首页    期刊浏览 2024年12月03日 星期二
登录注册

文章基本信息

  • 标题:ANALYSIS OF URDU LANGUAGE COLLECTION IN UNIVERSITY LIBRARIES OF LAHORE, PAKISTAN.
  • 作者:Hussain, Iftikhar ; Chaudhry, Muhammad Shahzad ; Sulehri, Imran Ghaffar
  • 期刊名称:Library Philosophy and Practice
  • 印刷版ISSN:1522-0222
  • 出版年度:2018
  • 期号:December
  • 出版社:University of Idaho Library
  • 摘要:Background of the Study

    According to the factual evidences, the information communication system began with the birth of human kind on the earth. Purpose of the communication was, is and will be to present one's views, feelings, information, knowledge, thinking and so on to others. In the beginning, the oldest source of communication was gestures. Then with the passage of time and development of the world, sources of communication developed, expanded and man learnt to speak for communication. Presently there are so many sources of communication exist in the world such as gestures, body language, written communication, verbal communication, symbols and so on.

    In the beginning of 15th century with the invention of printing press the source of written communication emerged on a broad way as earlier this source was used at very minor level. During the previous centuries after 1405 the written communication adopted the shape of books which are considered as major sources of information, knowledge as well as source of communication. Ameen (2005) stated that the objective of the writing was to preserve and conserve the human communication and knowledge. In this regard the books have always an important value for the dissemination of information and learning.

    Libraries always considered the places where knowledge and sources of communications kept safe for the followers. Library of Alexandria and library of Ashurbanipal are historical examples which contains the information, communication and knowledgeable material in form of clay tablets, cuneiforms and leather skins.

ANALYSIS OF URDU LANGUAGE COLLECTION IN UNIVERSITY LIBRARIES OF LAHORE, PAKISTAN.


Hussain, Iftikhar ; Chaudhry, Muhammad Shahzad ; Sulehri, Imran Ghaffar 等


ANALYSIS OF URDU LANGUAGE COLLECTION IN UNIVERSITY LIBRARIES OF LAHORE, PAKISTAN.

Background of the Study

According to the factual evidences, the information communication system began with the birth of human kind on the earth. Purpose of the communication was, is and will be to present one's views, feelings, information, knowledge, thinking and so on to others. In the beginning, the oldest source of communication was gestures. Then with the passage of time and development of the world, sources of communication developed, expanded and man learnt to speak for communication. Presently there are so many sources of communication exist in the world such as gestures, body language, written communication, verbal communication, symbols and so on.

In the beginning of 15th century with the invention of printing press the source of written communication emerged on a broad way as earlier this source was used at very minor level. During the previous centuries after 1405 the written communication adopted the shape of books which are considered as major sources of information, knowledge as well as source of communication. Ameen (2005) stated that the objective of the writing was to preserve and conserve the human communication and knowledge. In this regard the books have always an important value for the dissemination of information and learning.

Libraries always considered the places where knowledge and sources of communications kept safe for the followers. Library of Alexandria and library of Ashurbanipal are historical examples which contains the information, communication and knowledgeable material in form of clay tablets, cuneiforms and leather skins.

Now libraries are serving as social institutions which are providing information according to the users' need and preserve human knowledge for future generations. In the academic settings libraries are imparting much more in the dissemination of information and communication. Libraries hold collections in various languages but, as the Urdu is National Language in Pakistan therefore, this study is being conducted to explore the real situation of the library collection in Urdu language in the public sector university libraries of Lahore, user satisfaction with the available Urdu language collection and the convenience level with the material in Urdu or English as well as the hurdle faced by the libraries in the acquisition of library material in Urdu language. This study will also endeavor to discover the library collections in Urdu Language in the academic libraries so that importance of the Urdu collections may be gauged in the academia with respect to the user's preference, satisfaction and perception.

Languages in Pakistan

In Pakistan there are many languages exist like Punjabi, Sindhi, Balochi, Pashtu, Saraiki and Urdu etc. but Urdu Language is the National Language of Pakistan while other languages are considered as Mother Languages. Nizamani et al. (2016) defined mother language as a language that a child acquired in a natural setting. A large number of books, journals, magazines, newspapers etc. are being published all over the world in Urdu language for the sake of information and knowledge transfer. A special attention is being awarded to Urdu Language in our country. Initial education is being awarded in national language (Urdu) while higher education in international language (English).

Struggles and Movements for the Adoption of Urdu Language in Pakistan

Many struggles and movements had been started for the promotion and adoption of Urdu language as official language in the country as currently English is being used in offices and for educational purposes in various schools, colleges and universities as well offices. One of the movements was "Save Urdu Movement ([phrase omitted])". It was a nationwide movement in Pakistan. This movement was especially started for safeguarding Urdu education in schools. The aim of this movement was to made Urdu as a universal language and also stressed that Urdu language must be considered cultural and political identity of the Muslims in British raaj (Urdu movement, 2017).

An association "Anjuman Taraqqi-yi-Urdu ([phrase omitted])" started promotion and dissemination of Urdu language literature in India and Pakistan. It was a largest association that worked for the promotion of Urdu language literature (Anjuman-I Taraqqi-I Urdu, 2017).

On 21 March 1948, Quaid-e-Azam Muhammad Ali at Racecourse Ground declared that Urdu language should be state language because it embodies the spirit of Muslim nations those who disagreed with this view considered them "Enemies of Pakistan" ("Tribute to language movemen," 2014).

Pakistan Quami Zuban Movement (PQZM) organized a conference "Quami Nifaz-e-Urdu Conference--Pesh Raft and Amli Taqazey" at Aewan-e-Qaid (Nazriya Pakistan Council), Islamabad on July 24, 2016. This conference was stressed on that Urdu language should be included compulsory in educational curriculum because Urdu language was our national language and also symbol of unity. Government was also working on the implementation of Urdu language as an official language ("Govt working on implementation of Urdu as official language," 2016).

Legal Efforts toward Adoption of Urdu as Official Language

It was mentioned in the article 251 of constitution of Pakistan 1962 that Urdu language should be used as an official and national language for next fifteen years. It might be possible that English language could be used for official purposes in the absence of its replacement in Urdu language.

Recently the Supreme Court of Pakistan ordered to implement the Urdu Language as official language and also to take examinations of Central Superior Services (CSS) in Urdu medium/ language. A similar judgment was issued in October 2015 by the Supreme Court in response to two various petitions No. 56 of 2003 and petition No. 112 of 2012, when the honorable court issued directive to federal and provincial governments to adopt Urdu as official language. The court also cited Article 251 of the Constitution of Pakistan regarding implementation of Urdu as official language and referred certain recommendations made by the National Language Authority, (presently renamed as National Language Promotion Department vide Notification dated 17.08.2012), for implementation of Article 251 (Supreme court, 2015).

Lahore High Court (LHC) also issued a similar decision and directed the Federal Public Service Commission (FPSC) to conduct Central Superior Services (CSS) examination in the Urdu language from next year. The decision was issued in February 2017. The court further issued directive to the FPSC to ensure that the examination in 2018 will be conducted in accordance with the dictum laid down by the apex court (Court orders FPSC to conduct CSS exams in Urdu next year, 2017).

