What makes us care? The impact of cultural values, individual factors, and attention to media content on motivation for ethical consumerism.
Cho, Sooyoung ; Krasser, Andreas H.
Introduction
This study seeks to provide a deeper understanding of motivation
for ethical consumerism and to determine whether it is influenced by
cultural differences. Based on surveys conducted in Austria and South
Korea, the authors analyze the impact of cultural values,
psychologically derived factors (i.e., anticipated benefits and
self-identity), and attention to media content on motivation for ethical
consumerism. The results reveal significant cultural differences, with
Austrian respondents showing higher motivation for ethical consumerism
than their South Korean counterparts. Among cultural values (materialism
and post-materialism), individual factors (emotional benefits, universal
benefits, and self-identity), and attention to media content variables
(both news and entertainment), post-materialism, self-identity, and
attention to news media content were found to be significant predictors
of motivation for ethical consumerism.
Ethical consumerism can be described as an expression of ethical
concerns about products and organizations "by choosing to purchase
a product that meets certain ethical standards, or by choosing not to
purchase a product that fails to meet that criteria." (1)
'Ethical,' in this instance, does not simply cover
environmental considerations; it includes "matters of conscience
such as animal welfare and fair trade, social aspects such as labor
standards, as well as more self-interested health concerns behind the
growth of organic food sales." (2)
Across the globe, consumers are becoming more socially conscious
and ethically concerned. Increasingly, they wish to purchase and use
goods that demonstrate social and environmental responsibility (e.g.,
energy-saving light bulbs, organic food, and fair-trade coffee), and
refuse to purchase products produced in 'sweatshops' (e.g.,
real animal fur coats or shoes). Commercial surveys provide empirical
evidence that verifies this rise in ethical consumerism. In Europe, for
example, a study by Ipsos-MORI, a British marketing research company,
found that, in 2006, sixty-one percent of consumers in the United
Kingdom agreed to buy fair-trade products where possible, up from
forty-six percent a year earlier. (3) Similarly, the annual Co-operative
Bank Ethical Consumerism Report showed that every household in the U.K.,
on average, spent 664 [pounds sterling] in accordance with their ethical
values in 2006 as compared to 366 [pounds sterling] in 2002. (4) Within
a more global context, a 2005 General Market Institute poll across
seventeen countries (including Australia, China, India, Japan, the
United States, and several European countries) indicated that consumers
worldwide expressed a growing interest in environmentally friendly and
socially responsible consumption. According to these findings,
fifty-four percent of consumers were prepared to pay more for
environmentally friendly or fair-trade products. In each country, most
consumers favored ethical consumerism. Surprisingly, in the lesser
developed of these countries, China and India, ninety-one and
seventy-one percent of consumers, respectively, were willing to pay more
for socially responsible products. (5) These polls demonstrate that
while consumers' awareness of ethical issues in trade and
consumption is increasing, "awareness and concern are not directly
translated into ethical purchase behavior." (6) Given these
findings, it is important to examine motivation for ethical consumerism
in order to determine which behavior is chosen and why. (7)
Little is known about what influences consumers' motivation
for ethical consumption choices. Ethical consumerism, in fact, is a
complex phenomenon related a number of possible factors. As Terry
Newholm, a lecturer in consumer theory, international business, and
strategy at the University of Manchester, and Deidre Shaw, a senior
lecturer in consumer lifestyles and behavior at the University of
Glosgow, point out, "much work remains in exploring, comparing and
theorizing the everyday ethics of consumption across a range of
cultures." (8) With the rise of globalization, it is essential to
understand, not just from a theoretical perspective but also from a
marketer's vantage point, how ethical interpretations and actions
might differ in various consumer markets around the world. (9) To
achieve that understanding, this study takes a cross-cultural approach,
comparing an Asian consumer culture, South Korea, with a European
consumer culture, Austria. The authors have chosen to examine these two
countries, which have strongly perceived cultural differences and have
never been compared in terms of motivation for ethical consumerism, in
order to enhance the existing body of cross-cultural consumer
literature. Despite differences in their cultural background, both
countries represent advanced industrial democracies that have undertaken
unique governmental initiatives to promote ethical consumption. South
Korea was the first country to mandate that public agencies purchase
only environmentally friendly products. Austria was the first member of
the European Union to establish a statutory genetically modified free
zone. (10)
Consumer behavior literature maintains that consumers can be
motivated to make socially conscious consumption decisions on the basis
of what effect their behavior might have on the environment or other
people. Such consumers can be driven by the universal outcome or impact
their decisions might initiate. The authors of this study define such
anticipation of benefits that serve the greater good as universal
benefits. Perceived individual benefits also play a significant role in
consumers' ethical decision-making. Consumers might anticipate
self-expressive benefits or an emotional state of well-being to result
from their 'doing-good.' (11) Previous studies suggest that a
consumer's approach to ethical consumption is a "vehicle for
moral self-realization" guided by self-identification with ethical
issues. (12) By extending existing literature from green to ethical
consumerism, this study addresses the more self-centered aspects behind
ethical consumerism, as well as cultural factors and attention to media
content that have influenced the rise in such behavior.
