文章基本信息

标题：Employee satisfaction analysis with human resource index
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作者：Luhur Prayogo ; B. Adi Suryo Pranoto ; Humiras Hardi Purba 等
期刊名称：Management Science Letters
印刷版ISSN：1923-9335
电子版ISSN：1923-9343
出版年度：2017
卷号：7
期号：5
页码：233-240
DOI：10.5267/j.msl.2017.2.003
出版社：Growing Science
摘要：The objective of this research is to investigate employee satisfaction in one of Indonesian busi-ness firms named BM*. The study also tries to identify different factors influencing on employee satisfaction in the firm and to give appropriate suggestion for performance improvement. Meth-odology of this research is based on a survey and a questionnaire based on Human Resource In-dex (HRI) with measure 15 is used for the assessment. The results show that employee satisfac-tion of BM* was relatively high. However, some of the attributes show the HRI were low. The study gives some insight to improve the customer satisfaction.
关键词：Satisfaction Index; HRI; Performance