文章基本信息

标题：Psychological Empowerment and public services innovation; with emphasise employee engagement
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作者：Tayebe Abbasi ; Gholamreza Taleghani ; Somayye Rajabzade 等
期刊名称：Iranian Public Administration
印刷版ISSN：2008-5877
电子版ISSN：2423-5342
出版年度：2016
卷号：7
期号：4
页码：743-764
出版社：University of Tehran Electronic Journals Database
摘要：Public organizations as an important element in the provision of basic public services for citizens and as policy makers and implemente agents of have an important role in every society’s economy (It is characterized by being a service-oriented) including Iran. Playing such a role requires an innovative approach to public services and using appropriate strategies to accomplish this. The present study was to examine the relationship between the employees’ empowerment and Public Service Innovation through work engagement. The statistical community in this research is the premier organizations of Tehran in Shahid Rajaei Festival in the year 1392. And we used the questionnaire in order to collecting data. Also, in order to perform the test descriptive statistics SPSS software and for analyzing data, the LISREL software conducting path analysis was used. The results showed that the realization of the four dimensions of psychological employees empowerment (Meaningful job, Competence, Impact, Trust In Others) with public services innovation have a significant relationship. As well, work engagement is a moderator variable and moderate the relationship between employees empowerment and innovation public service.
关键词：: Psychological Empowerment;public services innovation;work engagement