Literature Review
Ethical Consumerism
According to Andrew Crane and Dirk Matten, both scholars of
corporate responsibility issues at York University, ethical consumerism
involves a conscious choice to use products selectively based on
personal and moral beliefs and values. (13) Naomi Klein, an
award-winning syndicated columnist, describes ethical consumerism as a
response to "the corporate hijacking of political power," and
to the "brands' cultural looting of public and mental
space." (14) The concept emerged from the environmental movement
and green consumerism. (15) Green consumerism, in general, refers to
consumer choices based on ecological concerns such as environmental
protection or organic food production. Ethical consumerism, by contrast,
include a wider range of issues that can add significantly to the
complexity of consumer decisions. (16)
Michelle Micheletti, Lars Hierta Chair of Political Science at
Stockholm University, and Deitland Stolle, a professor of political
science at MeGill University, present three different forms of ethical
consumerism: boycotts, buycotts, and discursive ethical consumerism.
Whereas boycotting refers to the act of rejecting or not choosing
products that fail to meet certain ethical and social standards,
buycotting is defined as choosing products associated with such
standards. Discursive ethical consumerism does not focus on influencing
corporate practice by buying or not buying a certain product. Rather, it
targets other vulnerable points within corporations, namely, their
image, brand name, reputation, and logo. (17) This study examines the
first two forms of ethical consumerism.
Boycott
Historically, the boycott, also referred to as 'negative
ethical purchase behavior,' has been the main form of ethical
consumerism. Nowadays, boycotts, such as the 'Stop Bottle Baby
Deaths' boycott of all Nestle products or the
'Don't' Buy E$$O' boycott of the Esso/ Exxon
Corporation, are organized by nongovernmental organizations. These
'institutionalized' boycotts normally come about "to
protest [an] industry's involvement in human rights violations;
discrimination of minority groups, homosexuals, women, and indigenous
peoples; environmental destruction; animal rights; and, unfair trade
practices toward developing countries." (18) Such boycotts are
effective when: (a) publicity for the boycott cause is achieved; (b) the
producer is blamed and punished; and, (c) producers comply with boycott
demands. (19)
Other boycotts occur at the individual level, reflecting a
consumer's personal choice of avoiding goods and services
associated with certain topics (e.g., animal testing, genetically
modified food, racial or gender discrimination, and mistreatment of the
labor force). (20) In such instances, consumers seek to promote their
family's interests, which might result in a greater willingness to
boycott harmful products and press producers to adopt changes in
manufacturing practices. (21)
Buycott
Buycott, also referred to as 'positive ethical purchase
behavior,' is seen by many consumer activists as the "flip
side of boycotts, [that is, an attempt] to induce shoppers to buy the
products or services of selected companies in order to reward them for
behavior, which is consistent with the goals of the activists."
(22) Micheletti and Stolle define 'buycotts' as politically
motivated shopping. (23) For example, in the early twentieth century the
White Label Campaign urged American women to buy cotton underwear for
themselves and for their children that was certified 'sweatshop
free.' (24) This led to improvements in factory workplace safety
and the condition of labor (i.e., increased wages, reduced hours, and
benefits). (25) The buycott has also been viewed as an organized
consumer action favoring the purchase of certain products. (26) This
study focuses on the buycott as an individual choice to purchase goods
with ethical attributes.
Motivation for Ethical Consumerism
At present, research on motivation for ethical consumerism is
limited. Among the few existing studies, Stolle, Hooghe, and Micheletti
assert that ethical consumerism does not reflect a selfless phenomenon
because ethical consumers consider self-interests, such as their own and
their families' health or the price and quality of goods, when they
shop. (27) Oliver Freestone and Peter McGoldrick, who both study
retailing, suggest that measuring consumers' perceived positive and
negative motives is a "logical step in understanding the motivation
for ethical behavior." (28) According to marketing scholars Jill
Gabrielle Klein and N. Craig Smith, and Andrew John, the managing
director of AJK Executive, four factors shape boycott participation: the
desire to make a difference; the scope for self-enhancement;
counterarguments that inhibit boycotting; and, the cost to the boycotter
of constrained consumption. (29) These studies, however, were conducted
in a single-culture setting, lacking insight in a more global context.
Furthermore, they focused on antecedents of motivation rather than on
the construct itself. This study concentrates on the construct and tests
it in a cross-cultural setting.
