The role of mega-sports event interest in sponsorship and ambush marketing attitudes.
MacIntosh, Eric ; Nadeau, John ; Seguin, Benoit 等
The Role of Mega-Sports Event Interest in Sponsorship and Ambush
Marketing Attitudes
The sponsorship of mega-sports events has become a marketing tool
of choice for corporations seeking reach and branding impact both
globally, nationally, and locally within the host city and country.
Megasports events are capable of transmitting "promotional messages
to billions of people via television and other developments in
telecommunications" (Horne & Manzenreiter, 2006, p. 2). In
particular, the Olympic Games, and the global sponsorship program known
as "The Olympic Programme" (TOP), has become a widely regarded
sport marketing initiative.
Since the 1984 Los Angeles Olympics displayed the marketing prowess
of the Olympic brand, multiple large scale international organizations
have desired affiliation. Indeed, research has shown that the TOP
Programme has benefited both the sponsors (Seguin, Lyberger,
O'Reilly, & McCarthy, 2005) and the rights-holder; the
International Olympic Committee (IOC) (Rozin, 2000). The IOC's
2005-2008 (i.e., TOP VI program) brought revenues in excess of US $866
million from nine sponsors (IOC, 2010) and the 2009-2012 (TOP VII
program) is expected to exceed US $1 billion in rights fees from its 11
TOP sponsors. The most recent edition of the IOC's bi-annual Games
took place in Vancouver, British Columbia, Canada. Above the monies
generated by the 2005-2008 quadrennial, the Vancouver Olympic Games
Organizing Committee (VANOC) generated an additional CDN $760 million
(VANOC, 2008) in domestic (national) sponsorship monies. Given the
amount of international exposure and the considerable monetary
investments to become an officially recognized sponsor (e.g.,
non-alcoholic beverage), understanding the consumer's perspectives
on sponsorship activities is critical for sponsors.
The high interest and intense competition from other corporations
wishing to benefit from the global mega-sports event platform has
created some prominent issues for the IOC; namely the need for increased
protection of sponsors from ambush marketing organizations (Seguin &
O'Reilly, 2008). Ambush marketing is known to be "a planned
effort (campaign) by an organization to associate itself indirectly with
an event in order to gain at least some of the recognition and benefits
that are associated with being an official sponsor" (Sandler &
Shani, 1989, p. 11). In essence, this type of marketing tactic is meant
to create confusion in the consumer's mind and hence gain the
benefits of being an Olympic sponsor while weakening the
competition's position (Meenaghan, 1994).
To date, few studies exist publicly on determining consumer
perspectives regarding sponsorship and ambush marketing of mega-sports
events. The research that does exist remains inconclusive. Sandler and
Shani (1993) reported that 68.8% of their respondents indicated Olympic
sponsorship had no impact on their purchase patterns. To the contrary,
Stotlar (1993) reported that 66% of respondents indicated that Olympic
sponsorship favourably affected their purchase habits. Finally, Seguin
et al. (2005) found that 38% of respondents were more likely to consider
support of a sponsor, and 31% were more likely to purchase from an
official sponsor. Hence, the strength of the relationship between
sponsorship attitude and behavior remains rather ambiguous.
The purpose of the research was to examine the impact of consumer
interest in the Olympics as a salient determinant of official and
unofficial sponsorship attitudes. Secondly, it sought to determine the
propensity by which purchase intention is influenced by cognitive and
evaluative/affective dimensions as in the greater marketing literature,
these relationships are thought to be critical to understanding consumer
behavior (e.g., Folkes, 1988; Poon & Prendergast, 2006). In order to
achieve these purposes, a series of demographic, cognitive and affective based questions were posed via a written questionnaire to consumers
during the second week of the 2010 Olympic Winter Games regarding
sponsorship and ambush marketing. This paper adds to the literature on
mega-sports event marketing research (e.g., Kaplanidou & Vogt, 2007)
and contributes to the research on cognitive and affective dimensions of
the sponsorship of mega-sports event paradigm and the contribution these
characteristics have in predicting sponsor-related conation; a key
indicator of sponsorship success. The paper begins with a review of
literature on Olympic sponsorship research and purchasing intentions to
help frame the study. Research on the role of cognition and affective
states in purchasing intention is also noted. Next, the hypotheses for
the research are presented, and the method and data collection are
outlined.