The departments of Punjab Government had been asked to translate the rules and regulations of different departments, official orders by the government, and also the laws and policies of the government. All the translations are to be verified by the Department of Law and Parliamentary Affairs (Punjab government introduces Urdu as official language, 2017).

The Ex-Prime Minister of Pakistan, Mian Muhammad Nawaz Sharif also constituted a committee response to the judgment of apex court when the court asked the federal government to make sure the official correspondence in the national language and sought a compliance report from the government in this regard ("PM forms body to implement Urdu as official language," 2016). A letter to the government departments have been written for the adoption of Urdu language as official language as well as to translate the Statutory document in Urdu language.

Statement of the Problem

Government is taking initiatives to implement Urdu language as an official language in Pakistan. Recently, Supreme Court of Pakistan had been declared that Urdu language should be considered as an official language as well as the examination of Central Superior Services (CSS) should be taken in Urdu medium/language. There are some websites which are also transferred from English language to Urdu language e.g. http://www.pakistan.gov.pk/, http://www.cabinet.gov.pk/. However, it is assumed that user's expectations from libraries are high because they need good collection in Urdu Language to fulfill their information needs. In order, to implement the decision it is pertinent to know the availability of Urdu language reading collections in the libraries so that educational as well as informational needs may be fulfilled.

So, it is important to know the status, usage and subject coverage in Urdu language collections at university libraries of Pakistan. Which factors affect the acquisition of Urdu language collection in universities and what user expect.

Research Questions of the Study

1. What is status of library collections in university libraries?

2. What is the status of collection in Urdu Language in University Libraries?

3. What is the status of Subject coverage of Urdu Collection in University Libraries?

4. What kinds of problems are being faced by libraries in Collection development of Urdu Collection in University Libraries?

5. What is user's perception about Urdu Collection in University Libraries?

6. Are users satisfied with the available Urdu collection in University Libraries?

7. What is the most convenient language medium for Users in their studies in the University Libraries?

Delimitations of the Study

The present study is only limited to Urdu language collection of university libraries, Lahore. Public, research and special libraries as well as private sector university libraries are also not part of the study only university libraries including public sector are part of the study.

Review of Relevant Literature

Accroding to Dhir (2005) Language is considered as a fundamental medium through which a nation or culture transmits their knowledge or exchange information that informs about culture. Tardy (2004) investigated the role of English language in scientific communication. Researcher used mixed method approach. Data were gathered through questionnaire and focus group interview. The researcher found that respondents preferred English language for scientific communication because English language considered understandable by different countries.

Piekkari (2006) said that although language had connection with culture of a nation but it was considered a separate variable. This variable could affect the ways of communication and transformation of knowledge. Kogut and Zander (1992) stated that a language which had been spoken by different nations could increase communication and exchange of ideas rapidly.

Gfeller and Robinson (1998) investigated that which language was preferred by culture local language (mother tongue) or national language and pointed out that children could learn better through local language and their intellectual level will become higher. Interview respondent a teacher replied that children could express them more well in their local language.

Cairns (1987) conducted an experiment base study in which he revealed that the primary level education should be in local language because primary level education create base for future learning. If base would be strong than children would be able to learn better in their future. He suggested that national language should be start from secondary level education at subject level. Moid (1964) said that American libraries were taking interest in building collection of Urdu language literature.

Rahman (2002) opined that in Pakistan the strength of Urdu medium schools was high than other medium of schools such as English medium, Pashto medium, Sindhi medium and mixed medium schools. Manan and David (2014) investigated the preference of mother tongue verses national language for education. They concluded that undergraduate students of a public university were replied that they preferred Urdu and English language for education. In the whole country the dominated languages were Urdu and English languages.

Ameen and Shafique (2009) conducted a study on University of the Punjab library's Oriental section. The aim of the study was to investigate the current status of oriental section of library. They concluded that the section has collection in three languages such as Persian, Arabic and Urdu. The collection of Urdu was larger than other languages collection. The section had 71,000 volumes in Urdu language. Moid (1964) investigated the Urdu collection status in Americans libraries. The aim of the study was to highlight the extent and scope of Urdu collection in American libraries and he pointed out that the American libraries had Urdu language collection in the field of language and literature.

User's perception can be a factors in the development of Urdu collection as Evans and Saponaro (2012) suggested that library should build collection according to its user's needs and wants. Khan (2015) concluded that user's need assessment was neglected in Pakistan at academic university libraries. He stated that there were some factors which became of barrier in users need assessment projects at university libraries of Pakistan. These factors were that university libraries have no sufficient budget, the faculty members were not cooperative and there were no policies about acquisition of foreign resources and also lack of good reputed vendors.

Lack of availability of Collection Development Policy is also one of the hurdle in the way of Urdu collection as Khan and Bhatti (2015) showed that in Pakistan, at university libraries there were no proper collection development policies which could meet the user's needs effectively. It was neglected to build collection according to the user's present information needs. There was lack of updated collection development policies at university libraries of Pakistan. Haider (2007) concludes that a good collection development policy can minimize the problems which are being faced by libraries in Pakistan. Evans and Saponaro (2005) revealed that library's collection would be small and could not meet its user's needs if a library had low budget.

Ameen and Haider (2007) said that the library's collection development policies mentioned that who select the material for library. It was fundamental issue regarding collection development of who was responsible for the selection of material. According to them the faculty members could guide better than students because faculty member were aware about the information needs of their students.

Lee (2005) studied the concept of collection from library user's perspective and stated that according to the user's perspective the library collection was total vague and could not fulfill their information needs. Kassim (2017) investigated the user's satisfaction with academic libraries with respect to satisfaction level of users with academic libraries services, collection and physical infrastructure. He pointed out that users are least satisfied with library services and suggest developing the library collection. Sivathaasan (2013) explored that 11% user's satisfaction level was affected by library collection.

A study was carried out by Habib and Idrees and Ullah, (2017) on the topic "Organization and usage of information resources at Deeni Madaris Libraries in Pakistan" in which the researchers strived to explore the usage of information resources.

In this study it was explored that majority of users feel comfortable and prefer information resources in Urdu language. Lo and Lo (2014) stated that at earlier level students feel comfortable and proficient with their local native language.

