文章基本信息

标题：AN INTEGRATED MODEL OF KNOWLEDGE MANAGEMENT ENABLERS AND ORGANIZATIONAL CREATIVITY: THE MEDIATING ROLE OF KNOWLEDGE MANAGEMENT PROCESSES IN SOCIAL SECURITY CORPORATION IN JORDAN
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作者：MAHA ALKHAFFAF ; MONIRA MUFLIH ; MAHMOUD AL-DALAHMEH 等
期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2018
卷号：96
期号：3
页码：677
出版社：Journal of Theoretical and Applied
摘要：This paper intends to make a contribution to the overall understanding of the relationship of organizational creativity to the enablers of knowledge management, including culture, structure, people and information technology, through examining the role of knowledge management processes, comprising the creating, sharing and codification of knowledge, as a mediating factor in this relationship. This research Integrated three well known models in KM area; Lawson’s model (2003) for identifying one of the knowledge management enablers; Organizational Culture, Lee & Choi Model (2003) for measuring the other enablers; Structure, People, Information Technology and the Allameh Model (2011) in order to measure knowledge management process as a mediating factor. The study aims to find out the impact of these factors in Organizational creativity, An empirical survey study has been adopted in this research paper by distributing questionnaires amongst social security corporation employees in Jordan. A total of 572 questionnaires were collected and analyzed using the smart Partial Least Square (PLS) technique. The main findings derived showed that knowledge management enablers, namely people and structure support, affect organizational creativity better with the mediate factor (KM process), whilst other enablers, namely culture and IT support, do not impact organizational creativity without a mediating role (KM Process). This paper might be valuable for academic people who are considered with understanding the linkage between organizational creativity and knowledge management enablers, furthermore, the paper might be helpful for scholars to discover additional mediating factors in this relationship; consequently, these new mediators possibly raise the organizational creativity.
关键词：Creativity; Knowledge Management Enablers; Knowledge Management Process