文章基本信息

标题：Organizational Capacity Survey: Capturing an Extension System's Current State and Pinpointing Areas for Improvement
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作者：Donna J. Peterson ; Laura H. Downey ; Alisha Hardman 等
期刊名称：Journal of Extension
印刷版ISSN：0022-0140
电子版ISSN：1077-5315
出版年度：2017
卷号：55
期号：1
出版社：Journal of Extension, Inc.
摘要：An organizational capacity survey (OCS) can reveal gaps in what an organization is doing and what an organization's employees feel the organization should be doing. Mississippi State University (MSU) Extension conducted an OCS to assess perceptions of MSU Extension's vision and commitment, plan of work, working relationships, diversity and pluralism, public value, personnel knowledge and expertise, and training needs. Questions were designed to measure perceptions of how MSU Extension is currently and how it should be ideally. This design allowed discrepancy scores to be calculated to identify areas in which capacity development was needed or desired that could then be addressed through state-based professional development.
关键词：organizational capacity ; organizational change ; organizational learning ; plan of work ; public value