Cultural Factors
Culture and Consumption Behavior
Henry Asseal, a professor of marketing at New York
University's Stern School of Business, cites culture as the
strongest environmental factor that influences purchasing behavior
because it reflects the values consumers learn from society. (30)
Cultural differences, which affect consumers' attitudes and
behavior, possibly impact how they set priorities in dealing with
ethical issues. (31) Russell Belk, N. Eldon Turner Professor of Business
at the University of Utah, Timothy Devinney, a professor of management
at the Australian Graduate School of Management, and Glenn Eckhardt, a
senior lecturer of marketing at the Australian Graduate School of
Management, maintain that "due to varying conceptions of what is
good for the individual and what is good for society, the judgment of
what constitutes an ethical breach in the first place would be expected
to vary greatly depending on cultural orientation." (32)
Even though some cross-cultural comparative studies have tried to
prove a connection between ethical values and consumer decision-making,
(33) there is little research that examines the dimensions of ethical
consumption choices relevant to issues of environmental, political, and
social concern to consumers. To be sure, there have been some
cross-cultural empirical studies on ethical consumerism. (34) For
example, Belk, Devinney, and Eckhardt, relying on in-depth interviews
and projective methods, compared consumers' concern for ethical
issues across eight countries (Austria, China, Germany, India, Spain,
Sweden, Turkey, and the United States). They found a general lack of
concern about ethical issues such as harm to the environment, poor labor
conditions or counterfeit goods. There were few differences between
cultures in terms of consumers' concern for ethical consumption.
(35) Using a sample drawn from twenty-eight countries to determine the
effect of culture on consumers' willingness to punish unethical
firms, Geoffrey Williams, a professor at the School of Management at the
University of Bath, and John Zinkin, a visiting fellow at the
International Centre of Corporate Social Responsibility in the Business
School at Nottingham University, have concluded that:
[d]ifferences in consumer behavior across countries do indeed
appear to be consistent with differences in the cultures of these
countries.... [C]onsumers in countries where individualism is
strong tend to punish firms more often for bad behavior than those
in countries in which collective attitudes are more prevalent. (36)
Although some relationship between culture and consumers'
concerns for ethical issues has been found, existing studies have not
adequately explained the connection between culture and ethical
consumerism. Moreover, researchers have not addressed the impact of
culture-based ethical values on motivation for ethical consumerism.
Culture as Shared Values
Political scientist Ronald Inglehart has conducted extensive
research concerning a cultural concept known as post-materialism. (37)
He hypothesized that, throughout advanced societies, peoples' value
priorities shifted from materialism toward post-materialism. (38)
Whereas materialism refers to the value placed on the acquisition of
material objects, (39) post-materialism represents values that emphasize
environmental protection, sense of community, tolerance and inclusion of
minorities, concern over quality of life, self-actualization, human
rights, sustainable development, and demands for choice among products
and services. (40) Post-materialism, however, does not mean
anti-materialism. "[A] post-materialist places higher priorities on
post-materialistic values, not necessarily negative values on material
goals." (41) Previous studies concerning ethical consumerism
indicate an overall negative correlation between consumers'
materialism and boycotting. (42) By contrast, post-materialist values
are generally believed to be positively related with ethical consumption
behavior. (43) These findings lead the authors of this study to
hypothesize that:
H1: Post-materialism will be positively related to motivation for
ethical consumerism.
H2: Materialism will be negatively related to motivation for
ethical consumerism.
Drawing upon previous empirical research, it is expected that the
more materialistic the culture, the lower the motivation for ethical
consumerism; the more post-materialistic the culture, the higher the
motivation for ethical consumerism. According to World Value Survey
(WVS) data collected between 1982 and 2001, Austria can neither be
characterized as a materialistic nor as a post-materialistic culture.
Rather, it represents a mixed type of culture, emphasizing both
materialistic and post-materialistic values. However, since
post-materialistic values are predominant in the 15-49 age group,
Austria can be defined as a non-materialistic culture. South Korea
unequivocally reflects a materialistic culture across all age groups.
(44) These observations lead to the following hypothesis:
H3: Consumers from non-materialistic cultures are more likely to
show higher motivation for ethical consumerism than those from
materialistic cultures.
Individual Factors
Emotional Benefits
According to psychologist Shalom H. Schwartz's norm-activation
theory, pro-environmental behavior is more probable when a person is
aware of the harmful consequences to others from a condition of the
environment, and when that individual ascribes responsibility to
him/herself to alleviate that dangerous situation. By doing so, that
individual experiences a sense of moral obligation to protect others
from experiencing the harmful consequences arising from that
environmental condition. (45) Schwartz's model assumes that
"people have a general value orientation toward the welfare of
others, [that is,] they value outcomes that benefit others and can be
motivated to act to prevent harm to others." (46) This emotional
state of preference for the well-being of others is normally referred to
as altruism. Altruism has been shown to be a relatively important
predictor of green consumer behavior; consumers choose green brands
because they are interested in the objective environmental impact of
their decision or its beneficial outcomes for others. (47) The authors
of this study define such anticipated benefits for the greater good as
"universal benefits."
