文章基本信息

标题：Usability of Government Websites
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作者：Mahmood Ashraf ; Faiza Shabbir Cheema ; Tanzila Saba 等
期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2017
卷号：8
期号：8
DOI：10.14569/IJACSA.2017.080821
出版社：Science and Information Society (SAI)
摘要：Usability of Government websites plays pivotal role in order to provide benefits and services to the citizens. This study presents a usability evaluation for investigating the Nielsen’s usability attributes in Government websites. Based on the previous studies, a proposed website template is used in this study. This template is compared with a selected Government website. Thirty (30) participants performed three (3) representative tasks for each website. The results show that the user responses for the parameters of efficiency, memorability and pleasantness are improved for the proposed template. This effort is a part of the study that may lead to the principles for improving the usability of Government websites of Pakistan.
关键词：Usability; statutory bodies websites; government websites