文章基本信息

标题：FACTORS AFFECTING GLOBAL VIRTUAL TEAMS� PERFORMANCE IN SOFTWARE PROJECTS
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作者：ALI YAHYA GHENI ; YUSMADI YAH JUSOH ; MARZANAH A. JABAR 等
期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2016
卷号：92
期号：1
出版社：Journal of Theoretical and Applied
摘要：Today the trend is to perform software development work via distributed geographical area among team, individual or even as an organization. However, due to the global market and international presence of many companies, there is a need to implement a global virtual teams. The global virtual team members are gradually engaged in globalized business environments across space, time and organizational boundaries via information and communication technologies. A global virtual team relies on communication, collaboration, and information exchange are the most important criteria in global virtual teams� operations. The purpose of this paper is to answer two research questions. The first research question is to identify the factors affecting global virtual teams� performance. A systematic literature review was conducted to answer the first research question. The second research question is on what the rank of the factor affecting the global virtual teams� performance according to their level of effect on global virtual teams� performance. Online survey was conducted within 103 developers and IT managers from eight IT companies to answer the second research question. The Statistical Package for Social Science (SPSS 22) was used to analyze the collected data. In this study, we investigated factors that affect global virtual teams� performance; factors considered include cultural differences, language problems, time-zone differences, team size, technical problems, lack of trust, lack of sufficient training, and ICT problems. Also the findings indicated that lack of sufficient training is the highest level of effect on global virtual teams� performance. On the other hand, team size is the lowest level of effect on global virtual teams� performance.
关键词：Global software projects; Global Virtual Teams (GVTs); performance factors