Effects of information literacy skills on the use of E-library resources among students of the University of Ilorin, Kwara State, Nigeria.
Issa, Abdulwahab Olanrewaju ; Blessing, Amusan ; Daura, Umma Dauda 等
Introduction
The library has long been perceived as a building with walls and
filled with books for reading. Issa (2003) notes that librarianship as a
profession came into existence to preserve and make widely accessible
the records of human experience. The emergence of Information Technology
(IT) has recreated the face of librarianship. IT has permeated evenly
into our daily activities. Okerulu (2003) states that IT has created
limitless opportunities for open access to information. Larnikanra
(2003) describes the history of the Internet which "grew out of the
ARPANET, a computer network developed by the Advanced Research Project
Agency (ARPA) in the 1960s."
The term "e-library" refers to information accessed
through the Internet. Unlike traditional libraries, e-libraries are not
limited by location or time. Libraries have changed with the emergence
and application of IT. They have assumed the role of educators, teaching
users to find, evaluate, and use information both in the library and
over electronic networks. As the use of e-library continues to soar,
users are expected to develop information literacy skills. These skills,
as Julien (2002) observes, will enable users to make efficient and
effective use of information sources.
Information literacy is increasingly important. Academic libraries
have responded by providing instruction in information literacy,
described as "the ability to locate, manage, critically evaluate
and use information for problem solving, research and decision
making" (Orr, Appleton, and Wallin, 2001). In developing countries
like Nigeria however, both IT and the use of the e-library are still at
an embryonic stage. The limits of the tradition library and the
increasing popularity of IT have caused the use of the e-library to grow
rapidly. Although people need no longer go to a building for some kinds
of information, they still need help to locate the information they
want.
Locating information from the e-library requires information
literacy. There are standards which an information literate person must
meet. The primary goal of this study is to determine how the information
literacy skills, especially among students of tertiary institutions,
affect the use of e-library among the University of Ilorin students.
Literature Review
The term "e-library" is used synonymously with
"digital library," "universal library", "future
library," "virtual library," and "library without
walls." It has been defined variously by different scholars and/or
organizations, depending on their perception of the concept. Arms (2005)
defines e-library as "managed collection of information, with
association, services, where the information is stored in digital
formats and accessible over a network." These two definitions
recognize the need for the e-library to function over a network but the
crucial part of the latter is that the information is managed. MacCall,
Cleveland, and Gibson (1999) define e-library as collections of
electronic knowledge resources developed and maintained in order to meet
the totality of information needs for a given user population. Like the
traditional library, the e-library is also targeted towards a particular
group of users in term of its information dissemination.
Acting as a "quality guide," e-libraries "often
follow certain guidelines for the selection of content in order to
maintain a consistent collection of data" (Virtual Library 2007).
They follow procedures to select the materials in their collections, to
organize and make them available to users. Waters (1998) states that,
"digital libraries are organizations that provide the resources,
including the specialized staff, to select, structure, offer
intellectual access to the Internet, distribute, preserve the integrity
of, and ensure the persistence over time of collections of digital works
so that they are readily and economically available for use by a defined
community or set of communities." The Kentuckiana Digital library
(2005) points out the academic significance of the e-library,
recognizing the use of appropriate technology and defining it as
"an organized collection of selected digital resources created to
support scholarship, research and teaching." It states further that
the use of appropriate technological standards by e-libraries will
facilitate permanent access to the digital resources.
At the most basic level and central to the definitions is a
collection of digital resources selected according to certain criteria
and made accessible for retrieval over computer networks.
Types of E-Libraries and Resources
There are different types of e-libraries for the diverse
information needs of the targeted group of users. Some are developed by
groups or organizations, higher education institutions, research
centers, national libraries, as well as public libraries. They include
contents that are born digital and those that have been digitized
(Digital Library, 2007). An e-library generally contains books,
journals, opacs, webliographies (equivalent to a printed bibliography),
letters, maps, dictionaries, encyclopedias, still and moving images,
sound recordings, indexes, conference/seminar proceedings,
theses/dissertations, abstracts and reviews, and handbooks. Traditional
libraries have limited storage space, but e-libraries require very
little physical space, which reduces the cost of maintaining an
e-library.