Research Methodology

The target population of this study is based on two types of entities. One is the University libraries of Lahore and other are all currently enrolled students (Under Graduate, Post Graduate, and MPhil & PhD) from Higher Education Commission Pakistan recognized Public Sector Universities of Lahore City. Currently there are 11 Public Sector HEC recognized Universities in Lahore city of Pakistan;

1. Fatima Jinnah Medical University, Lahore

2. Government College University, Lahore

3. Information Technology University of the Punjab, Lahore

4. King Edward Medical University, Lahore

5. Kinnaird College for Women University, Lahore

6. Lahore College for Women University, Lahore

7. University of Education, Lahore

8. University of Engineering & Technology, Lahore

9. University of Health Sciences, Lahore

10. University of the Punjab, Lahore

11. University of Veterinary & Animal Sciences, Lahore

The researchers adopted convenient sampling technique for selection of participants (Under Graduate, Post Graduate, and MPhil & PhD) students. The reason behind the adaptation of convenient sampling was that random sampling or stratified random sampling was not possible due to accessibility issues. For random sampling it is necessary that the population must be identifiable and listed. It is impossible for researcher to get all population as a listed in hand due to accessibility issues. A sample size of 383 is drawn from the total population, with 95% confidence level and 5% confidence interval (margin of error), by using online sample calculator (Survey monkey,). While regarding the status about the Urdu language collection availability in University (Public Sector) libraries of Lahore all the libraries were visited for relevant data collection. 35 questionnaires were distributed to each university and received back 288 responses which are 74.8%.

To complete the study two structured questionnaires based on previous literature and expert opinions for data collection were used. One questionnaire was used for data collection from library users and other questionnaire was used for data collection from librarians. To measure the reliability of questionnaire a pilot testing was conducted. Two universities were selected for pilot testing. The pilot testing results indicated that the overall questionnaire's Cronbach Alpha value was (.739).

Analysis

Response to Research Question 1

The librarians were asked about total collection in their libraries.

The statistic show that 1 (9.1%) library has 7,500 books, 1 (9.1%) library has 12,000 books, 1 (9.1%) library has 15,000 books, 1 (9.1%) library has 26,000 books, 1 (9.1%) library has 27,000 books, 1 (9.1%) library has 35,000 books, 1 (9.1%) library has 46,152 books, 1 (9.1%) library has 85,000 books, 1 (9.1%) library has 110,000 books, 1 (9.1%) library has 335,732 books and 1 (9.1%) library has 600,000 books.

The statistics show that 1 (9.1%) library has 29 journals, 1 (9.1%) library has 18 journals, 1 (9.1%) library has 13 journals, 1 (9.1%) library has 21 journals, 1 (9.1%) library has 54 journals, 1 (9.1%) library has 28 journals, 1 (9.1%) library has 236 journals, 1 (9.1%) library has 40 journals, 1 (9.1%) library has 9 journals, 1 (9.1%) library has 13 journals and 1 (9.1%) library has 36 journals.

The statistics show that 5 (45.5%) libraries have no magazines, 3 (27.3%) libraries have 10 magazines, 1 (9.1%) library has 14 magazines, 1 (9.1%) library has 33 magazines and 1 (9.1%) library has 19 magazines.

The statistics show that 2 (18.2%) libraries have 4 newspapers, 2 (18.2%) libraries have 5 newspapers, 3 (27.3%) libraries have 6 newspapers, 1 (9.1%) library has 8 newspapers, 1 (9.1%) library has 12 newspapers, 1 (9.1%) library has 15 newspapers and 1 (9.1%) library has 18 newspapers.

The statistics show that 3 (27.3%) libraries have no theses/dissertations, 1 (9.1%) library has 200 theses/dissertations, 1 (9.1%) library has 904 theses/dissertations, 1 (9.1%) library has 1500 theses/dissertations, 1 (9.1%) library has 1900 theses/dissertations, 2 (18.2%) libraries have 5,000 theses/dissertations and 2 (18.2%) libraries have 10,000 theses/dissertations.

The statistics show that 4 (36.4%) libraries have no audio video material, 1 (9.1%) library has 80 audio video material, 1 (9.1%) library has 96 audio video material, 1 (9.1%) library has 100 audio video material, 1 (9.1%) library has 1935 audio video material, 1 (9.1%) library has 2,000 audio video material, 1 (9.1%) library has 4,000 audio video material and 1 (9.1%) library has 5,000 audio video material.

Response to Research Question 2

The respondents were asked about their libraries' Urdu language collection.

The 5 (45.5%) libraries have a great extent collection about "Books in Urdu language" while 2 (18.2%) have somewhat, 4 (36.4%) have very little. The 2 (18.2%) libraries have a great extent collection about "Journals in Urdu language" while 3 (27.3%) libraries have very little and 6 (54.5%) libraries have not at all. The 4 (36.4%) libraries have to somewhat collection about "Magazines in Urdu language" while 3 (27.3%) have very little and 4 (36.4%) have not at all. The 4 (36.4%) libraries have a great extent collection about "Newspapers in Urdu language" while 4 (36.4%) have somewhat, 3 (27.3%) have very little. The 2 (18.2%) libraries have a great extent collection about "Thesis/dissertations in Urdu language" while 1 (9.1%) have somewhat, 1 (9.1%) have very little and 7 (63.6%) have not at all with the same statement. The 1 (9.1%) library have to somewhat collection about "A/V materials in Urdu language" while 1 (9.1%) have very little and 9 (81.8%) have not at all with the same statement. The 1 (9.1%) library have very little collection about "Any other library material in Urdu language" while 10 (90.9%) libraries have not at all.

Response to Research Question 3

The respondents were asked about their libraries subject coverage of Urdu language collection.

The data showed that no libraries have Urdu language collection is not available in the subjects of agriculture, chemical engineering, engineering, manufacturing, and medicine. While, only one 1 (9.1%) library has Urdu language collection is available in the subject of home economics.

The data showed that no any libraries have Urdu language collection is not available in the subjects of architecture, drawing & decoration, fashion & design. While, only 3 (27.3%) libraries have Urdu language collection is available in the subject of recreation.

The data showed that no any libraries have Urdu language collection almanac and yearbooks is not available in Urdu language While 1 (9.1%) library has bibliography collection, 11 (100%) library have dictionaries, 1 (9.1%) library has encyclopedia, 7 (63.6) libraries have general knowledge books, 11 (100%) libraries have Newspapers, 1 (9.1%) library has periodicals and 1(9.1%) library has research journals in Urdu language.

The data showed that no libraries have Urdu language collection in the subjects of civilization While only 3 (27.3%) libraries have collection in the subject of biography, 1 (9.1%) library has collection in the subject of geography & travel and 4 (36.4%) libraries have collection is available in the subject of history in Urdu language.

The data showed that no libraries have Urdu language collection in grammar and phonology & phonetics, while 8 (72.7%) libraries have collection is available of dictionaries in Urdu language.

The data showed that only 2 (18.2%) libraries have collection is available in the subjects of drama, essays and satire & humor collection in Urdu language. The 4 (36.4%) libraries have in the subject of fiction, 1 (9.1%) library has in the subject of history & criticism and 6 (54.5%) libraries have collection in Urdu language in the subject of Poetry.

The data showed that no library have collection in the subject of Ethics in Urdu Language while only 1 (9.1%) library has collection in the subject of philosophy and 2 (18.2%) libraries have collection is available in the subjects of psychology.

The data showed that no libraries have Urdu language collection in the subjects of biology, botany, chemistry, geology, mathematics, paleontology, physics and zoology while only 1 (9.1%) library has Urdu language collection in the subject of astronomy, and 1 (9.1%) library has Urdu language collection in the subject of general science.

