文章基本信息

标题：Does a workload influence the performance of bank employees?
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作者：Siswanto Siswanto ; Achmad Sani Supriyanto ; Ulfatun Ni’mah 等
期刊名称：Management Science Letters
印刷版ISSN：1923-9335
电子版ISSN：1923-9343
出版年度：2019
卷号：9
期号：5
页码：639-650
DOI：10.5267/j.msl.2019.2.007
出版社：Growing Science
摘要：A workload is one of contradictive variables, whether it influences the performance of employees or not. The purpose of this study is to analyze whether or not the workload influences the performance of bank employees. It employs quantitative approach and path analysis is employed to analyze the effect of workload on the performance of bank employees. The research samples include 74 bank employees around the City of Blitar, East Java, Indonesia. The result shows that a workload had a significant positive effect on the performance of bank employees. It also has greater influence on employee performance through motivation variables. The managerial implication of the current research is that the provision of workload which is in accordance with the competence and comfort of employees may improve their performance. In addition, employees who have higher education level are able to adjust more on the workload because they have higher-achievement motivation.
关键词：Biographical characteristics; Employee performance; Motivation; Workload