文章基本信息

标题：USER EXPERIENCE ASSESSMENT TO IMPROVE USER INTERFACE QUALITY ON DEVELOPMENT OF ONLINE FOOD ORDERING SYSTEM
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作者：HANIF AL FATTA ; BAYU MUKTI
期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2018
卷号：96
期号：24
出版社：Journal of Theoretical and Applied
摘要：User interface played a significant rule in delivering an acceptable system to the user. Many researchers have studied the use of user interface evaluation to enhance the quality of the user interface. This study aimed to improve the quality of the food ordering system by enhancing the user interface of the existing system. It is believed that the better user interface may lead to higher user satisfaction. This study analyzed user experience of food ordering system�s users using Usefulness, Satisfaction, and Ease of Use ( USE) Questionnaire. The data from 50 active customer participants as the primary user of the food ordering system is gathered and analyzed. Moreover, the result of this study showed that the utilization of USE questionnaire is successful in capturing more usability problems. The questionnaires are significantly showed the weakness of the current food ordering system and opened more possibilities for the developer to enhance and revise the user interface of the existing ordering system to deliver better service for the user.
关键词：user interface; user experience; USE; usability