期刊名称：International Journal of Software Engineering and Its Applications
印刷版ISSN：1738-9984
出版年度：2016
卷号：10
期号：9
页码：87-104
DOI：10.14257/ijseia.2016.10.9.09
出版社：SERSC
摘要：As Enterprise Resource Planning (ERP) is highly constructive for any augmenting organization, identifying which determinants of ERP System Implementation impact on the performance of firms is important. This study aims to examine the dimensions of successful implementation of ERP systems, and how the ERP implementation affects firm performance as focusing on Small and Medium-sized Enterprises (SMEs) in Vietnam is a good case in point. We proposed a modified framework based on the IS Success Model and developed our hypotheses. The results from an online survey of 402 respondents revealed that ERP system implementation successfully enhanced the firm performance indirectly through the effects of organizational capability and competitive advantage, in which individual impact showed the strongest effect. We further found that, business sector and firm age were found to have moderating effects in the conceptual framework.
关键词：ERP implementation; IS Success Model; firm performance; SMEs
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