The data showed that no libraries have Urdu language collection in subject of Hinduism while 11 (100%) libraries have Urdu Collection is available in the subject of Islam and 2 (18.2%) libraries have collection in the subject of Christianity is available in Urdu language.

The data showed that no any library has Urdu language collection in the subjects of business studies, law, political science, sociology and statistics while 1 (19.1%) library has Urdu collection in the subject of economics, 2 (18.2%) libraries have Urdu language collection in the subjects of education and geography and 1 (9.1%) library has collection in the subject of social science in Urdu Language.

Response to Research Question 4

The respondents were asked about the problems which are being faced by librarians in acquisition of Urdu language collection.

"Lack of enough space in library" is the major problem in acquisition of collection in Urdu language, while 3 (27.3%) were neutral, 6 (54.5%) were agreed and 1 (9.1%) respondent was strongly agreed with the same statement. The 2 (18.2%) respondents are disagreed that "Availability of similar information in other language(s)" is the major problem in acquisition of collection in Urdu language, while 2 (18.2%) are neutral and 7 (63.6%) were agreed with the same statement. The 4 (36.4%) respondents were disagreed that "Lack of evaluation strategies" is the major problem in acquisition of collection in Urdu language, while 4 (36.4%) respondents were neutral, 3 (27.3%) were agreed with the same statement. The 1 (9.1%) respondents were strongly disagreed that "Lack of interest by Academic Heads & Faculty" is the major problem in acquisition of collection in Urdu language, while 4 (36.4%) were disagreed, 1 (9.1%) respondents were neutral and 5 (45.5%) were agreed with the same statement. The 6 (54.5%) respondents were disagree, that "Budget constraints" is the major problem in acquisition of collection in Urdu language, while 3 (27.3%) were neutral, 1 (9.1%) was agreed and 1 (9.1%) was strongly agreed with the same statement. The 1 (9.1%) respondent was strongly disagreed that "Lack of administrative support" is the major problem in acquisition of collection in Urdu language, while 5 (45.5%) were disagreed, 2 (18.2%) were neutral and 3 (27.3%) were agreed with the same statement. The 2 (18.2%) respondents were strongly disagreed that "Restricted Acquisition Policy" is the major problem in acquisition of collection in Urdu language, while 3 (27.3%) were disagreed, 3 (27.3%) were neutral and 3 (27.3%) were agreed with the same statement. The 1 (9.1%) respondent was strongly disagreed that "Rising cost of Urdu collection" is the major problem in acquisition of collection in Urdu language, while 6 (54.5%) disagreed, 1 (9.1%) respondent was neutral and 3 (27.3%) agreed with the same statement. The 4 (36.4%) respondents were strongly disagreed that "Non-availability of vendors for Urdu collection" is the major problem in acquisition of collection in Urdu language, while the 4 (36.4%) respondents were disagreed, 2 (18.2%) were neutral and 1 (9.1%) was agreed with the same statement.

Demographic composition of participants

In this questionnaire the respondents were asked to provide information for the following demographic variables name of institute, age, gender and program of study. This information was needed to prepare a profile of the participants and also for use as independent variables to answer research questions. The descriptive statistics (frequencies and percentages) for demographic variables were calculated.

In this study 25 (8.7%) respondents were from "Fatima Jinnah Medical University", the 28 (9.7%) respondents were from "Government College University", the 23 (8.0%) respondents were from "Information Technology University of the Punjab", the 29 (10.1%) respondents were from "King Edward Medical University", the 24 (8.3%) respondents were from "Kinnaird College for Women University", The 27 (9.4%) respondents were from "Lahore College for Women University", the 29 (10.1%) respondents were from "University of the Education", the 26 (9.0%) respondents were from "University of Engineering & Technology", the 25 (8.7%) respondents were from "University of Health Sciences", the 31 (10.8%) respondents were from "University of the Punjab", and the 21 (7.3%) respondents were from "University of Veterinary & Animal Sciences".

In this study 124 (43.1%) respondents were male and 164 (56.9%) respondents of the study were females. The 227 (78.8%) respondents were 18-23 years old, the 44 (15.3%) respondents were 24-29 years old, and the 10 (3.5%) respondents were 30-34 years old, the 3 (1%) respondents were 35-39 years old, the 1 (0.3%) respondents were 40-44 years old and the 3 (1%) respondents were 44 & above years old. There are 131 (45.5%) respondents had Hons education, the 77 (26.7%) respondents had Master level qualification, and the 39 (13.5%) respondents had MS/Mphil education, and the 4 (1.4%) responded had PhD level education and the 37 (12.8%) responded had other (MBBS, BDS, Language Diploma, LLB and LLM) education.

The table showed that 58 (20.1%) users visited library for their researcher work, while the 84(29.2%) users visited library for their assignments, the 98(34.0%) users visited library for general reading, the 31(10.8%) users visited library to spend leisure time and the 17(5.9%) users came in library for other purposes (Study, preparation for exams & competition exams CSS, PMS).

The table showed that 114 (39.6%) users read Urdu contents for educational purposes while the 113(46.2%) users read Urdu contents for leisure reading and the 41(14.2%) users read Urdu contents for other (Poetry Material, Information & Knowledge, History, Newspapers, Urdu Literature and General Knowledge) purposes. Response to Research Question 5

The respondents were asked about their perceptions about books in Urdu language.

The 11 (3.8%) respondents were strongly disagree that "Importance of Urdu language books on various subjects is decreasing in current era" while 33 (11.5%) disagree, 60 (20.8%) were neutral, 118 (41.0%) agree and 66 (22.9%) strongly agree with the same statement. The 18 (6.3%) respondents were strongly disagree that "Books in Urdu language contain sufficient & useful information" while 15 (22.6%) disagree, 65 (22.6%) are neutral, 150 (52.1%) agree and 40 (13.9%) strongly agree with the same statement. The 12 (4.2%) respondents were strongly disagree that "It is easier to understand concepts from books in Urdu language" while 45 (15.6%) disagree, 55 (19.1%) were neutral, 109 (37.8%) agree and 67 (23.3%) strongly agree with the same statement. The 23 (8.0%) respondents were strongly disagree that "Books in English & other Languages should be translated in Urdu language" while 29 (10.1%) disagree, 51 (17.7%) are neutral, 129 (44.8%) agree and 56 (19.4%) strongly agree with the same statement. The 13 (4.5%) respondents were strongly disagree that "Libraries should purchase more books in Urdu language on all subjects" while 32 (11.1%) disagree, 86 (29.9%) were neutral, 95 (33.0%) agree and 62 (21.5%) strongly agree with the same statement. The 13 (4.5%) respondents were strongly disagree that "Addition of books in Urdu language in all subjects can enhance academic performance" while 41 (14.2%) disagree, 72 (25.0%) were neutral, 113 (39.2%) agree and 49 (17.0%) strongly agree with the same statement. The 32 (11.1%) respondents were strongly disagree that "Our University library has a reasonable collection of Books in Urdu language" while 55 (19.1%) disagree, 74 (25.7%) were neutral, 98 (34.0%) agree and 29 (10.1%) strongly agree with the same statement. The 28 (9.7%) respondents strongly disagree that "Books in Urdu language on all subjects should be included as textbooks" while 58 (20.1%) disagree, 90 (31.3%) were neutral, 79 (27.4%) agree and 33 (11.5%) strongly agree with the same statement. The 30 (10.4%) respondents were strongly disagree that "Books in Urdu languages are not fulfilling the educational requirements" while 76 (26.4%) were disagree, 72 (25.0%) were neutral, 77 (26.7%) were agree and 33 (11.5%) were strongly agree with the same statement.

