文章基本信息

标题：FACTOR INFLUENCING THE USER SATISFACTION IN ADOPTING E-LEARNING BASED ON OPEN SOURCE LEARNING MANAGEMENT SYSTEM PLATFORM AT PT.MAHADANA DASHA UTAMA
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作者：ARIYA EKA WIRAWAN ; DANIEL WAIL ; DODY ADHIATMA 等
期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2018
卷号：96
期号：5
出版社：Journal of Theoretical and Applied
摘要：Knowledge Management System (KMS) is important system to be applied in each company which purpose to maintain the company's knowledge assets. This is very important because the employee tacit knowledge is potentially lost (knowledge walkout) due to employee turnover during a company's knowledge is not well documented using the system. PT Mahadana Dasha Utama (MahaDasha) is one of the company has been adopting e-learning system. MahaDasha is an investment holding company with several business units. MahaDasha uses open source moodle learning management system technology platform. The idea is triggered by the company's efficiency program in information technology investment both infrastructure and application development so it enforce MahaDasha�s IT team to find out the best innovation solution by optimizing open source technology which suitable with the user's need. Therefore, this study aims to evaluate the effectiveness of e-learning adoption based on open source moodle technology platform by developing The DeLone & McLean Information Success Model and empirically measured the relation between aspect of information quality, system quality, service quality, user readiness and user satisfaction. The quantitative data are gained through questionnaire by distributing the questionnaires to all MahaDasha employees who use e-learning. The analysis of data indicated that the user satisfaction is the most positive influenced by information quality and user readiness. The contribution of this research was performed by evaluation process both for quality of trainer and IT support team based on result of the research. In the other hand, the system quality had been re-reviewed whether moodle application is suitable or not for user needs in MahaDasha.
关键词：E-Learning; Application; Open Source; Knowledge Management System; Learning Management System