Information Literacy Skills
Information literacy is rooted in the concepts of library
instruction and bibliographic instruction. It is the ability "to
recognize when information is needed and have the ability to locate,
evaluate, and use effectively the needed information" (American
Library Association Presidential Committee on Information Literacy,
1989). Thus, it is the basis for life-long learning. Julien (2002)
observes that is the ability to make efficient and effective use of
information sources, and that an information literate person today
should possess specific online searching skills, which include the
ability to select appropriate search terminology, construct a logical
search strategy, and evaluate information appropriately.
Also, it entails individuals' ability to know when there is
need for information, how and where to get the information and using
such information effectively to accomplish a specific purpose. Shapiro
and Hughes (1996) made the following major points in their definition.
One, that in its narrowest sense, it includes the practical skills
involved in effective use of IT and print/electronic information
resources. Two, that it is a new liberal art which extends beyond
technical skills and conceived as one's critical reflection on the
nature of information itself, its technical infrastructure and its
social, cultural and even philosophical context and impact. An
information literate individual is expected to possess some qualities as
observed by Association of College and Research Libraries (Information
Literacy Competency Standards, 2006).
These include individual ability to:
* Determine the extent of information needed.
* Access the needed information effectively and efficiently
* Evaluate information and its sources critically
* Incorporate selected information into one's knowledge base
* Use information effectively to accomplish a specific purpose.
* Understand the economic, legal and social issues surrounding the
use of information and access and use information ethically and legally.
Corroborating ACRL's observation, Wikipedia ("Information
Literacy" 2007) states that an information literate person is one
who:
* recognizes that accurate and complete information is the basis
for intelligent decision making.
* recognizes the need for information
* knows how to locate needed information
* formulates questions based on information needs
* identifies potential sources of information
* develops successful search strategies
* accesses sources of information including computer based and
other technologies
* evaluate information no matter what the source
* organizes information for practical application
* integrates new information into an existing body of knowledge
* uses information in critical thinking and problem solving (Doyle,
1992)
* uses information ethically and legally
September (1993) asserts that students need some level of these
skills to make decisions about academic matterss and other aspects of
their daily lives. Julien (2002) identifies the skill domains that are
involved and classifies them as cognitive, affective, and physical,
i.e., thought, attitude, and operation.
Information Literacy Skills and Higher Education
Information literacy instruction can be formal or informal. Formal
instruction can include for-credit courses and both distance and
face-to-face. Informal instruction includes tutorials and online
instruction. To be successful, information literacy depends on
collaboration between classroom faculty, academic administrators,
librarians and other information professionals. Yeboah (1999) describes
how librarians in the University of Botswana collaborated with lecturers
in the Biological Science Department and planned the syllabus,
timetable, and logistics for making courses on information literacy
skills for 3rd and 4th year students.
Problem Statement
Students need information for a variety of activities and the
e-library has vast electronic resources that can meet any of these
purposes. There is a daily explosion of information resources and the
challenge of using these resources effectively and responsibly. In using
the e-library resources, students lack skill in locating and evaluating
information, which impedes its effective use. This research investigates
the lack of information literacy skills and how it affects the effective
use of e-library resources among students of the University of Ilorin,
Ilorin, Kwara State, Nigeria.
Research Questions
* What e-library resources are available at the University of
Ilorin Library?
* How are students' information literacy skills assessed?
* How does the information literacy skills' acquisition affect
the use of e-library resources?
* What information literacy courses are offered to University of
Ilorin students?
* What problems are encountered in teaching information literacy
skills to students?
* What problems does the library encounter in acquiring e-library
resources?
Methodology
This research uses a survey. Its population includes all active
users of the University of Ilorin Library, who are registered
undergraduates and postgraduates, a total of 415 at the time of data
collection. From this number, a total of 72 were sampled, representing
17.35 percent. The convenience sampling technique was adopted for
administering the questionnaire to the students that were present in the
library at the time of data collection. Two library employees were
selected to be part of the sample, to collect other relevant data that
students may not have knowledge of. The study sample from the population
was considered justifiable against the backdrop of the position of Edem
(2005), who refers to Krejcie and Morgan's sampling formula, which
suggests "a sample size of 384 will be sufficient for a population
of 100,000; 370 for 10,000 and 248 for 700". Similarly, Ali and
Denga (1989), while accepting that there is no universal rule for
determining the appropriateness of sample sizes, state that a sample
should be about 15-30 percent of the population.