Literature Review
The management of Olympic sponsorship is a complex undertaking
given the various levels of sponsorship rights, which include the TOP
programme (worldwide sponsor exclusivity), the Organizing Committee for
the Olympic Games (OCOG) program, [joint marketing program with the host
country's National Olympic Committee (NOC) and OCOG (for a national
sponsorship program)] and the NOC programmes (each of the 205 NOC's
market their own Olympic marks for exclusive national sponsorship
rights). In addition to these three levels of Olympic sponsorship, there
are also international sport federations, national sport federations,
clubs, events, coaches and athletes that all have sponsorship programs
complicating the Olympic sponsorship archetype. While these are not
officially linked to the Olympic sponsorship program, they are an
integral part of the Olympic system (see Chappelet & Kubler-Mabbott,
2008) and as such, its sponsorship landscape.
The presence of increased 'clutter' in the marketplace
has challenged all sponsoring organizations to communicate their
products and services (Elliot & Speck, 1998; Rotfeld, 2002). This is
certainly the case for the Olympics where clutter has been attributed to
the confusion amongst consumers whom have reported difficulty in
distinguishing between official and unofficial sponsors (Sandler &
Shani, 1989, 1993; Shani & Sandler, 1998; Seguin et al., 2005). The
presence of ambush marketing and the subsequent difficulties consumers
have reported in distinguishing between official and unofficial sponsors
have been postulated to influence consumer's purchase intention
(Seguin et al., 2005, Seguin & O'Reilly, 2008). Concomitantly,
a person's level of interest may also be predictive of conation
(Koo, Quarterman, & Flynn, 2006; Wang, 2008). As a result, sponsor
activation programs (i.e., investment in leveraging the opportunity
beyond the rights fees) have become an essential strategy for sponsors
in their quest to 'claim their space' (i.e. break through the
clutter), to engage consumers with their brands and to have positive
return on their investments (Seguin & O'Reilly, 2008; Walliser,
2003).
Sponsorship effectiveness is often linked to its impact on
consumers' intent to purchase sponsors' products (Chavanat,
Martinent, & Ferrand, 2009; Daneshvary & Schwer, 2000). Although
intent to purchase may not be the perfect indicator of sales (Crompton,
2004), it is generally viewed as a good measure (Walliser, 2003).
Research has shown that sponsorship has positively influenced
consumption, particularly if the association between sponsor and sponsee
is a good fit (Cornwell, Pruitt, & van Ness, 2001; Grier et al.,
2007; Koo, Quarterman, & Flynn, 2006; Mueller, 2007).
Currently, researchers are delving further into the mental impact
and behavioral implications of sponsorship on consumers through
examining cognitive and affective factors which are thought to further
explain conation (e.g., Poon & Prendergast, 2006; Wang, 2008). Wang
(2008) remarked that the availability of information, a person's
motivation and their beliefs lead to various attributions and ultimately
feelings and behaviors. Lacsniak, Decarlo and Ramaswami (2001) found
that what a person attributes to a brand had a significant impact on
their evaluation, and others have noted that behavior can be explained
in part by a person's degree of interest (Lacey, Close, &
Finney, 2010; Zaichkowsky, 1985). Interest in a particular product
category or brand motivates a consumer to pay attention to relevant
information or seek out additional information pertaining to the object
of interest as part of the purchase decision making process (Lacey et
al., 2010). Thus, consumers tend to have a higher degree of familiarity
with a brand of their interest compared to consumers with a low level of
interest. Chavanat et al. (2009) commented that cognitive, affect and
conative dimensions could be analysed further to understand the
hierarchy of effects on the sponsor and consumer behavior relationship.
Conceptual Development of Constructs
This study examined several factors found to be of particular
relevance to sponsorship and ambush marketing attitudes (c.f., Seguin et
al., 2005). Attitudes are generally viewed as containing cognition
(beliefs), affect (emotions) and conation (intentions and actions)
(Fishbein & Ajzen, 1972). Poon and Prendergast (2006) maintained
that cognition and affect influence behavior (i.e., purchase intention).
