文章基本信息

标题：Capacidade dinâmica de TI e desempenho: Um estudo empírico do modelo BSC
本地全文：下载
作者：Adilson Carlos Yoshikuni ; Alberto Luiz Albertin
期刊名称：RAE - Revista de Administração de Empresas
印刷版ISSN：2178-938X
出版年度：2017
卷号：57
期号：3
页码：215-231
语种：English
出版社：RAE - Revista de Administração de Empresas
摘要：Few studies have investigated the influence of “information capital,” through IT-enabled dynamic capability, on corporate performance, particularly in economic turbulence. Our study investigates the causal relationship between performance perspectives of the balanced scorecard using partial least squares path modeling. Using data on 845 Brazilian companies, we conduct a quantitative empirical study of firms during an economic crisis and observe the following interesting results. Operational and analytical IT-enabled dynamic capability had positive effects on business process improvement and corporate performance. Results pertaining to mediation (endogenous variables) and moderation (control variables) clarify IT’s role in and benefits for corporate performance.
关键词：Corporate performance;information technology;dynamic capability;business process improvement;economic turbulence.;Desempeño corporativo;tecnología de la información;capacidad dinámica;mejora de procesos empresariales;turbulencia económica.;Desempenho corporativo;tecnologia da informação;capacidade dinâmica;melhoria de processos de negócios;turbulência econômica.