文章基本信息

标题：Examining Tacit Knowledge Transfer Processes for Enterprise System Projects Success: A conceptual framework
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作者：Shaqrah, Amin A. ; Al Maliki, Malik R.
期刊名称：Journal of Systems Integration
印刷版ISSN：1804-2724
出版年度：2018
卷号：9
期号：4
页码：29-39
DOI：10.20470/jsi.v9i4.355
语种：English
出版社：Czech Society for Systems Integration
其他摘要：[email protected] This paper examining the main tacit knowledge transferring processes and sub-processes that may affect on enterprise systems projects success. Authors proposed a conceptual framework contain five tacit knowledge transferring processes: readiness to share, readiness to receive, transmission channels, tacit knowledge transfer, and substantiation. The sample consists of enterprise systems specialist and IT project managers. A fuzzy set Qualitative Comparative Analysis (fsQCA) were adopted to observe the higher coverage causal configurations sub-processes affect on each process. The results confirm that the nine sub-processes (trust, face to face interaction, knowledge absorption, training, motivation, ability, relationship, instructions, and documents) - sequentially-are the most critical configurations for transferring tacit knowledge processes to success enterprise systems projects.
其他关键词：Enterprise systems;Tacit knowledge transfer;ES projects.