文章基本信息

标题：Roles of E-Service in Economic Development, Case Study of Nigeria, A Lower-Middle Income Country
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作者：Kazeem Oluwakemi Oseni ; Kate Dingley
期刊名称：International Journal of Managing Information Technology
印刷版ISSN：0975-5926
电子版ISSN：0975-5586
出版年度：2015
卷号：7
期号：2
DOI：10.5121/ijmit.2015.7202
出版社：Academy & Industry Research Collaboration Center (AIRCC)
摘要：E-Government activities are still very low in Nigeria, a lower middle-income country, and this is hinderingE-Service adoption. E-Service is inextricably linked to E-Government and they will not develop separately,but as one progresses the other moves forward. Having a new technology like E-service opens newopportunities for government, private and public sectors. Despite the fact that the new technology will notbe without a hindrance, the overall benefits of using outweigh its lapses.Nigeria has overtaken South Africa as top Africa economy. There is still more to be done in increasing therevenue of the country, reducing the huge external debt owing the World Bank. Furthermore, there is aneed to sustain the new status as top economy in Africa. There are many unresolved problems likecorruption. This leads to a slow movement of files in offices, embezzlement, election irregularities, and portcongestions among others. Adoption of E-Service will help to reduce these problems and increase therevenue base of the country.This study will identify e-Service roles in economic development in Nigeria, a lower middle-incomecountry. The study is based on literature review methodology and recent online survey that shows the levelof E-Service awareness and roles. We shall also examine previous conference papers related to this studyand necessary recommendations will be suggested and offered to the authority in Nigeria on how best thee-service adoption will add more success to the economic development.
关键词：E-Service; Roles of E-Service; E-Government; Economic Development; Nigeria