文章基本信息

标题：VIRTUAL COMMUNITIES OF PRACTICE: THE ROLE OF CONTENT QUALITY AND TECHNICAL FEATURES TO INCREASE HEALTH CARE PROFESSIONALS� SATISFACTION
本地全文：下载
作者：HAITHAM ALALI ; JUHANA SALIM
期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2013
卷号：54
期号：2
出版社：Journal of Theoretical and Applied
摘要：Knowledge management in health care sector poses a challenge for policy makers and international health organizations. Nowadays, virtual communities of practice (VCoPs) resolve many problems, which arise from geographical distance and expensive learning process in health care sector. It is used by health professionals and researchers, for improving health care services quality, by enhancing the knowledge of health practitioners. Whereby, satisfaction of using VCoPs is the nucleus its success, since, pleasant experience with VCoPs will lead to better �user satisfaction�, which in turn leads to increase the number of users. This study aims to identify the determinants of member�s satisfaction with VCoPs. We have also developed a VCoPs satisfaction model, based on the information systems (IS) success theories: the technology acceptance model (TAM) and DeLone and McLean IS success model. The proposed model can be used to evaluate and measure the satisfaction of VCoPs in health care sector.
关键词：Virtual Community Of Practice; Knowledge Management Initiatives; Knowledge Management System; Health Care Sector; User Satisfaction