文章基本信息

标题：Cost—Performance Analysis of TWX-Mediated Interlibrary Loans in a Medium-sized Medical Center Library
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作者：Robert M. Braude ; Nancy Holt
期刊名称：Journal of the Medical Library Association
印刷版ISSN：1536-5050
出版年度：1971
卷号：59
期号：1
页码：65-70
语种：English
出版社：Medical Library Association
摘要：The need for a cost-performance analysis of TWX-mediated versus mail-mediated ILL requests is presented. Three hypotheses are proposed: (1) Unit cost for TWX-mediated ILL requests is greater then for mail-mediated ILL requests; (2) Completion time is shorter for TWX-mediated ILL requests than for mail-mediated ILL requests; (3) An analytic model can be developed that can be used to generate administrative data concerning a TWX installation. The data presented support all three hypotheses. It is shown, also, that through the use of this model a library can arrive at a cost for service of TWX versus mail-mediated ILL.