文章基本信息

标题：THE QUALITY OF THE URBAN TRANSPORT IN BUCHAREST AND HOW TO IMPROVE IT IN ACCORDANCE WITH THE EXPECTATIONS OF THE CITIZENS
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作者：Armenia ANDRONICEANU
期刊名称：Theoretical and Empirical Researches in Urban Management
印刷版ISSN：2065-3913
电子版ISSN：2065-3921
出版年度：2016
卷号：11
期号：1
页码：5-18
出版社：Research Centre in Public Administration and Public Services, Academy of Economic Studies
摘要：Public transportation is an essential public service for the citizens of the urban environment. Most city halls from all over the world were able to manage this urban service effectively. Unfortunately, there are several cities in Europe and not only where the urban public transport needs consistent investments in order to increase the quality and to become more attractive for the citizens. Bucharest, the capital of Romania, is among the cities with several problems in urban transport and this is the main reason for approaching the subject. The aim of this research was to find out the main solutions for increasing the quality of the local public transport in Bucharest based on the positive and negative aspects discovered and the main expectations of the Bucharest`s citizens, as they were formulated during the survey. In order to do that, a representative sample for Bucharest containing 384 respondents was set-up.For data collection was used a questioner and a simplified SWOT analysis related to the local transport in Bucharest was developed. The final part of the work contains some recommendations for improving the quality of the public transport in Bucharest according to the citizens requirements and the Bucharest City Hall`s strategy.
关键词：Urban Transport; Quality; Public Sector; Surface Local Public Transportation; Citizen.