Some consumers make ethical consumption choices not because they
are interested in securing universal benefits, but because they want to
feel better about themselves. (48) They experience personal satisfaction
by contributing to the improvement of environmental issues. Their
motivation is driven by an anticipated feeling of well-being that
several scholars refer to as a "warm glow." (49) This
"impure form of altruism" generally describes a good feeling
derived from the act of giving. (50)
Another form of emotional benefit derived from ethical purchasing
behavior is based on social factors. Economists Frank Belz and Thomas
Dyllik argue that consumers may experience auto-expressive benefits
through the socially visible consumption of green brands. For some
consumers, purchasing a green brand in public may bring some individual
benefit because it allows them to demonstrate their environmental
consciousness to others. (51) Studies dealing with emotional benefits in
ethical consumption situations mainly concentrate on green purchasing
behavior. But, as noted earlier, a differentiation between green
consumerism and ethical consumerism in general terms is important since
ethical consumers, in addition to environmental issues, are concerned
about animal issues, irresponsible selling, armaments, and oppressive
regimes. (52)
As the literature review demonstrates, consumers can be motivated
to make green consumption decisions on the basis of the impact that
choice may have on the environment or other individuals. They may
anticipate a universal positive benefit from their decision. Consumers
might also make green purchase decisions based on self-centered
considerations. In other words, they might anticipate an emotional state
of well-being resulting from their 'doing-good,' or they might
expect self-expressive benefits by knowing that
their green consumption is witnessed by others. Relationships
regarding motivation for ethical consumerism can be hypothesized as
follows:
H4: Universal benefits will be positively related to motivation for
ethical consumerism.
H5: Emotional benefits will be positively related to motivation for
ethical consumerism.
Self-Identity
Self-identity constitutes an important influence on behavior. (53)
According to psychologist Paul Sparks, self-identity is perception of
the self, or, to put it another way, "the relatively enduring
characteristics that people ascribe to themselves...." (54) The
concept of self-identity is relevant to consumer research because when
an issue becomes central to an individual's self-identity,
behavioral intention is adjusted accordingly. Within the context of
ethical consumerism, consumers might make ethical consumption choices
when ethical issues become a significant part of their self-identity.
(55)
In their study on fair-trade coffee, Shaw, Shiu, and Clarke
investigated the effects of self-identity on consumers' choices. To
access an appropriate group of consumers who adopted strong ethical
stances, they focused on subscribers to British Ethical Consumer
magazine. Their results show that self-identity was a significant factor
predicting behavioral intention. (56) Shaw, Shui, and Clarke concluded
that:
While many consumers acting in a rational self-motivated manner may
select coffee on the basis of factors such as price and taste,
those concerned about ethical issues may be guided by a sense of
[...] identification with ethical issues, where concerns such as
providing a fair price for fair trade producers take priority. For
these consumers, their overall intention to purchase fair trade
products has less to do with self-motivated concerns, but rather is
driven by a sense of [...] their identity with the issue. (57)
However, Shaw, Shui and Clarke's study focused only on a group
of ethical consumers who characterized themselves as such. The consumer
research field still needs to address self-identity with ethical issues
and its effect on behaviors and attitudes through the use of more
general population samples. Previous research indicates that
consumers' identification with ethical issues might adjust their
behavioral intention. One can assume that consumers who perceive
themselves as being concerned about several issues, such as
environmental protection, human rights, and animal welfare, will
demonstrate high levels of motivation for ethical consumerism. This
leads to the following hypothesis:
H6: Ethical self-identity will be positively related to motivation
for ethical consumerism.
Attention to Media Content
Some research has shown that individuals' pro-environmental
consumer behaviors are related to their media use, particularly their
news media use. Mass media, particularly news media content, "may
encourage social consciousness in consumer culture by helping to create
more informed individuals." (58) For example, green consumerism is
strongly related with news media use. (59) Lance Holbert, Nojin Kwak,
and Dharvan Shah, all specialists in communication studies, have
examined the relationship between environmental concern, five different
forms of television programming (public affairs, nature documentaries,
situation comedies, progressive dramas, and traditional dramas), and
pro-environmental behavior. They found a distinct difference between
direct effects of factual-versus fictional-based television use with
actual-based television use (including news media) being a significant
positive predictor of pro-environmental behavior. Fictional-based
television use was not a significant predictor of pro-environmental
behavior. Furthermore, news media use was one of the mediators between
environmental attitudes and behaviors "[that] create a strong total
positive effect of the former on the latter." (60) Other studies
have shown that news media content does not merely inform environmental
issues; it also provides insight into nonprofit organizations and
corporate social responsibility of various companies. Consequently, news
media use can be positively related to both pro-environmental behavior
and ethical consumerism. (61) The authors of this study, in an effort to
clarify the relationship between attention to both news and
entertainment media content and motivation for ethical consumerism, test
the following hypotheses:
H7: Attention to news media content will be positively related to
motivation for ethical consumerism.
H8: Attention to entertainment media content will be negatively
related to motivation for ethical consumerism.
Based on the literature review and hypotheses offered above, one
might expect that the conjoined independent variables (i.e.,
post-materialism, materialism, emotional benefits, universal benefits,
self-identity, news media use, and entertainment media use) will
influence motivation for ethical consumerism. This produces the
following research question:
RQ: To what degree do the seven variables (post-materialism,
materialism, emotional benefits, universal benefits, self-identity, news
media attention, and entertainment media attention) predict motivation
for ethical consumerism?