As purchase intention is also thought to be a consequence of consumer
interest (Chavanat et al., 2009; Lacey et al., 2010; Gwinner &
Eaton, 1999), we also examined this further in the research.
Specifically, respondents were asked to indicate their level of interest
in the Winter and Summer Olympic Games, their beliefs about the fairness
of official and unofficial sponsors as well as their ability to
distinguish between official and unofficial sponsors (i.e., cognitive),
their evaluation of ambush marketing activities (i.e., affective), and
their likelihood of supporting sponsoring organizations through the
purchase of their products or services (i.e., conative).
Hypotheses
H1 = Respondents who have a higher level of interest in the Olympic
Games will have more positive sponsorship attitudes than those with
lower levels of interest in the Games.
H2 = Respondents who have a higher level of interest in the Olympic
Games will have more positive purchase intentions than those with lower
levels of interest in the Games.
Study Context
The 2010 Olympic and Paralympic Winter Games took place in
Vancouver (city sports) and Whistler (mountain sports), British
Columbia, Canada, between February 12th and 28th (Olympic Games) and
March 12th and 21st (Paralympic Games) 2010. The Vancouver Winter
Olympic Games marked the third time that Canada has played host to the
Olympics following Montreal 1976 (Summer) and Calgary 1988 (Winter). The
Vancouver Games were sponsored by nine TOP Sponsors (i.e., Coke, Visa,
McDonalds, Atos Origin, Samsung, Acer, Omega, Panasonic, GE) and six
National Partners (Bell, HBC, RBC, Rona, GM, Petro Canada). Prior to
hosting the Games, the Government of Canada passed Bill C-47, a piece of
legislation known as the Olympic and Paralympic Marks Act (OPMA) which
provided protection to the IOC and the official sponsors over and above
the Trademarks Act which protects the intellectual property in general
in Canada (see Ellis, Scassa, & Seguin, 2011).
Method
This study employed a survey methodology to collect consumer
perspectives on the 2010 Vancouver Olympic Winter Games. In order to
obtain information from a wide demographic pool, a convenience sample
using a mall intercept strategy and quota technique was employed in four
different cities across the country during the second week of the
Vancouver Games. This timing helped ensure a level of standardization
across the various data collection sites.
Research Instrument
The research instrument was based on the Consumer Perception Index
used by O'Reilly et al. (2008) and constructed, in part, from
earlier indexes developed by Sandler and Shani (1998), Lyberger and
McCarthy (2001), and Seguin et al. (2005) to gauge consumer opinions on
advertising, commercialization, sponsorship, ambush marketing and
interest. The first part of the survey asked respondents to indicate
their level of interest (e.g., 1 = no interest at all, 5 = very
interested) in the 2010 Olympic Winter Games and other megasports events
(e.g., Super Bowl, FIFA World Cup). In order to arrive at a general
understanding of the respondents levels of awareness regarding
sponsorship, five questions were asked in a 'yes, no, I do not
know' format (e.g., I am aware of the different levels of
sponsorship associated with the Olympics). Next, respondents were asked
a total of 26 questions regarding their attitudes towards sponsorship
and ambush marketing. These questions utilized a 5-point Likert scale anchored with 1 = strongly disagree to 5 = strongly agree. Questions
asked respondents to indicate (for example) whether they can distinguish
between official and unofficial sponsors; whether they try to purchase
products that are advertised during the Olympics; whether they make the
distinction between companies that sponsor the Olympics and companies
who only advertise during the telecast of the Olympic Games, among other
questions. The instrument also asked respondents to recall and list
three official Olympic Sponsors. Finally, demographic questions were
asked (e.g., gender, age, education, household income) to describe the
sample.
Data Collection Procedure
In order to arrive at similar sample size of respondents and prior
to data being collected, each researcher was tasked with finding a quota
of 150 respondents from their city. To ensure an appropriate power
analyses, it was determined apriori that a minimum of 400 survey
responses would need to be collected for the four-city study. Using a
street/mall intercept technique, people were approached in public spaces
(e.g., shopping plaza) and asked if they would be willing to participate
in a survey regarding their perspectives on sponsorship and ambush
marketing of the Games. Data was collected during the second week of the
Games inclusively in the provinces of Alberta and Ontario. The sample
consisted of respondents from a small city (approximate population: 70,
000), medium sized city (approximate population: 150, 000), and two
larger cities (average approximate population: 1,000,000).