Response to Research Question 6

The respondents were asked about their satisfaction level with the books available in Urdu language.

The 19 (6.6%) respondents were very dissatisfied with the availability of serial publications in Urdu language while 25 (8.7%) were dissatisfied, 89 (30.9%) were neutral, 119 (41.3%) were satisfied and 36 (12.5%) were very satisfied with the same statement. The 15 (5.2%) respondents were very dissatisfied with the availability of information available in Urdu language books while 45 (15.6%) were dissatisfied, 76 (26.4%) were neutral, 127 (44.1%) were satisfied and 25 (8.7%) were very satisfied with the same statement. The 14 (4.9%) respondents were very dissatisfied with the availability of textbooks available in Urdu language while 44 (15.3%) were dissatisfied, 88 (30.6%) were neutral, 120 (41.7%) were satisfied and 22 (7.6%) were very satisfied with the same statement. The 27 (9.4%) respondents were very dissatisfied with the availability of availability of Books in Urdu language for leisure reading is sufficient in library while 53 (18.4%) were dissatisfied, 71 (24.7%) were neutral, 107 (37.2%) were satisfied and 30 (10.4%) were very satisfied with the same statement. The 26 (9.0%) respondents were very dissatisfied that Urdu books fulfill their educational requirements while 52 (18.1%) were dissatisfied, 85 (29.5%) were neutral, 96 (33.3%) were satisfied and 29 (10.1%) were very satisfied with the same statement. The 33 (11.5%) respondents were very dissatisfied with the availability of books in Urdu language in their libraries while 44 (15.3%) were dissatisfied, 98 (34.0%) were neutral, 103 (35.8%) were satisfied and 10 (3.5%) were very satisfied with the same statement.

Response to Research Question 7

The 98 (34.0%) respondents considered that Urdu language medium is convenient for them and 190 (66.0%) participants replied that English language medium is convenient for them.

Findings

This study also explored that on the whole, the public sector libraries from Lahore have in total 1299384 books, 497 journals in print form, 76 magazine, 89 newspapers, 34504 thesis/ dissertation/ projects, 13211 AV material and 18000 other material like "Naqoosh and Letters". There are so many sub-fields or sub-subjects on which the libraries of public sector of Lahore do not have any material in Urdu language. Three major hurdles are sorted out in this study which are being faced by the Librarian in the collection development in Urdu language. These are change of curricula in English medium; lack of enough space in library and availability of similar information in other language as well as heads and faculty did not pay attention to Urdu language collection development. According to the users' perception university libraries did not have reasonable collection of books in Urdu language. They were disagreed that books in Urdu language on all subjects should be included as textbooks. User are not satisfied with the available Urdu collection in the university libraries and they believe that university libraries did not have sufficient Urdu language text books collection which is unable to fulfill their needs related to educational requirements. Results of the study indicate that users feel comfortable with books in Urdu language rather than other languages while they prefer books in English language for academic purposes while Urdu language books for leisure reading.

Conclusion

The conclusions of the study are as follows:

1. Majority of university libraries had Urdu language collection in all subjects in very little quantity which can be considered as nothing.

2. The major hurdles of collection development in the language are explored as curricula in English medium; lack of enough space in library; availability of similar information in other language.

3. Most of the university libraries were unable to develop Urdu language collection because academic heads and faculty did not pay attention to Urdu collection development.

4. Respondents have good perceptions about Urdu language collection of university libraries. They stressed that books in English & other languages should be translated into Urdu language because it is easier to understand concepts from books in Urdu language.

5. As per respondents view point libraries should purchase more books in Urdu language on all subjects because they believed that addition of books in Urdu language in all subjects can enhance academic performance.

6. Majority of the respondents preferred Urdu language books for leisure reading and satisfied with serial publications in Urdu language collection of their university libraries

It was found that most of the university libraries had books, journals, thesis/dissertations/ projects and newspapers in Urdu language but did not had AV material in Urdu language

[Please note: Some non-Latin characters were omitted from this article.]

Acknowledgment

This paper has been extracted from the M.Phil Thesis of Iftikhar Hussain, the first author of this paper.

References

Ameen, K. (2005). Status of the book through the ages. Oriental College Magazine, 80(1), 3-4.

Ameen, K. and Haider, S.J. (2007a). Evolving paradigm and challenges of collection management (CM) in university libraries of Pakistan. Collection Building, 26(2), 54-58.

Ameen, K., and Shafique, F. (2009). Oriental Collection in the Punjab University Library A Case Study. Trends in Information Management, 5(1).

Anjuma-I Taraqqi-I Urdu (2017). Retrieved July 25, 2017 from https://en.wikipedia.org/wiki/Aniuman-i Taraqqi-i Urdu.

Cairns, J.C. (1987). Experimental mother tongue literacy program, Cameroon: Final evaluation. (Unpublished ms. for the CIDA mission to Cameroon).

Court orders FPSC to conduct CSS exams in Urdu next year (2017). Retrieved July 28, 2017 from https://www.dawn.com/news/1314850.

Dhir, K. S. (2005). The value of language: concept, perspectives, and policies. Corporate Communications: An International Journal, 10(4), 358-382.

Evans, G.E. and Saponaro, M.Z. (2012). Collection Management Basic (6th ed.). Santa Barbara, CA: Libraries Unlimited.

Evans, G.E. and Saponaro, M.Z. (2005). Developing Library and Information Center Collections (5th ed.). Englewood: Libraries Unlimited.

Gfeller, E., & Robinson, C. (1998). Which language for teaching? The cultural messages transmitted by the languages used in education. Language and Education, 12(1), 18-32.

Govt working on implementation of Urdu as official language (2016). Retrieved July 27, 2017 from https://www.app.com.pk/govt-working-on-implementation-of-urdu-as-official-language-irfan-siddiqui/.

Habib-ur-Rehman, H., Idrees, H. and Ullah, A. (2017). Organization and usage of information resources at Deeni Madaris libraries in Pakistan. Library Review, 66(3), pp.163-178.

Haider, S.J. (2007). The library scenario and management problems in Pakistani libraries. Library Administration and Management, 21(4), 172-177.

Kassim, N. A. (2017). Evaluating users' satisfaction on academic library performance. Malaysian Journal of Library & Information Science, 14(2), 101-115.

Khan, G. (2015). Collection management in the university libraries: policies, procedures and users' Satisfaction. (Un-published doctoral dissertation) Department of

Library & Information Science, The Islamia University of Bahawalpur, Bahawalpur.

