文章基本信息

标题：Can we teach effective listening? An exploratory study
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作者：Donella Caspersz ; Ania Stasinska
期刊名称：Journal of University Teaching and Learning Practice
印刷版ISSN：1449-9789
出版年度：2015
卷号：12
期号：4
页码：2
出版社：University of Wollongong
摘要：This paper describes an exploratory study that was conducted with Business School and School of Population Health undergraduates to assess whether we can teach effective listening. Effective listening is conscious listening when the listener hears both verbal and non verbal communication that is being transmitted by the sender. We developed an intervention using open space technology that was administered to both groups of students to explore our research focus. Drawing on our findings, we argue that effective listening can foster transformative learning. However, this requires educators to plan to manage the listening factors/filters that influence effective listening in the same way that they plan to teach content and generic skills to students. Our study provides some empirical understanding of the factors/filters that influence effective listening by students. The study also makes a theoretical and practical contribution to a gap in teaching and learning literature about listening.