Results
In total, 619 surveys were completed. Gender was balanced in
comparison to the larger Canadian population. The majority (78.5%) of
respondents had at least some university or college education. The
respondents' age ranged from 18 to 77 with a mean of 31 years of
age. Average household income was in the $60,00069,999 category. In
total, 153 surveys were collected from the small city, 153 were
collected from the medium sized city, and 135 respondents were from the
first large city and 178 from the second large city. Overall, the level
of interest for the Winter Olympic Games was high (M = 4.19, SD = 1.01),
when compared with other mega-sport events such as the Summer Olympic
Games (M = 3.74, SD = 1.11), the Stanley Cup (M = 3.5, SD = 1.39), the
NFL Super Bowl (M = 3.25, SD = 1.57), the World Cup of Soccer (M = 2.77,
SD = 1.51), and the X Games (M = 1.99, SD = 1.16).
Survey Constructs
A principal component analysis was conducted to identify the
underlying themes in the data. Table 1 presents the results of this
exploratory analysis, which employed a Varimax rotation and found six
dimensions of responses with Eigen values in excess of 1. The loadings
for many of the items with their dimensions are relatively high. Where
the loadings are not very high, the items are placed with the dimensions
indicating their strongest fit.
The results of the consumers' perspectives on sponsorship and
ambush marketing at the item and construct level and on the basis of
higher and lower levels of interest are presented in Table 2. The level
of interest that a consumer has with the Olympic Games was assessed
based on a summary variable of two items; level of interest with the
Winter Games ([bar.X] = 4.10) and level of interest with the Summer
Games ([bar.X] = 3.83). Those with a higher level of interest were
identified as those with a rating in the approximate top third (n = 244)
while those with a lower level of interest had a rating in the bottom
third (n = 305). The higher and lower level of interest group was based
on the frequency of incidence at the cut-off values. This method allowed
for the testing of those with a higher versus lower level of interest
while filtering out the moderate range of responses.
Respondents with higher levels of interest in the Olympic Games
were found to hold more critical attitudes about ambush marketing
tactics overall than those with lower levels of interest (Eigen value =
1.80). In particular, the largest gaps between the two groups
demonstrated that those with high levels of interest are more likely to
support sponsors which help athletes (Higher Interest [bar.X] = 4.23;
Lower Interest [bar.X] = 3.59; F = 61.76; p < .01), to view the
IOC's clean venue policy as enhancing viewing enjoyment (Higher
Interest [bar.X] = 4.00; Lower Interest [bar.X] = 3.65; F = 18.13; p
< .01) and to support sponsors if they can be identified as official
sponsors (Higher Interest [bar.X] = 3.67; Lower Interest [bar.X] = 3.33;
F = 13.80; p < .01).
For the Leadership dimension (Eigen value = 1.49), those with more
interest in the Olympic Games were more likely to view official sponsors
as industry (Higher Interest [bar.X] = 3.53; Lower Interest [bar.X] =
3.20; F = 12.18; p < .01) or market (Higher Interest [bar.X] = 3.50;
Lower Interest [bar.X] = 3.18; F = 13.01; p < .01) leaders. On the
distinguish dimension (Eigen value = 1.27), three of the four items were
significantly different, reflecting the notion that those with more
interest in the Games can distinguish between official and unofficial
sponsors better than those with lower interest in the Games. From the
commerce dimension (Eigen value = 1.08), the converse relationship
between higher and lower levels of Olympic interest appears to hold. In
this case, those with lower levels of interest responded with higher
mean scores for over-commercialization (Higher Interest [bar.X] = 2.74;
Lower Interest [bar.X] = 3.06; F = 10.64; p < .01) and excessive
sponsorship (Higher Interest [bar.X] = 2.21; Lower Interest [bar.X] =
2.67; F = 24.37; p < .01) than those with higher levels of interest.