Method
Choice of Countries
Most cross-cultural consumer research offers little justification
for country selection. Countries selected for these studies were
expected to be either similar or dissimilar. (62) Some were chosen
simply because no one had ever studied those countries; others were
selected to add to information already acquired on those countries. (63)
In choosing the countries for this study, the authors were guided by two
factors: the strongly perceived cultural differences between Austria and
South Korea, and their wish to expand the existing body of
cross-cultural consumer research on motivation for ethical consumerism
to cover two countries that have never been compared. Equally important,
Austria and South Korea represent interesting case studies regarding
their history of consumer activism, consumption-related policies, and
recent market trends.
[FIGURE 1 OMITTED]
Austria's concern for ecological issues and responsible
consumption is rooted in the emergence of the environmental movement and
subsequent rise of the Green Party during the 1970s. In 1978, members of
the newly formed party spearheaded the adoption of a referendum that
shut down a recently completed nuclear power plant, which turned the
country away from nuclear energy. Six years later, public protests
stopped the planned construction of a hydroelectric power plant in a
wetlands region. Since then, several organizational and legislative
steps have been taken to promote ethical finance, fair trade, and
responsible consumption. In 1991, for example, the Austrian government
introduced Umweltzeichen, a public eco-label for environmentally
friendly products. (64) Since then, fair trade has become part of
Austria's development policy, resolutions against genetically
modified organisms have been adopted, and a law that promotes
sustainable energy has been implemented. (65) Austrian consumers'
concern for ethical products is further evident in a 1997 referendum in
which 1.2 million citizens voted against the release of genetically
modified organisms into the environment. (66)
South Korea represents a rapidly growing consumer market in Asia,
where public discourse about ethical consumption choices is still in its
infancy. Whereas the South Korean eco-labeling program (Korea Eco-Label)
was established in 1992 under the direction of the Ministry of the
Environment, fair trade was not introduced in that country until a
decade later. Nevertheless, consumer activism in South Korea has a
rather long history, beginning as an anti-colonial social movement that
has evolved into a number of interest groups that target consumers'
interests at both individual and societal levels. (67) In 2008, several
large street protests were triggered by the government's decision
to allow the resumption of U.S. beef imports following a suspension of
such trade due to the outbreak of 'mad cow disease' in the
United States. South Korean consumers complained that the deal
compromised public health standards. (68) Recent government initiatives
have tried to raise South Korean consumers' awareness about ethical
consumerism. The government has announced plans to promote
environment-friendly and cutting-edge technologies, promising a total
investment of 287 trillion won (US$ 220 billion) by 2013. The
Eco-Product Promotion Law enacted in 2004, and revised in 2009, makes
South Korea the first country to mandate that public agencies purchase
only environmentally friendly products. (69) This has produced a
substantial increase in South Korea's environmentally friendly
product market. According to a market trend analysis conducted by Klean
Industries in 2009, the total environmentally friendly product market in
South Korea is estimated at 12 trillion won (US$12 billion). By 2007,
purchases of these products by public agencies had reached 1.3 trillion
won (US$ 1.3 billion), a substantial increase from 250 billion won (US$
250 million) two years earlier. (70)
Sample
The authors of this study conducted surveys in Austria and South
Korea to examine the impact of cultural values on motivation for ethical
consumption. The survey questionnaire, first written in English, was
translated into German for Austrian respondents by one of the authors
whose native language is German, and into Korean for the South Korean
group by the second author, whose native language is Korean. The surveys
were administered in May 2009 to South Korean and Austrian undergraduate
and graduate students residing in Seoul and Vienna, respectively. The
samples were recruited through the use of snowball sampling method. (71)
A total of 421 students answered the survey; 211 from Austria and 210
from South Korea. The use of student samples can be justified based on
the comparative character of this study. Since comparative
cross-cultural research is concerned with comparing attitudes and
behavior in two or more cultural contexts, this type of research clearly
favors between-country comparability. (72) Hence, the samples used here
should ensure that any differences observed are not due to sample
differences. (73) The use of student samples in this study is therefore
appropriate to maximize the comparability between Austria and South
Korea.
Measures
The survey used in this study consisted of thirty-three questions
designed to examine the following variables: (a) demographic information
(i.e., age, gender, country of origin, education level of father,
religion, and family income), (b) cultural values, (c) anticipated
benefits, (d) ethical self-identity, (e) media use, and (f) motivation
for ethical consumerism. Cultural values were operationalized in
accordance with Inglehart's materialism/post-materialism measures.
(74) Based on a WVS conducted in 2006, participants in this survey were
asked to respond to a four-part question: "How important is each of
these goals to you? (a) Maintaining order in the nation; (b) fighting
rising prices; (c) giving people greater input in important government
decisions; and, (d) protecting freedom of speech." In measuring the
responses, the authors used a 5-point scale, assigning scores ranging
from I for 'not at all important' to 5 for 'very
important.'
Anticipated benefits variables included two concepts: emotional
benefits and universal benefits. To measure emotional benefits,
participants in the survey were asked the following questions: (1)
"I feel better about myself if I take some form of action against
firms that violate: (a) the environment, (b) human rights, and (c)
animal rights"; (2) "I feel good if other people perceive me
as a person who is concerned with: (a) the environment, (b) human
rights, and (c) animal rights." To measure universal benefits,
respondents were asked to complete the following statement:
"Society would benefit from the removal of products that violate:
(a) the environment, (b) human rights, and (c) animal rights."
