文章基本信息

标题：An Evolution of Corporate Software Support Systems
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作者：Shrawan Kumar Trivedi ; Ankit Sharma
期刊名称：Information and Knowledge Management
印刷版ISSN：2224-5758
电子版ISSN：2224-896X
出版年度：2012
卷号：2
期号：8
页码：84-90
语种：English
出版社：International Institute for Science, Technology Education
摘要：This paper is a brief literature survey on Software Support Systems (SSSs) and Knowledge Management (KM). This paper aims to evaluate strategic decision making perspective where enterprise information and knowledge management plays a vital role. For this evaluation, Software Support Systems (SSSs) and Knowledge Management (KM) which helps in selecting different types of support systems and human factors that affect adoption of such computer based systems in organizations are reviewed. This paper helps to analyze different types of the software support systems and system adoption concepts for the enterprises. This paper also includes concepts related to the Knowledge Management, which helps organizations to learn. Organizations knowledge and the support systems help the enterprises to take strategic decisions. Concerned literature describes Software Support Systems (SSSs) as Corporate Portals (CPs), Decision Support Systems (DSSs), Group Decision Support Systems (GDSSs), Computerized Decision Support Systems, and Adaptive Decision Support System (ADSSs). In addition, Technology Acceptance Model (TAM) that analyzes factors which would affect peoples in the enterprises is included. The factors, such as individual perception, ease of use and usefulness are analyzed.
关键词：Software Support Systems; Knowledge Management; Technology Acceptance Models.