A questionnaire was the major instrument for data collection,
complemented by the interview for the two library staff. The
questionnaire has three sections: personal data, use of e-library (8
questions), and information literary skills (10 questions). Two research
assistants were used and the data collected were descriptively analyzed using the frequency tables.
Data Presentation and Analysis
Only slightly more than one third of respondents are aware of and
use the e-library facilities.
Table 2 shows that more than half the respondents avoid using the
e-library due to their inability to use e-resources.
Only 25 percent of respondents use the computers for searching
education-related databases. However, a high number are comfortable
seeking information through Internet searching.
A majority of respondents had no previous library instruction.
Most respondents claimed comfort with various information literacy
skills, especially formulating questions based on information needs and
organizing information for practical application.
Three quarters of those surveyed said that the lecturers give
assignments requiring the use of e-library, while more than three-fifths
claimed that they are usually encouraged to see the librarians for
advice and instruction.
Most respondents showed awareness of e-library and information
literacy courses being offered.
Most respondents used the Boolean operators AND and OR, while they
are less familiar with limiters and truncators.
More than 40 percent of respondents read through information to
select main ideas, while another 30 percent compare information from
different sources to determine reliability, accuracy, timeliness or bias
of such information.
Interview with Library staff
The interview conducted with two library staff showed that the
library has electronic resources, including CD-ROMs and databases on
various subjects and disciplines from which students can search and
access information. The library also has limited Internet facilities for
the users, with efforts underway to expand. The library is aware of
information literacy standards for higher education and they are being
implemented. Only librarians are involved in teaching information
literacy skills. In its teaching, the university has problems, including
overcrowding and lack of adequate teaching facilities. Also, most
students do not have prior knowledge of IT, which sometimes makes it
difficult for them to understand that aspect of information literacy
instruction. Information Literacy is taught as a part of GNS 111
(General Studies), a course offered to first-year students.
Findings
The study reveals that the University of Ilorin Library has
provisions for students to use e-library resources. There is a computer
section with Internet connectivity for accessing the resources. Most
students are aware of the e-library resources but do not use them
because they lack the skills. They have not been formally taught the use
of e-library resources. Teaching of information literacy is an embedded course, an aspect of "General Studies" (GNS 111). Only the
librarians are responsible for teaching information literacy contents in
the Institution. Yeboah (1999) and American Library Association (2005)
see the ideal as a collaborative effort between faculty members,
librarians, and academic administrators.
The school has yet to offer information literacy instructions via
the Internet as Bawden, Devon, and Sinclair (2000) suggest. Juxtaposing
this study's outcomes with ACRL standards reveals that students
have not yet met these standards. The university does not have a
specific information literacy standard for its students, and most of
them do not use IT in accessing information as stressed under ACRL
Standard 2.3, 2.5.1, and 2.5.5. However, a majority of the students had
the understanding of evaluating information as contained in Standard 3,
although as mentioned earlier, lack of adequate IT skills prevents them
from using computers in the process.
On turning information accessed to products and/or performance
(Standard 4), a majority of the respondents are already doing this,
especially when writing research reports. Most of them also agree that
IT is relevant to their information products and performance just as
many desired to learn more about e-library and information literacy
skills.
Conclusions
It is concluded that information literacy skills have not taken the
desired firm root among University of Ilorin students. The little that
is presently being taught involves mainly the librarians without the
partnership of the faculty members and the librarians. This problem,
coupled with inadequate teaching aids, affects the students'
acquisitions of the skills. However, the students have acquired a
certain level of information literacy, including technological skills as
well as the investigative and critical thinking.
Recommendations
The University of Ilorin Management should adopt one of the
information literacy competency standards available to be used in the
institution and make such available to each course instructor while the
necessity for achieving the standards should be stressed. To implement
these fully, the university should review its mission and educational
goals to determine how information literacy would improve learning and
enhance effectiveness. It should also embark on faculty and staff
development programmes for the acceptance of the implementation of the
standards. It should stress the need for faculty members to join the
librarians in teaching information literacy skills to the students. The
participation of lecturers in the programme would ensure effectiveness
and smooth implementation.
Various methods should be developed for teaching and assessing the
information literacy skills of the students, which may include:
one-on-one instruction, interactive classes, online tutorials, as well
as building assignments around research situations. Lecturers must also
include the use of the e-library resources and computers as well as the
Internet and online searching skills. Students should be encouraged to
learn more about electronic libraries and information literacy.
