出版社:Servicio de Publicaciones de la Universidad Complutense
摘要:The growth of Web 2.0 resources provides public administrations with the possibility to share information about their governance and it helps to promote citizen participation. Due to their importance, social networks may be effective tools for improving communication between elected political leaders and citizens, but there is need to find the quality of communications. In this article, we analyse the use made of Twitter by a sample of City Councils in Catalonia. The results show that the potentials of this social network are not fully used.
关键词:Participación ciudadana;redes sociales;transparencia;rendición de cuentas;información pública
其他关键词:Public Communication;Social Networks;Transparency;Accountability;Public Information