The largest Eigen value (6.05) in the Factor Analysis was
associated with the purchase intention dimension. There were six items
contained in the factor and all six items supported the notion that
those with more interest in the Olympic Games were more likely to
purchase products from sponsors. This is most obvious with the largest
gaps explicitly showing that those with higher interest will support
(Higher Interest [bar.X] = 3.43; Lower Interest [bar.X] = 2.89; F =
26.17; p < .01) or buy products (Higher Interest [bar.X] = 2.99;
Lower Interest [bar.X] = 2.45; F = 26.42; p < .01) from official
sponsors.
Structural Equation Model
To understand the influences on purchase intentions in a
sponsorship and ambush marketing context further, Structural Equation
Modeling (SEM) was employed using LISREL 8.80. Prior to testing
different patterns of relationships with SEM, the individual measurement
models for each construct were evaluated. Building on the exploratory
factor analysis, one construct was modified so its representation in the
model was reflective of attitudinal theory rather than being solely
based on the empirical results of the exploratory technique. Notably,
the Ambush Evaluation construct contained three items (i.e., Q25, Q35,
Q37) that were more conative in nature than affective. Therefore, these
items were taken out of the construct and tested in the Intention
construct through an assessment of the Cronbach Alpha and the
incremental deletion statistic. These items passed this test but were
later dropped from the construct as part of the measurement model
testing process. Indeed, several items for constructs were dropped from
further analysis due to poor loadings (i.e., less than .70) for the
items. The fit statistics improved on the measurement models for the
constructs after these changes were undertaken. The resulting model
represents a good fit with the data (see Table 3) and achieved better
fit statistics compared to competing models. For instance, an
alternative model where the Interest in Olympics construct was modeled
as linking solely through the belief constructs (i.e., Fairness and
Distinguish) resulted in weaker fit statistics indicating that the
presented model offers a better representation of the data and remains
consistent with the theory base. In addition, testing of discrete models
for each grouping of high interest and low interest resulted in models
that did not converge likely due to the small sample size for each
group.
The subsequent re-examination of the pattern of relationships was
based on the premise that behaviors are derived from evaluations and
their preceding beliefs. Of the seven paths, six were significant,
thereby illustrating the role of event interest in the purchase decision
of sponsors when ambush attitudes are considered. The model achieved
reasonable fit statistics for absolute and incremental indices. For
instance, absolute fit statistics, such as the Goodness-of-Fit statistic
is above the 0.9 threshold and the root mean square error of
approximation statistic is below the upper boundary of 0.1 indicating
acceptable fit (Kline, 2005; Rigdon 1998). While absolute fit statistics
provide a measure of model assessment, it is also worthwhile to examine
those statistics that account for model complexity and sample size. From
this perspective, the incremental fit measures provide additional
support for the model as a good fit for the data. Specifically, the
non-normed fit index (NNFI) provides an assessment of fit that accounts
for model complexity and the model achieves an NNFI higher than the
recommended 0.9 threshold (Hoyle & Panter, 1995). In addition, the
comparative fit index (CFI) is less influenced by sample size and
provides evidence of good model fit with a value in excess of the .90
threshold. While improved fit statistics could be achieved by presenting
an even simpler model, the accepted model provides the broadest
explanation of the ambushing phenomenon on purchase intentions based on
the existing data and theoretical foundations.
The model demonstrates that the level of interest in the Olympic
Games is a key determinant to ambush attitudes. The significant and
positive paths between the level of interest in the Olympics and the
belief constructs (fairness and distinguish) show that interest can be
influential at the cognitive phase of ambush attitudes. While the
distinguish beliefs were not found to be related to ambush evaluations
(path coeff. = -.09; t = -0.41), fairness beliefs were found to be
related negatively to ambush evaluations (path coeff. = -.94; t = 9.84).
Therefore, interest in the Olympic Games has both indirect and direct
negative paths to ambush attitudes. The model presents evidence of
direct and indirect positive paths to purchase intention. Results also
reveal that respondents' interest in the Olympic Games is directly
related to purchase intentions (path coeff. = .68; t = 8.11) and
indirectly through ambush evaluations (path coeff. = .24; t = 3.40).