Khan, G. and Bhatti, R. (2015). Collection development policies and procedures in the University Libraries of Pakistan: A provincial perspective of Khyber Pakhtun khwa. Library and Information Science Journal, 46(3), 45-54.

Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization science, 3(3), 383-397.

Lee, H. L. (2005). The concept of collection from the user's perspective. The Library Quarterly, 75(1), 67-85.

Lo, Y., & Lo, E. (2014). A Meta-Analysis of the Effectiveness of English-Medium Education in Hong Kong. Review of Educational Research, 84(1), 47-73.

Manan, S. A., & David, M. K. (2014). Mapping ecology of literacies in educational setting: The case of local mother tongues vis-a-vis Urdu and English languages in Pakistan. Language and Education, 28(3), 203-222.

Moid, A. (1964). Urdu language collection in American libraries. (Doctoral dissertation). University of Illinois, Michigan, 65-3643.

Nizamani, D. L., Lohar, S. A., & Nizamani, B. (2016). Exploring secondary school teachers perceptions on mother tongue as a medium of instruction in district Tando Allahyar. Policy Dialogue on Language.

Piekkari, R. (2006). Language effects in multinational corporations: A review from an international human resource management perspective. Handbook of Research in International Human Resource Management, 536-550.

PM forms body to implement Urdu as official language (2016). Retrieved July 28, 2017 from http://nation.com.pk/editors-picks/24-May-2016/pm-forms-body-to-implement-urdu-as official-language.

Punjab government introduces Urdu as official language (2017). Retrieved July 29, 2017 from https://www.morenews.pk/puniab-government-urdu-official-language/.

Rahman, T. (2002). Language, power and ideology. Economic and Political Weekly, 4556-4560.

Sivathaasan, N. (2013). Impact of library collections on user satisfaction: A case study. Marketing, 34, 16-8.

Supreme Court (2015). Retrieved July 27, 2017 from http://www.supremecourt.gov.pk/web/user files/File/Const.P._56_2003_E_dt_39-15.pdf.

Urdu movement (2017). Retrieved July 20, 2017 from https://en.wikipedia.org/wiki/Urdu movement.

Tardy, C. (2004). The role of English in scientific communication: lingua franca or

Tyrannosaurus rex?. Journal of English for Academic Purposes, 3(3), 247-269.

Tribute to language movemen (2014). Retrieved July 26, 2017 from https://defence.pk/pdf/threads/tribute-to-language-movement.301018/

Iftikhar Hussain

University of the Punjab, Lahore

Dr. Muhammad Shahzad Chaudhry

Government College University, Lahore

[email protected]

Imran Ghaffar Sulehri

Pakistan Institute of Fashion and Design, Lahore

[email protected]
Table 4.1
Information about Available Books in Libraries

 Library
  books                                 Cumulative
collection     Frequency   Percentage   Percentage

7500               1          9.1          9.1
12000              1          9.1          18.2
15000              1          9.1          27.3
26000              1          9.1          36.4
27000              1          9.1          45.5
35000              1          9.1          54.5
46152              1          9.1          63.6
85000              1          9.1          72.7
110000             1          9.1          81.8
335732             1          9.1          90.9
600000             1          9.1         100.0
1299384           11         100.0        100.0

Table 4.2
Information about Available Journals in Libraries

 Library
 journals                               Cumulative
collection        Frequency   Percent    Percent

29                    1         9.1        9.1
18                    1         9.1        18.2
13                    1         9.1        27.3
21                    1         9.1        36.4
54                    1         9.1        45.5
28                    1         9.1        54.5
236                   1         9.1        63.6
40                    1         9.1        72.7
9                     1         9.1        81.8
13                    1         9.1        90.9
36                    1         9.1       100.0
497                  11        100.0      100.0

Table 4.3
Information about Available Magazines in Libraries

Library
magazines                               Cumulative
collection        Frequency   Percent    Percent

0                     5        45.5        45.5
10                    3        27.3        72.7
14                    1         9.1        81.8
33                    1         9.1        90.9
19                    1         9.1       100.0
76                   11        100.0      100.0

Table 4.4
Information about Available Newspapers in Libraries

 Library newspapers                          Cumulative
     collection        Frequency   Percent    Percent

4                          2        18.2        18.2
5                          2        18.2        36.4
6                          3        27.3        63.6
8                          1         9.1        72.7
12                         1         9.1        81.8
15                         1         9.1        90.9
18                         1         9.1       100.0
89                        11        100.0      100.0

Table 4.5
Information about Available Theses/Dissertations & Projects in
Libraries

      Library
       theses
    dissertation                             Cumulative
     collection        Frequency   Percent    Percent

0                          3        27.3        27.3
200                        1         9.1        36.4
904                        1         9.1        45.5
1500                       1         9.1        54.5
1900                       1         9.1        63.6
5000                       2        18.2        81.8
10000                      2        18.2       100.0
34504                     11        100.0      100.0

Table 4.6
Information about Available Audio Video (CDs/DVDs/etc.)
Material in Libraries

Library audio                                Cumulative
video collection       Frequency   Percent    Percent

0                          4        36.4        36.4
80                         1         9.1        45.5
96                         1         9.1        54.5
100                        1         9.1        63.6
1935                       1         9.1        72.7
2000                       1         9.1        81.8
4000                       1         9.1        90.9
5000                       1         9.1       100.0
13211                     11        100.0      100.0

Table 4.8
Library Collection in Urdu Language

                       To great                  Very
Sr.                     Extent     Somewhat     little       Not at
No.    Item               (1)         (2)         (3)       all (4)

1      Books           5 (45.5%)   2 (18.2%)   4 (36.4%)       0

2      Journals        2 (18.2%)       0       3 (27.3%)   6 (54.5%)

3      Magazines           0       4 (36.4%)   3 (27.3%)   4 (36.4%)

4      Newspapers      4 (36.4%)   4 (36.4%)   3 (27.3%)       0

5      Thesis/         2 (18.2%)   1 (9.1%)    1 (9.1%)    7 (63.6%)
       dissertations

6      A/V materials       0       1 (9.1%)    1 (9.1%)    9 (81.8%)

7      Any other           0           0       1 (9.1%)    10 (90.9%)

Table 4.9
Information about Available Collection in Urdu Language in the
Subject of "Applied Sciences"

Applied sciences            A (%)        NA (%)      Total

Agriculture                 0 (0%)     11 (100%)      100
Chemical Engineering        0 (0%)     11 (100%)      100
Engineering                 0 (0%)     11 (100%)      100
Home Economics             1 (9.1%)    10 (90.9%)     100
Manufacturing               0 (0%)     11 (100%)      100
Medicine                    0 (0%)     11 (100%)      100

A = Available, NA = Not Available

Table 4.10
Information about Available Collection in Urdu Language in the
Subject of "Fine Arts"

