology that enables users to manage data from multiple platforms. Despite studies had been conducted on the implementation of BI in performance management, analytical aspects are not getting adequate attention. This causes lack of impact in BI implementation in organisation performance management which involves strategy formulation and performance enhancement. The existing frameworks were built separately and this limits the implementation of Business Intelligence and Analytics (BIA) and could not meet the current performance management needs and expectations. The objective of this study is to establish a framework that integrates elements of BI, analytics and performance management to improve the implementation of BIA in management of organisational performance. This study identifies four main components of this integrated framework: Process, People, Governance and Ability. Each component consists of several key elements and sub-elements.
  • 关键词:Business Intelligence; Data Analytics; Organizational Performance Management; Public Sector
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