[FIGURE 1 OMITTED]
Discussion
This study contributes to the growing literature on Olympic
sponsorship and to the extant literature in sport marketing regarding
the role of consumer attitudes in behavior. The study provides support
for previous research indicating that official sponsorship is important
to the purchase decision (Seguin et al., 2005; IOC, 2010; Stotlar,
1993). Further, the study demonstrated that the level of interest in the
Olympic Games plays a salient role in the willingness to support
official sponsors. These findings have considerable practical and
research-based implications for mega-sports events.
While previous research examined attitudes of consumers on various
issues related to the sponsorship of the Olympic Games (e.g., Sandler
& Shani, 1989; Seguin et al., 2005), the factors that may impact
purchase intentions have not been examined in detail. In this study, the
role of mega-sports event interest was found to significantly influence
what consumers think and feel, and how they behave. Specifically, the
level of interest in the Olympic Games helps explain differences in
respondent attitudes toward sponsorship and ambushing tactics. Although
many of these differences are small, it is worth noting the low interest
respondents thought that the Olympics were over-commercialized and had
excessive sponsorship to a greater degree than those within the high
interest group. This seemingly benign result, suggests that the IOC may
have made the right decision in the promotion of the clean venue policy;
a strategy meant to thwart such perspectives. In future years, it is
possible that such strategies may sway public opinion further and thus
future and ongoing research is warranted in that regard. In practical
terms, this suggests that organizations considering sponsorship of the
Olympic Games to achieve brand or awareness objectives would require
additional investments in creative and subtle activation programs in the
public domain (i.e., athletes, coaches, NSOs, others) over multiple
communication platforms in order to promote their association to the
Olympic Games and drive purchase intention outcomes.
Overall, the presented model demonstrates that the level of
interest had a significant relationship with purchase intention. Indeed,
the direct relationship between the level of interest in the Olympics
and purchase intention is evidence that sponsorship of the Games can
benefit both TOP and National partners. In addition, the model provides
evidence of the indirect importance of event interest through fairness
and ambush evaluation and hence, further demonstrates the important role
of cognition influencing a person's affective state. Moreover, the
model demonstrates that level of interest acts as a moderating factor
through ambush evaluation on purchase intention. Thus, level of interest
influences a person's overall evaluation of ambush tactics and
purchase intention to a significant degree which was shown to predict
conation.
The results of this study bolster the assertion that consumers are
more willing to support sponsors when they can clearly show that their
involvement helps athletes attend the Games (c.f., Seguin et al., 2005).
Although both high and low interest groups felt they would be more
willing to support sponsors knowing that athletes benefited in some way,
there was a strong and significant difference in that the high interest
group was much more in favor of this type of activity. Thus, the
integration of athletes into marketing campaigns may be the most
proficient way to appeal to consumers. This has important practical
considerations given that both sponsors and non-sponsors are looking for
ways to connect with athletes. It is suggested that sponsors
strategically integrate their Olympic sponsorship with other sponsorship
programs aimed at supporting athletes. In the context of this research
study, the program 'Own the Podium' (a CND $117-million
initiative created specifically for the Canadian Olympic Team
participating in the 2010 Winter Olympic Games), may have created a
legitimate platform for sponsors to not only show their direct support
to athletes but also to a broader national strategy aimed at being the
number one country in terms of medals won at the Olympic Games. The
impact of such programs on consumers and purchase intention requires
further study. Interestingly, integrating athletes into marketing
campaigns seems to be an effective strategy for potential ambushers as
well given the many opportunities to sponsor National Teams (through
National Sport Organizations) and individual athletes. Given the results
presented earlier, it becomes essential for Organizing Committees to
develop programs (sponsor recognition, PR) that will help the high
interest consumers distinguish between the official sponsors and
ambusher.
The results of this study provide a number of interesting
recommendations for managers of mega-sports events. First, the
relationship between interest and fairness suggests that event managers
continue their public relations efforts in informing consumers about
their affiliations and associations (i.e., activation and leverage).
