摘要:Communities and community support systems should be designed to enable participants to work effectively towards conducting both collective and individual activities and achieving their goals. Such communities are called Enabling Communities. Our focus is the systems that support community members in doing whichever tasks or activities they need or want to. These systems include processes, technology, information and people. This paper provides a framework for Supporting Enabling Communities (SEComm) in two major components: (1) Participant Support Systems (PaSS) and (2) Community Participation Levels (CPaL). Three case studies apply this framework to an emerging virtual community and a community of practice.
其他摘要:Communities and community support systems should be designed to enable participants to work effectively towards conducting both collective and individual activities and achieving their goals. Such communities are called Enabling Communities. Our focus is the systems that support community members in doing whichever tasks or activities they need or want to. These systems include processes, technology, information and people. This paper provides a framework for Supporting Enabling Communities (SEComm) in two major components: (1) Participant Support Systems (PaSS) and (2) Community Participation Levels (CPaL). Three case studies apply this framework to an emerging virtual community and a community of practice.
关键词:Community Design;Community Support Systems;Communty Information Systems;Community Technology;Community Process Support