Fine arts                    A (%)      NA (%)     Total

Architecture                0 (0%)     11 (100%)    100
Drawing &Decoration         0 (0%)     11 (100%)    100
Fashion, Art & Design       0 (0%)     11 (100%)    100
Recreation                 3 (27.3%)   8 (72.7%)    100

Table 4.11
Information about Available Collection in Urdu Language in the
"General work"

General work             A (%)          NA (%)       Total

Almanac                  0 (0%)       11 (100%)       100
Bibliography            1 (9.1%)      10 (90.9%)      100
Dictionaries           11 (100%)        0 (0%)        100
Encyclopedia            1 (9.1%)      10 (90.9%)      100
General knowledge      7 (63.6%)      4 (36.4%)       100
Index                   1 (9.1%)      10 (90.9%)      100
Newspaper              11 (100%)        0 (0%)        100
Periodical              1 (9.1%)      10 (90.9%)      100
Research journals       1 (9.1%)      10 (90.9%)      100
Year books               0 (0%)       11 (100%)       100

Table 4.12
Information about Available Collection in Urdu Language in the
Subject of "History"

History                A (%)         NA (%)       Total

Biography              3 (27.3%)     8 (72.7%)    100
Civilization           0 (0%)        11 (100%)    100
Geography & travel     1 (9.1%)      10 (90.9%)   100
History                4 (36.4%)     7 (63.6%)    100

Table 4.13
Information about Available Collection in Urdu Language in the
Subject of "Linguistic"

Linguistic                  A (%)       NA (%)      Total

Dictionaries                8 (72.7%)   3 (27.3%)   100
Grammar                     0 (0%)      11 (100%)   100
Phonology& phonetics        0 (0%)      11 (100%)   100

Table 4.14
Information about Available Collection in Urdu Language in the
Subject of "Literature"

Literature               A (%)       NA (%)       Total

Drama                    2 (18.2%)   9 (81.8%)    100
Essays                   2 (18.2%)   9 (81.8%)    100
Fiction                  4 (36.4%)   7 (63.6%)    100
History & Criticism      1 (9.1%)    10 (90.9%)   100
Poetry                   6 (54.5%)   5 (45.5%)    100
Satire & Humor           2 (18.2%)   9 (81.8%)    100

Table 4.15
Information about Available Collection in Urdu Language in the
Subject of "Philosophy"

Philosophy             A (%)       NA (%)         Total

Ethics                 0 (0%)      11 (100%)      100
Philosophy             1 (9.1%)    10 (90.9%)     100
Psychology             2 (18.2%)   9 (81.8%)      100

Table 4.16
Information about Available Collection in Urdu Language in the
Subject of "Pure science"

Pure science           A (%)      NA (%)       Total

Astronomy              1 (9.1%)   10 (90.9%)   100
Biology                0 (0%)     11 (100%)    100
Botany                 0 (0%)     11 (100%)    100
Chemistry              0 (0%)     11 (100%)    100
General science        1 (9.1%)   10 (90.9%)   100
Geology                0 (0%)     11 (100%)    100
Mathematics            0 (0%)     11 (100%)    100
Paleontology           0 (0%)     11 (100%)    100
Physics                0 (0%)     11 (100%)    100
Zoology                0 (0%)     11 (100%)    100

Table 4.17
Information about Available Collection in Urdu Language in the
Subject of "Religion"

Religion               A (%)          NA (%)         Total

Islam                  11 (100%)      0 (0%)         100
Christianity           2 (18.2%)      9 (81.8%)      100
Hinduism               0 (0%)         11 (100%)      100

Table 4.18
Information about Available Collection in Urdu Language in the
Subject of "Social science"

Social science         A (%)         NA (%)         Total

Business studies       0 (0%)        11 (100%)      100
Economics              1 (9.1%)      10 (90.9%)     100
Education              2 (18.2%)     9 (81.8%)      100
Geography              2 (18.2%)     9 (81.8%)      100
Law                    0 (0%)        11 (100%)      100
Political science      0 (0%)        11 (100%)      100
Social work            1 (9.1%)      10 (90.9%)     100
Sociology              0 (0%)        11 (100%)      100
Statistics             0 (0%)        11 (100%)      100

Table 4.19
Problems in Acquiring Library Material in Urdu Language

           Problems faced    Strongly
Sr. No     by librarians     disagreed   Disagreed    Neutral

1          Change of         1 (9.1%)        0       3 (27.3%)
           curricula in
           English Medium

2          Lack of enough        0       1 (9.1%)    3 (27.3%)
           space in
           library

3          Availability of       0       2 (18.2%)   2 (18.2%)
           similar
           information in
           other
           language(s)

4          Lack of               0           4           4
           evaluation                     (36.4%)     (36.4%)
           strategies

5          Lack of               1           4           1
           interest by        (9.1%)      (36.4%)     (9.1%)
           Academic
           Heads &
           Faculty

6          Budget                0           6           3
           Constraints                    (54.5%)     (27.3%)

7          Lack of               1           5           2
           administrative     (9.1%)      (45.5%)     (18.2%)
           support

8          Restricted            2           3           3
           Acquisition        (18.2%)     (27.3%)     (27.3%)

9          Policy Rising         1           6           1
           cost of Urdu       (9.1%)      (54.5%)     (9.1%)
           collection

10         Non-                  4           4           2
           availability of    (36.4%)     (36.4%)     (18.2%)
           vendors for
           Urdu
           collection

           Problems faced                Strongly           Std.
Sr. No     by librarians      Agreed      agreed     Mean   Dev

1          Change of         5 (45.5%)   2 (18.2%)   3.63   1.12
           curricula in
           English Medium

2          Lack of enough    6 (54.5%)   1 (9.1%)    3.63   .809
           space in
           library

3          Availability of   7 (63.6%)       0       3.45   .82
           similar
           information in
           other
           language(s)

4          Lack of               3           0       2.90   .83
           evaluation         (27.3%)
           strategies

5          Lack of               5           0       2.90   1.13
           interest by        (45.5%)
           Academic
           Heads &
           Faculty

6          Budget                1           1       2.72   1.00
           Constraints        (9.1%)      (9.1%)

7          Lack of               3           0       2.63   1.02
           administrative     (27.3%)
           support

8          Restricted            3           0       2.63   1.12
           Acquisition        (27.3%)

9          Policy Rising         3           0       2.54   1.03
           cost of Urdu       (27.3%)
           collection

10         Non-                  1           0       2.00   1.00
           availability of    (9.1%)
           vendors for
           Urdu
           collection

Table 4.20
Names of Institutes

                                                   Cumulative
Institutes                   Frequency   Percent    Percent

Fatima Jinnah Medical           25         8.7        8.7
University

Government College              28         9.7        18.4
University

Information Technology          23         8.0        26.4
University of the Punjab

King Edward Medical             29        10.1        36.5
University

Kinnaird College for            24         8.3        44.8
Women

Lahore College for Women        27         9.4        54.2
University

University of the               29        10.1        64.2
Education

University of Engineering       26         9.0        73.3
& Technology

University of Health            25         8.7        81.9
Sciences

University of the Punjab        31        10.8        92.7

University of Veterinary        21         7.3       100.0
& Animal Sciences

Total                           288       100.0

Table 4.21
Demographic Information of Respondents

                                                  Cumulative
                         Frequency   Percentage   Percentage

Gender      Male            124         43.1         43.1
            Female          164         56.9         100