The university library should urgently develop its e-library
project by procuring all necessary facilities and also open the planned
Internet cafe for students to access the e-library and make effective
use of its resources.
Students, faculty, and librarians should learn more about
e-libraries and information literacy, by visiting sites such as
www.ala.org, www.acrl.org, www.infolit.org and many more. They can also
search using any of the search engines available for journals or
proceedings that discuss the programmes.
Curricula should be revised at the national level to accommodate
the integration of information literacy and the use of e-library, either
as embedded or standalone courses. This is in recognition of the changes
in technology, especially in managing information.
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Abdulwahab Olanrewaju Issa, PhD
Principal Lecturer
Amusan Blessing
Graduate
Department of Library and Information Science
The Federal Polytechnic
Offa, Kwara State, Nigeria
Umma Dauda Daura
Graduate Assistant
Department of Library and Information Science
Katsina State University
Katsina State, Nigeria
Table 1: Awareness and Use of E-library
Variables Respondents %
Aware and use 25 34.72
Aware but not use 44 61.11
Not aware 3 4.17
Total 72 100
Table 2: Students Experience while Using the E-library
Experience Respondents %
Whenever I use the e-library, I find what I want 5 6.94
I find it difficult to locate the information 2 2.78
I usually find what I want but with frustration 19 26.39
Avoiding e-library because I can't use it 38 52.78
Out of reach, power failure no enough time 2 2.78
N = 72
Table 3: Uses of Computer
Uses Respondents %
E-mail/chart/instant messaging 46 63.89
Word processing/spreadsheets 12 2.78
Interest/www 55 76.39
Searching databases 18 25
Games/Entertainment 32 44.44
N = 72
Table 4: E-library Instruction
1-2 3-4
Variables 0 times times times
Online orientation 58 4 2
E-library instructions as part of a c 55 8 0
One-on-one instruction with librarian 44 19 0
E-library instruction course 58 6 0
Self-guided orientation 40 17 8
N = 72
5-6 7+
Variables times Times
Online orientation 0 0
E-library instructions as part of a c 0 0
One-on-one instruction with librarian 1 0
E-library instruction course 0 0
Self-guided orientation 0 0
N = 72
Table 5: Level of Information Literacy Skills
KEY: VC=Very Comfortable C= Comfortable U=Undecided UN=Uncomfortable
VUC=Very Uncomfortable
Variables VC C U UN VUC
Formulating questions based 53 16 2 1 0
on information needs
Identifying potential sources 23 43 4 2 0
of information
Developing successful 20 45 3 4 0
search strategies
Accessing sources of 5 27 35 5 0
information
Evaluating information 50 20 0 1 0
Organizing information for 8 54 8 2 0
practical application
Integrating new information into 17 49 5 1 0
an existing body of knowledge
Using information in critical 18 51 3 0 0
thinking and problem solving
N = 72
Table 6: Lecturers' Efforts on Developing Students Information
Literacy Skills
Variables Respondents %
Refereeing students to libraries 8 11.11
Encouraging students to see the library 46 63.89
Giving assignments to use e-library 94 75
Taking the class to the library for orientation 12 16.67
None of the above 5 6.94
N = 72
Table 7: E-library and Information literacy courses offered
Causes Respondents %
Use of library 58 80.56
Research methodology 22 30.56
Use of computer 62 86.11
Use of Internet/www 0 0
Communication skills 57 79.17
None 0 0
N=72
Table 8: Search Techniques frequently used
KEY: VF=Very Frequently, F= Frequently, O=Occasionally, NF=Not
Frequently, N=Never
Variables VF F O NF N
Boolean operators 12 42 4 3 11
Boolean operator 3 41 8 8 12
Boolean operator 1 8 13 5 45
Proximity operator 0 2 14 46 10
Limiters 0 3 2 2 55
Truncation (# or $) 0 1 2 1 57
N=72
Table 9: Evaluation of the information located
KEY: VF=Very Frequently, F= Frequently, O=Occasionally,
NF=Not Frequently, N=Never
Variables VF F O NF N
Read text and select 31 36 1 0 4
main ideas
Compare information 21 47 1 0 3
from various sources
Investigate various view 9 15 1 11 36
points of the literature
Using information 6 7 5 15 29
techniques for studying
Identifying verbatim 34 16 3 7 3
information for later
quoting
N=72