文章基本信息

标题：The Nature and Extent of Conflict Among Volunteer Leaders in the 4-H Horse Project: Implications for Effective Program Management
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作者：Mary E. Arnold ; Brooke D. Nott ; Oregon State University Corvallis, Oregon 等
期刊名称：Journal of Extension
印刷版ISSN：0022-0140
电子版ISSN：1077-5315
出版年度：2012
卷号：50
期号：1
出版社：Journal of Extension, Inc.
摘要：The study reported here investigated the extent and nature of interpersonal conflict experienced by volunteer leaders of 4-H horse clubs. Despite anecdotal accounts of high levels of conflict in county 4-H horse programs, conflict does not appear to be universal, and the majority report that horse leaders are mostly to extremely cooperative. If leaders perceive that county agents are engaged in the horse project, by attending horse leaders' meetings, facilitating conflict resolution, and addressing concerns, less conflict among 4-H horse leaders is reported. The results of the study have clear implications for managing county 4-H Horse programs.
关键词：4-H horse program ; conflict management ; volunteer ; youth development