文章基本信息

标题：Heuristic Evaluation for Mobile Groupware: Evaluating Two Audience Response Systems
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作者：Luciana Pereira de Araújo ; Marcio José Mantau ; Jucilane Rosa Citadin 等
期刊名称：Journal of Applied Computing Research
印刷版ISSN：2236-8434
出版年度：2014
卷号：3
期号：2
页码：64-77
语种：English
出版社：Journal of Applied Computing Research
摘要：In conferences, congresses and symposia, there are issues that may be handled by applications running in mobile devices. In these environments, Audience Response Systems can be used to increase iteration between participants. This paper aims to evaluate the usability of two Audience Response Systems, namely Simple Question and Voting, developed for collaborative proposals. We employed a set of 15 heuristics for mobile groupware evaluation, which includes three fundamental aspects of mobile groupware applications: HCI, mobilit y, and collabo ration. In the evaluation performed in this work, three specialists used the heuristics to evaluate both systems interfaces. The evaluation was conducted in three steps: (i) exploration of the system and its features; (ii) usability evaluation; (iii) consolidation of the collected data and reflection. The evaluation results of Simple Question and Voting indicated than both are in accordance with some usability aspects. However, we also identified common problems, such as non-appropriate communication methods, low coordination, and group management. Based on the results and experiences obtained over this evaluation, we argue that the heuristic set presented is applicable to evaluate mobile groupware usability. Keywords: heuristic evaluation, mobile groupware, usability.