文章基本信息

标题：TMT Diversity, Decision Quality and Service Sector Firm Performance: A Research Agenda
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作者：Beatrice A. Oduor ; James M. Kilika
期刊名称：Journal of Management and Strategy
印刷版ISSN：1923-3965
电子版ISSN：1923-3973
出版年度：2018
卷号：9
期号：2
页码：34
DOI：10.5430/jms.v9n2p34
出版社：Sciedu Press
摘要：This paper reviews the extant theoretical and empirical literatures on TMT Diversity, Decision Quality and firm performance in a service sector setting. The constructs are traced from their theoretical roots and their nature, characteristics and operational descriptions provided. The emerging gaps in knowledge emanating from the theoretical and empirical literature are summarized and a theoretical model linking the constructs proposed. The paper makes several propositions and calls on future research to develop data collection tools for measuring the constructs in the study in empirical work.