Again, the authors used a 5-point scale to measure responses with a
score of I indicating 'strongly disagree' and 5 'strongly
agree.'
Ethical self-identity was measured based on queries derived from
studies conducted by psychologists Paul Sparks and Richard Shepherd.
(75) Respondents were asked to complete the following statements:
"I think of myself as someone who is concerned with: (a) the
environment, (b) animal welfare, (c) fair trade, (d) human rights, (e)
organic food"; and, "I think of myself as a consumer who: (a)
purchases goods that can demonstrate environmental responsibility, (b)
purchases goods that can demonstrate social responsibility."
Based on a study by journalism scholars Mia Sotirovic and Jack M.
McLeod, two types of attention to media content (news and entertainment)
were measured. (76) A three-part question was used to measure attention
to news media content: "When you are watching or reading the news
and come across the following kinds of stories, how much attention do
you pay to them? (a) International affairs, (b) government and politics,
and (c) sociopolitical issues." The following question was used to
measure attention to entertainment media content: "When you are
watching television and come across the following content, how much
attention do you pay to them? (a) situation comedies, and (b) crime and
drama." Both sets of responses were measured on a 5-point scale,
ranging from a score of 1 for 'little attention' to 5 for
'very close attention.'
Finally, motivation for ethical consumerism was operationalized as
a willingness to either purchase or boycott a product. Respondents were
asked two questions: "How willing are you to purchase products with
ethical features?" and, "How willing are you to boycott
products without ethical features?" Correlations, multiple
regressions, and independent sample t-tests were conducted to answer the
research question and hypotheses posed earlier in this study.
Results
Reliability Analysis
The reliabilities of the scales used in this study
(post-materialism, materialism, emotional benefits, universal benefits,
self-identity, news media use, and entertainment media use) were
evaluated using Cronbach's alpha. (77) The general criteria of
Cronbach's alpha should be greater than .60 and inter-item
correlation should score more than .30. (78) The post-materialism scale
demonstrated adequate internal consistency ([alpha] -.61) and inter-item
correlations (r > .30), as did the materialism scale ([alpha] = .65,
r >.30). Both subscales for anticipated benefits--emotional and
universal benefits--demonstrate good internal consistency, with
Cronbach's alpha scores of .87 and .80, respectively. Inter-item
correlations for emotional benefits scored at .53, universal benefits at
.60. Self-identity showed good internal consistency ([alpha] = .84) and
inter-item correlation (r > .30). The items for attention to news
media content were reliable measures ([alpha] = .66, r > .30), as
were those regarding entertainment media content ([alpha] = .64, r >
.30). The items measuring motivation for ethical consumerism showed
adequate reliability with Cronbach's alpha of 0.60 and inter-item
correlation of .40.
The final sample consisted of 421 respondents, 211 from Austria and
210 from South Korea. The average age of the respondents in the Austrian
sample was 25.7; 25.1 for the South Korean sample. Sixty-three percent
of respondents in the Austrian sample were female as compared to
fifty-two percent in the South Korean sample. In the South Korean
sample, more than forty percent of the respondents' fathers were
college graduates (42.4%) (high school graduates: 36.2%; middle school:
9.5%; graduate school: 9.5%; elementary school: 2.4%). Among respondents
in the Austrian sample, thirty-nine percent of their fathers were
college graduates (high school graduates: 33.6%; middle school: 23.2%;
graduate school: 1.4%; elementary school: 2.7%). In terms of religion,
50.5% of the South Korean sample expressed no religious affiliation
(Christian: 26.2%; Catholic: 10.5%; Buddhist: 10%; Other: 2.9%), whereas
60.7 % of the Austrian sample identified themselves as Catholic (no
religious affiliation: 25.5%; Christian: 9.0%; Buddhist: 0.5%; Other:
3.3%). The family income variable was measured according to eight
different income groups ranging from 'less than 1 million won
(South Korea)/1,000 euro (Austria)' to 'more than 8 million
won (South Korea)/8,000 euro (Austria) per month.' The results in
the South Korean sample were as follows: less than 1 million won: 5.3%;
1 million to less than 4 million: 37.5%; 4 million to less than 6
million: 24.0%; 6 million to less than 8 million: 14.9%; 8 million or
more: 18.3%. The results in the Austrian sample were as follows: less
than 1,000 euro: 13.2%; 1,000 to less than 4,000: 66.4%; 4,000 to less
than 6,000: 14.7%; 6,000 to less than 8,000: 1.4%; 8,000 or more: 4.3%.
In regard to cultural values, independent sample t-tests showed
significant differences between Austrian and South Korean respondents:
Austrian respondents held higher post-materialistic values (M = 4.31, SD
= 1.609; t = -2.8, p <.001) and lower materialistic values (M = 3.72,
SD = 1.726; t = 5.28, p < .001) than did South Korean respondents
(post-materialism: M = 4.12, SD = 1.374; materialism: M = 4.10, SD =
1.260).