Age         18-23 Y         227         78.8         78.8
            24-29 Y         44          15.3         94.1
            30-34 Y         10          3.5          97.6
            35-39 Y          3           1           98.6
            40-44 Y          1          0.3           99
            Above 44 Y       3           1           100

Program     Hons.           131         45.5         45.5
            Masters         77          26.7         72.2
            MS/M.Phi        39          13.5         85.8
            PhD              4          1.4          87.2
            Others          37          12.8         100

Table 4.23
Purpose of Visit Library

Purpose                                          Cumulative
of visit                   Frequency   Percent    Percent

Valid      Research Work      58        20.1        20.1
           Assignment         84        29.2        49.3
           General            98        34.0        83.3
           Reading
           Leisure Time       31        10.8        94.1
           Any Other          17         5.9       100.0
           Total              288       100.0

Table 4.24
Purpose of Reading Urdu Content

Purpose of Reading                                   Cumulative
Urdu Content                  Frequency    Percent    Percent

Valid     Educational            114        39.6        39.6
          Requirements
          Leisure Reading        133        46.2        85.8
          Others                  41        14.2       100.0
          Total                  288        100.0

Table 4.25
Convenience Language Medium

                                              Cumulative
Convenience language    Frequency   Percent    Percent

Valid       Urdu           98        34.0        34.0
            English        190       66.0       100.0
            Total          288       100.0

Table 4.26
Information about the Users' perception about books in Urdu
Collection

                                St Dis   Dis A     Neut     Agr
S.No.    Statements             F (%)    F (%)    F (%)    F (%)

1        Importance of Urdu       11       33       60      118
         language books on      (3.8)    (11.5)   (20.8)   (41.0)
         various subjects is
         decreasing in
         current era.

2        Books in Urdu            18       15       65      150
         language contain       (6.3)    (5.2)    (22.6)   (52.1)
         sufficient & useful
         information.

3        It is easier to          12       45       55      109
         understand concepts    (4.2)    (15.6)   (19.1)   (37.8)
         from books in Urdu
         language.

4        Books in English &       23       29       51      129
         other languages        (8.0)    (10.1)   (17.7)   (44.8)
         should be translated
         in Urdu language.

5        Libraries should         13       32       86       95
         purchase more books    (4.5)    (111)    (29.9)   (33.0)
         in Urdu language on
         all subjects.

6        Addition of books in     13       41       72      113
         Urdu language in all   (4.5)    (14.2)   (25.0)   (39.2)
         subjects can enhance
         academic
         performance.

7        Our University           32       55       74       98
         library has a          (111)    (19.1)   (25.7)   (34.0)
         reasonable
         collection of Books
         in

8        Urdu language. Books     28       58       90       79
         in Urdu language on    (9.7)    (20.1)   (31.3)   (27.4)
         all subjects should
         be included as
         textbooks.

9        Books in Urdu            30       76       72       77
         languages are not      (10.4)   (26.4)   (25.0)   (26.7)
         fulfilling the
         educational
         requirements.

                                St Agr          Std.
S.No.    Statements             F (%)    Mean    Dev

1        Importance of Urdu       66     3.68   1.067
         language books on      (22.9)
         various subjects is
         decreasing in
         current era.

2        Books in Urdu            40     3.62   0.998
         language contain       (13.9)
         sufficient & useful
         information.

3        It is easier to          67     3.6    1.128
         understand concepts    (23.3)
         from books in Urdu
         language.

4        Books in English &       56     3.58   1.148
         other languages        (19.4)
         should be translated
         in Urdu language.

5        Libraries should         62     3.56   1.084
         purchase more books    (21.5)
         in Urdu language on
         all subjects.

6        Addition of books in     49     3.5    1.072
         Urdu language in all   (17.0)
         subjects can enhance
         academic
         performance.

7        Our University           29     3.13   1.169
         library has a          (10.1)
         reasonable
         collection of Books
         in

8        Urdu language. Books     33     3.11   1.147
         in Urdu language on    (11.5)
         all subjects should
         be included as
         textbooks.

9        Books in Urdu            33     3.02   1.88
         languages are not      (11.5)
         fulfilling the
         educational
         requirements.

NOTE: St Dis = Strongly Disagree; Dis A = Disagree; Neut = Neutral;
Agr = Agree; St Agr = Strongly Agree; Std. Dev = Standard Deviation
and F = Frequency or number

Table 4.27
Information about the Users' Satisfaction level about Urdu
collection

                                 Very
                             Dissatisfied    Dissatisfied     Neutral
S.No.   Statements               F (%)           F (%)         F (%)

1       I am satisfied         19 (6.6)        25 (8.7)      89 (30.9)
        with serial
        publications
        (Akhbar-e-Jahan,
        Family Magazines,
        Urdu journals etc)
        in Urdu Language.

2       I am satisfied         15 (5.2)        45 (15.6)     76 (26.4)
        with information
        available in Urdu
        language books.

3       I am satisfied         14 (4.9)        44 (15.3)     88 (30.6)
        with textbooks
        available in Urdu
        language.

4       Availability of        27 (9.4)        53 (18.4)     71 (24.7)
        Books in Urdu
        language for
        leisure reading is
        sufficient in your
        library.

5       Books in Urdu          26 (9.0)        52 (18.1)     85 (29.5)
        language fulfill       33 (11.5)       44 (15.3)     98 (34.0)
        my needs related
        to educational
        requirements. I am
        satisfied with the
        availability of
        books in Urdu

                                            Very
                             Satisfied    Satisfied
S.No.   Statements             F (%)        F (%)     Mean   St.Div

1       I am satisfied       119 (41.3)   36 (12.5)   3.44   1.034
        with serial
        publications
        (Akhbar-e-Jahan,
        Family Magazines,
        Urdu journals etc)
        in Urdu Language.

2       I am satisfied       127 (44.1)   25 (8.7)    3.35   1.015
        with information
        available in Urdu
        language books.

3       I am satisfied       120 (41.7)   22 (7.6)    3.32   0.985
        with textbooks
        available in Urdu
        language.

4       Availability of      107 (37.2)   30 (10.4)   3.21   1.144
        Books in Urdu
        language for
        leisure reading is
        sufficient in your
        library.

5       Books in Urdu        96 (33.3)    29 (10.1)   3.17   1.119
        language fulfill     103 (35.8)   10 (3.5)    3.05   1.053
        my needs related
        to educational
        requirements. I am
        satisfied with the
        availability of
        books in Urdu
        language in our
        library.

NOTE: Std. Dev = Standard Deviation and F = Frequency or number
COPYRIGHT 2018 University of Idaho Library
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2018 Gale, Cengage Learning. All rights reserved.

联系我们|关于我们|网站声明
国家哲学社会科学文献中心版权所有