文章基本信息

标题：Effects of Quality of Work Life (QWL) and Organizational Citizenship Behaviour (OCB) on Job Performance Among Community Health Centre Paramedics in Bekasi City, Indonesia
其他标题：Effects of Quality of Work Life (QWL) and Organizational Citizenship Behaviour (OCB) on Job Performance Among Community Health Centre Paramedics in Bekasi City, Indonesia
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作者：Tri Suyantiningsih ; Siswoyo Haryono ; Alex Zami 等
期刊名称：Journal of Economics and Sustainable Development
印刷版ISSN：2222-2855
电子版ISSN：2222-2855
出版年度：2018
卷号：9
期号：6
页码：54-65
语种：English
出版社：The International Institute for Science, Technology and Education (IISTE)
摘要：The purpose of this research is to empirically study the community health centres staffs perception on the influence of Quality of Work Life (QWL) and Organizational Citizenship Behaviour (OCB) on Job Satisfaction and its Implication toward Job Performance. The research designed used quantitative approach through research instrument. The population in this study were 499 paramedical staffs of community health centres in Bekasi City, West Java Province, Indonesia. The data was gathered through direct and face to face distribution by the researchers. Proportionate and probability random sampling was used to collect sample of this research. Total respondents of this study were 285 who were selected from 499 paramedical staffs of community health centres. Structural Equation Modelling (SEM) with AMOS 22.00 version was used to analyse the proposed hypothesis. This empirical research concluded that Quality of Work Life (QWL) and Organizational Citizenship Behaviour (OCB) have a positive effect on Job Performance. These empirical research findings have also shown the significant positive effect of work satisfaction towards job performance. The last important finding or this empirical research also proven that work satisfaction does not have any mediating roles on the influence of quality of work life (QWL) and organizational citizenship behaviour (OCB) on job performance among paramedics community health centres. Keywords: Quality of Work Life (QWL), Organizational Citizenship Behaviour (OCB), Job Satisfaction, Job Performance
关键词：Quality of Work Life (QWL); Organizational Citizenship Behaviour (OCB); Job Satisfaction; Job Performance