Whereas H1 held that post-materialism would be positively related
to motivation for ethical consumerism, H2 expected that materialism
would be negatively related to motivation for ethical consumerism.
Correlation analyses showed a positive relationship between
post-materialism and motivation for ethical consumerism (r = .35, p <
.001). Thus, HI is supported by the findings of this study. Materialism,
on the other hand, did not show a significant correlation with
motivation for ethical consumerism (r = .083, p = not statistically
significant). Consequently, H2 is not supported by the findings of this
study.
H3 proposed that Austrian respondents would be more likely to show
higher motivation for ethical consumerism than South Korean respondents.
T-test results indicate that Austrian respondents showed significantly
higher motivation for ethical consumerism (M = 3.94, SD = 1.519) than
did their South Korean counterparts (M = 3.56, SD = 1.485) (t = -5.2, p
< .001). Thus, H3 is supported by the findings of this study.
H4 and H5 presupposed that emotional and universal benefits would
be positively related to motivation for ethical consumerism. Based on
correlation analyses, both variables showed positive, significant
correlations (emotional benefit: r = .339, p < .001; universal
benefit: r = .324, p < .001). Thus, H4 and H5 are also supported by
the findings of this study.
H6 anticipated a positive relation between ethical self-identity
and motivation for ethical consumerism. Results indicated a significant
correlation between the two variables (r = .53, p < .01). Hence, H6
is supported by the findings of this study.
Whereas H7 expected a positive relationship between attention to
news media content and motivation for ethical consumerism, H8 predicted
a negative relationship between attention to entertainment media content
and motivation for ethical consumerism. While attention to entertainment
media content in this study did not show significant correlation (r =
-.06, p = not statistically significant), attention to news media
content did (r =.302, p < .001). Both hypotheses are supported by the
findings in this study.
Finally, the RQ asked to what degree all seven variables could
predict motivation for ethical consumerism. To answer that query, the
authors conducted multiple regressions. Three of the seven
variables--self-identity (beta = .468, p < .001), post-materialism
(beta = .104, p < .05), and attention to news media content (beta =
.107, p < .05)--were significant predictors of motivation for ethical
consumerism. Overall, the model explained thirty percent of the variance
in motivation for ethical consumerism (Adjusted [R.sup.2] = .300) with a
significant F ratio (< .001) (See Table 1).
The authors of this study also conducted a regression analysis
separately for the Austrian and South Korean samples to determine
whether there were differences between the two cultures. For the
Austrian sample, three variables--self-identity (beta = .576, p <
.001), attention to news media content (beta =. 169, p < .05), and
emotional benefits (beta = -.222, p < .05)--were significant
predictors of motivation for ethical consumerism. Only two
variables--self-identity (beta = .417, p < .001) and post-materialism
(beta = .174, p < .05)--were significant predictors of motivation for
ethical consumerism in the South Korean sample (See Table 2).
Discussion
This study investigated the impact of cultural values
(post-materialism and materialism), anticipated benefits (emotional and
universal), self-identity, and attention to the media content (news and
entertainment) on motivation for ethical consumerism. Its results were
mixed. While the combined predictors explained thirty percent of the
variance in the criterion variable, only three of the seven predictors
showed statistical significance: self-identity, post-materialism, and
news media use best predicted motivation for ethical consumerism.
In terms of cultural values, post-materialism was positively
related to motivation for ethical consumerism. This implies that
individuals who emphasize post-materialistic values are highly motivated
to purchase ethically aligned products or to boycott products that do
not meet certain ethical criteria. This finding confirms that of Stolle,
Hooghe, and Micheletti, who emphasize the importance of
post-modernization and post-materialism in relation to ethical
consumption behavior. (79) Although materialism was expected to be
negatively related to motivation for ethical consumerism, it did not
show such a relationship with the criterion variable. This result
contradicts the findings of Austin, Plouffe, Peters, and Peters, as well
as that of Kozinets, who both find negative correlations between
consumers' level of materialism and boycotting behavior. (80)
Taking into consideration that this study did not simply focus on
boycott but also on 'buycott' motivation, and the fact that
someone who places a high worth on post-materialistic values does not
necessarily place negative values on material goals, (81) the following
assumption can be made: Materialism may be negatively related to boycott
behavior, but it could also have a positive influence on
'buycott' behavior. Due to the lack of theoretical foundation
and empirical research concerning 'buycotting,' no conclusive
statements can be offered here. Further research is needed to shed more
light on this matter.
This study also found that there is a difference in motivation for
ethical consumerism based on culture. Austrian respondents showed
significantly higher levels of motivation for ethical consumerism than
did their South Korean counterparts. Existing literature that addresses
cultural differences in ethics and ethical consumer behavior report
mixed results: Some studies argue that there are no significant cultural
differences, whereas others have found the complete opposite to hold
true. (82) The findings of this study support the latter argument.
Nevertheless, much work remains to be done in studying ethical
consumerism across a larger range of cultures as opposed to focusing on
affluent countries.
