文章基本信息

标题：Determinants Influencing Consumers’ Attitude Towards Online Shopping: An Extension of the Technology Acceptance Model
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作者：Ngoc Thang Ha ; Manh Dung Tran ; Thanh Do Nguyen 等
期刊名称：European Journal of Business and Management
印刷版ISSN：2222-2839
电子版ISSN：2222-2839
出版年度：2018
卷号：10
期号：33
页码：10-17
语种：English
出版社：The International Institute for Science, Technology and Education (IISTE)
摘要：This research is conducted for investigating determinants influencing consumers’ attitude towards online shopping. The survey was based on 423 Vietnamese Internet users. Data collected was analyzed in accordance with the process from Cronbach's Alpha to EFA and multiple regression technique. The results show that consumers’ attitude towards online shopping was impacted by perceived usefulness, compatibility and trust. Based on the findings, some recommendations are given for retailers to improve customers’ attitude toward online shopping in the context of Vietnam in particular and in emerging countries in general.
关键词：Attitude; Online shopping; Perceived usefulness; Trust.