文章基本信息

标题：Empirical Evidence on Failure Factors of Warehouse Productivity in Malaysian Logistic Service Sector
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作者：Nur Hazwani Karim ; Noorul Shaiful Fitri Abdul Rahman ; Syed Faizal Shah Syed Johari Shah 等
期刊名称：The Asian Journal of Shipping and Logistics
印刷版ISSN：2092-5212
出版年度：2018
卷号：34
期号：2
页码：151-160
DOI：10.1016/j.ajsl.2018.06.012
出版社：Elsevier
摘要：Warehousing is a crucial industry for trade-dependent nations like Malaysia. According to the World Bank Logistic Performance Index (LPI) 2016, Malaysia was ranked number 32 out of 160 countries in 2016, as against number 25 in 2014, despite a high level of warehouse activity during that year. The decrease in ranking was due to low warehouse productivity in Malaysia. Therefore, the objective of this paper is to consider ten parameters to assess the failure factors of warehouse productivity in the Malaysian logistics service sector, by applying a fuzzy analytic hierarchy process method. The findings highlighted the top three failure factors that influence the levels of warehouse productivity in the Malaysian logistics service sector as being ‘labour productivity’, ‘warehouse utilisation’ and ‘inventory space utilisation’. This study contributes to the empowerment of warehouse productivity in the industry, in alignment with Malaysia's aspirational 2020 economic target. Consequently, this study provides new knowledge on warehouse productivity issues that will benefit decision makers in the warehouse industry. This research may enable decision makers to recognise problematic factors when planning their warehouse productivity improvement strategy, which may contribute to fulfilling government targets and empowering the national economy.
关键词：Warehouse Productivity ; Failure Factors ; Logistic Service Sector ; Malaysian Warehouse Industry ; Fuzzy AHP