文章基本信息

标题：THE ACCEPTANCE OF USING M-GOVERNMENT SERVICES IN JORDAN
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作者：AHMAD ALTHUNIBAT ; THAMER A. ALRAWASHDEH ; MOHAMMAD MUHAIRAT 等
期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2014
卷号：63
期号：3
出版社：Journal of Theoretical and Applied
摘要：Mobile services have enormous potential to be one of the government�s most effective tools, to govern, control, and administer community requirements and justice. In order for the governments to offer acceptable and attainable mobile services, these services have to be used by citizens. The preliminary question that lead to this study was: What are the factors that affect user acceptance of m-Government services in Jordan?, or how can we motivate the citizens to utilize services? As m-Government services are a new field, there is a minimal amount of research and literature that could assist in discerning the factors that affect acceptance of such services. This study applies the Technology Acceptance Model (TAM) to examine the user acceptance of using m-Government services. The results show that Perceived usefulness (PU) and Perceived ease of use (PEOU) affect citizen�s acceptance of m-Government services. Failures to demonstrate the advantages of m-Government services to potential citizens will likely result in a low rate of acceptance.
关键词：Acceptance; E-Government; M-Government .TAM model.