High interest consumers perceived ambush more negatively than low
interest consumers, and thus managers need to make people aware from a
public relations standpoint if ambush is a problem. Second, activation
strategies appear critical given that the high interest consumer was
more likely to purchase official sponsor products as others have also
reported. Hence, as suggested above, the use of athletes in this regard
may strengthen sponsorship success. As well, purchase decisions may be
more strongly linked to sponsorship than advertising connoting the
importance of leveraging strategies.
Limitations and Future Research
It is important to note that data was collected in only two
provinces within Canada and thus, is likely not representative of the
country as a whole. Further, data was collected during the most
successful week of the Games for Canada based on medal count and thus,
mood was high. Therefore, future research, should ideally look at a
greater number of regions within a country where differences in impact
by city type (small, medium, large), by proximity to the Games location,
and by other demographic factors could be further explored. Further, a
broader consideration to the interest variable in Olympics can include
consumer behavior responses to encapsulate engagement with the Games
(e.g., TV viewing, Internet searching etc.), both during the Games and
in a period when Games are not taking place. There is a need to build on
this exploration of interest to develop the construct further to help
explain why interest has a strong direct relationship with intentions,
perhaps broadening the construct to involvement (e.g., Zaichkowsky,
1985). Similarly, level of interest may be influenced by temporal
factors since data collection occurred during the Vancouver Games which
limits findings. Consequently, a pre-games, during-games, post-games
research program can help shed greater light on consumer conation and
hence sponsorship success. Further, an assessment of activation
strategies is warranted and their influence on purchase intention. It is
our hope that this study, will help in the growing interest to
understand consumer behavior within a mega-sports event setting.
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Eric MacIntosh, PhD, is an assistant professor in the School of
Human Kinetics at the University of Ottawa. His research interests focus
on sport marketing, organizational culture and theory.
John Nadeau, PhD, is an associate professor of marketing in the
School of Business at Nipissing University. His research interests
include consumer behaviour, the application of images, tourism
marketing, sport marketing, and sport finance. North Bay, Ontario,
Canada
Benoit Seguin, PhD, is an associate professor of sport management
in the School of Human Kinetics at the University of Ottawa. His
research interests include sport sponsorship, consumer behavior,
branding, the Olympic Games, and ambush marketing.
Norm O'Reilly, PhD, is an associate professor in the School of
Human Kinetics at the University of Ottawa. His research interests
include sport marketing and sport finance.
Cheri L. Bradish, PhD, is an associate professor in the Department
of Sport Management at Brock University. Her research interests include
Olympic marketing, corporate social responsibility and sport, sport
marketing and sponsorship, regional sport commissions, and sport
management education.
David Legg, PhD, is an associate professor and the program
coordinator for Sport & Recreation at Mount Royal University. His
research interests include sport management and adapted physical
activity.
Table 1.
Principal Components Analysis Results from Survey
Factor
Dimension and Related Questionnaire Items Loadings
Fairness Beliefs (Eigen value = 2.89)
Q14 Advertising link of non-sponsors to Games .694
Q15 Non-sponsor association with the Games is clever .686
Q24 Commercial activities around the Games are fair .551
Q32 Fair for non-sponsors to associate with Olympics .678
Leadership Beliefs (Eigen value =1.48)
Q21 Companies that sponsor are industry leaders .700
Q29 Official sponsor are market leaders compared to
non-sponsors .795
Distinguish Beliefs (Eigen value =1.27)
Q12 Distinguish between official and non-sponsors .783
Q13 Sponsor did not paid a fee for official status .654
Q22 Distinguish between sponsors and those who advertise .536
Q28 Difficult to distinguish sponsor from non-sponsor
(flipped) .466
Commerce Evaluation (Eigen value =1.07)
Q27 Olympic Games are over commercialized .809
Q31 Olympics losing appeal due to excessive sponsorship .837
Ambush Evaluation (Eigen value =1.80)
Q16 Lower opinion of non-sponsors who associate with Games .408
Q25 Willing to support if helping athletes .451
Q23 IOC Clean venue policy makes viewing more enjoyable .559
Q30 Illegitimate association with the Games is unethical .415
Q34 Non-sponsors should not lead people to believe they .589
sponsor
Q35 Support official sponsor if they could be identified .589
as such
Q36 Annoyed by companies trying to associate .520
Q37 Government should pass laws to protect sponsor rights .487
Purchase Intentions (Eigen value =6.05)
Q17 Less likely to buy from company with illegitimate ties .548
Q18 Support company that is an Olympic sponsor .719
Q19 Purchase is based on Olympic sponsorship and not .761
advertising
Q20 Buy products from Olympic sponsors .797
Q26 Try to purchase products advertised .655
Q33 Official sponsor has no effect on my purchase patterns
(flipped) .615
Table 2.
