文章基本信息

标题：Patient satisfaction with dental services at Ajman University, United Arab Emirates
本地全文：下载
作者：R. Hashim
期刊名称：Eastern Mediterranean Health Journal
印刷版ISSN：1020-3397
出版年度：2005
卷号：11
期号：5/6
页码：913
出版社：World Health Organization
摘要：To provide information about the level of patient satisfaction with the dental care provided at the Faculty of Dentistry at Ajman University, 135 randomly selected patients, 50 males and 85 fe- males, were surveyed. A questionnaire was used to collect data on personal details and information regarding current visit and use of the dental service. Most patients were Arabs; a minority were Indian. Most were satisfied with the care provided except for explanation of treatment options and the remote- ness of the clinic. Measuring level of satisfaction is an important factor towards improving the service provided and should be monitored regularly.