Overall, anticipated benefits did not significantly predict
motivation for ethical consumerism. Interestingly, a significant
negative relationship between emotional benefits and motivation was
evident within the Austrian sample. It is possible that anticipation of
personal satisfaction through ethical consumption can be seen as
psychological egoism. (83) Egoism, as a function of egoistic values, has
been shown to have a negative effect on ethical consumption behavior
such as purchasing recycled products, energy efficient cars or organic
food. (84) Future studies should explore egoism, altruism, and
anticipated benefits in greater detail in order to construct a
measurement instrument that clarifies the relationship between
motivation for ethical consumerism and a wider range of emotional
variables.
Self-identity proved to be a significant predictor of motivation
for ethical consumerism. This confirms previous research by Shaw, Shiu,
and Clarke, as well as that of Shaw and Shiu, which found that when an
ethical issue becomes central to a person's self-identity,
consumption choices are adjusted accordingly. (85)
In regard to attention to media content, attention to entertainment
media content did not predict motivation for ethical consumerism.
Attention to news media content, however, was positively related with
ethical consumerism motivation. This implies that individuals attentive
to news media content are concerned about ethical issues in their
consumption choices. As some studies indicate, news media content might
encourage environmental and social consciousness in consumer culture by
helping to create more informed individuals. (86) In other words, when
consumers are attentive to news programs, their knowledge about social
and ethical issues might increase. This may produce high motivation for
ethical consumerism among such individuals.
Study Limitations and Suggestions for Future Research
There are several limitations in this study that must be
acknowledged. First, consumer responses in Austria and South Korea were
derived from student samples. While the choice of using these samples
guaranteed comparability between the sub-samples, future research should
consider the use of a general population sample. Second, since certain
report biases were not controlled for, the results of this study must be
interpreted with caution. The validity of all questionnaire-based
research is threatened by self-report bias, that is, the tendency for a
participant to intentionally report information inaccurately due to the
nature of the information asked for, the sensitivity of that
information, the dispositional characteristics of the individual or the
situational characteristics of the research. (87) This could be a
potentially serious problem for research on ethical consumerism given
the sensitivity of the issues under investigation and the obvious intent
of the researcher to tap into ethical attitudes and behavior. (88)
Respondents may want to edit their private judgment before they report
it to the researcher due to concerns about social desirability and
self-presentation. However, given that most questionnaires were
administered online, the anonymity of the respondents guaranteed in this
study would likely minimize the potential for self-report bias.
Prospective studies employing samples from more countries will help
elucidate cross-cultural differences in ethical consumption behavior.
Much work remains to be done on the topic across a larger range of
cultures (aside from affluent countries), ethical issues, and product
categories.
ENDNOTES
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(85) Shaw, Shiu, and Clarke, "The Contribution of Ethical
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879-94; Shaw and Shiu, "Ethics in Consumer Choice," 1485-98.
(86) Keum, Devanathan, Deshpande, Nelson, and Shah, "The
Citizen-Consumer," 369-91. See also Daniel Krause,
"Environmental Consciousness: An Empirical Study," Environment
and Behavior 25, no. 1 (January 1993): 126-42; Carolyn Strong,
"Features Contributing to the Growth of Ethical Consumerism: A
Preliminary Investigation," Marketing Intelligence & Planning
14, no. 3 (1996):5-13; Kozinets and Handelman, "Ensouling
Consumption," 475-80.
(87) Stewart I. Donaldson and Elisa J. Grant-Vallonem,
"Understanding Self-Report Bias in Organizational Behavior
Research," Journal of Business and Psychology 17, no. 2 (Winter
2002):245-60.
(88) Auger, Devinney, and Louviere, "Measuring the Importance
of Ethical Consumerism," in Controversies in International
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SOOYOUNG CHO is an Assistant Professor in the Department of
Journalism and Communication at Kyung Hee University in Seoul, South
Korea. ANDREAS H.
KRASSER graduated from Kyung Hee University with an MA in
Journalism and Communication. He is currently an Account Planner at DDB
Korea.
Table 1: Summary of Multiple Regression Analysis for Variables
Predicting Motivation for Ethical Consumerism (N = 421)
Variable B SE B Beta
Post-materialism .106 .053 .104 *
Materialism .007 .045 .007
Emotional benefits -.026 .019 -.078
Universal benefits .039 .033 .061
Self-identity .145 .018 .468 **
News media content .073 .031 .107 *
Entertainment media -.008 -.029 -.012
content
N.B. ** p <.001; * p < .05. Adjusted [R.sup.2] = .300,
p <.001.
Table 2. Summary of Multiple Regression Analysis for Variables
Predicting Motivation for Ethical Consumerism in Sub-Samples
(N = 421)
Adj.
Variable B SE Beta [R.sup.2]
Austrian respondents (N = 211) .285
Emotional Benefits -.063 .028 -.222 *
Self-identity .155 .025 .576 **
News media content .103 .039 .169 *
South Korean respondents (N = .313
Post-materialism .187 .073 .174 *
Self-identity .151 .026 .417 *
N.B. ** p <.001; * p <.05.