文章基本信息

标题：Multiculturalism in the workplace: Model and test
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作者：Leon T.B. Jackson ; Fons J.R. van de Vijver
期刊名称：SA Journal of Human Resource Management
印刷版ISSN：2071-078X
出版年度：2018
卷号：16
页码：15
DOI：10.4102/sajhrm.v16i0.908
语种：English
出版社：AOSIS OpenJournals
摘要：Orientation: This article addresses the role of multiculturalism in employee attitudes. Research purpose: It proposes a model of positive features of multiculturalism in organisations and tests it in South Africa. The model postulates three levels in multiculturalism: antecedent conditions, such as multiculturalism practices and norms that define the diversity climate; mediators, such as diversity-enhancing employee attitudes; and positive work outcomes. Motivation for the study: South Africans from diverse backgrounds hardly meet in their private spaces. Given this forced contact in the workplace and the calls for national unity and social cohesion, we propose that a workplace that is characterised by mutual respect, accommodation and tolerance for difference could have a positive impact on employee work attitudes. Research approach/design and method: A quantitative approach was adopted using survey questionnaires that were distributed to employees selected on the basis of convenience sampling ( N = 299) in various workplaces. Main findings: A multi-group path analysis confirmed the validity of the model for the white, black and mixed race ethnic groups. Although the differences were negligible to medium, white groups seemed to experience a slightly more favourable multicultural environment compared to black and mixed race groups. Practical/managerial implications: All dimension scores were well above the mid-point of the scale, which suggests that psychometrically speaking, the multicultural climate, ethnic integration orientations and employee attitudes are experienced by these employees as favourable. Contribution/value-add: From a conceptual perspective, the model implies that the more distal variable of a multicultural climate influences employee attitudes through a set of more proximal integration attitudes and practices. From a practical perspective, an inclusive climate has more distal characteristics such as the general multiculturalism climate and more proximal characteristics such as ethnic vitality.
其他关键词：multiculturalism;ethnic integration;work success;organisational commitment;job satisfaction