Comparison of Mean Responses using ANOVA for Interest Level
Construct and Related Questionnaire Items Higher Lower
Interest Interest
n = 244 n = 305
Means Means
Fairness Beliefs (Eigen value = 2.89)
Q24 Commercial activities around the Games 3.11 3.18
are fair
Q15 Non-sponsor association with the Games 3.09 2.95
is clever
Q14 advertising link of non-sponsors to 2.52 2.61
Games
Q32 Fair for non-sponsors to associate with 2.34 2.52
Olympics
Leadership (Eigen value =1.48)
Q21 Companies that sponsor are industry 3.53 3.20
leaders
Q29 Official sponsor are market leaders 3.50 3.18
compared to non-sponsors
Distinguish Beliefs (Eigen value =1.27)
Q13 Sponsor did not paid a fee for official 3.81 3.38
status
Q28 Difficult to distinguish sponsor from 3.48 3.47
non-sponsor (flipped)
Q12 Distinguish between official and 3.28 2.78
non-status
Q22 Distinguish between sponsors and those 2.90 2.71
who advertise
Commerce (Eigen value = 1.07)
Q27 Olympic Games are over commercialized 2.74 3.06
Q31 Olympics losing appeal due to excessive 2.21 2.67
sponsorship
Ambush Evaluation (Eigen value 1.80)
Q25 Willing to support if helping athletes 4.23 3.59
Q23 IOC Clean venue policy makes viewing 4.00 3.65
more enjoyable
Q34 Non-sponsors should not lead people to 3.82 3.63
believe they sponsor
Q35 Support official sponsor if they could 3.67 3.33
be identified as such
Q37 Government should pass laws to protect 3.42 3.09
sponsor rights
Q16 Lower opinion of non-sponsors who 3.38 3.07
associate with Games
Q30 Illegitimate association with the Games 3.37 3.20
is unethical
Q36 Annoyed by companies trying to associate 3.14 2.96
Purchase Intentions (Eigen value 6.05)
Q18 Support company that is an Olympic 3.43 2.89
sponsor
Q17 Less likely to buy from company with 3.09 2.82
illegitimate ties
Q20 Buy products from Olympic sponsors 2.99 2.45
Q19 Purchase is based on Olympic sponsorship 2.65 2.29
and not advertising
Q33 Official sponsor has no effect on my 2.58 2.32
purchase patterns (flipped)
Q26 Try to purchase products advertised 2.54 2.22
Construct and Related Questionnaire Items Diff. F Stat Sig.
Fairness Beliefs (Eigen value = 2.89)
Q24 Commercial activities around the Games .07 .59 .444
are fair
Q15 Non-sponsor association with the Games .14 1.65 .200
is clever
Q14 advertising link of non-sponsors to .09 .71 .400
Games
Q32 Fair for non-sponsors to associate with .18 3.81 .051
Olympics
Leadership (Eigen value =1.48)
Q21 Companies that sponsor are industry .33 12.18 .001 **
leaders
Q29 Official sponsor are market leaders .32 13.09 .000 **
compared to non-sponsors
Distinguish Beliefs (Eigen value =1.27)
Q13 Sponsor did not paid a fee for official .43 19.81 .000 **
status
Q28 Difficult to distinguish sponsor from .01 .01 .952
non-sponsor (flipped)
Q12 Distinguish between official and .50 27.33 .000 **
non-status
Q22 Distinguish between sponsors and those .19 4.28 .039 *
who advertise
Commerce (Eigen value = 1.07)
Q27 Olympic Games are over commercialized .32 10.64 .001 **
Q31 Olympics losing appeal due to excessive .46 24.37 .000 **
sponsorship
Ambush Evaluation (Eigen value 1.80)
Q25 Willing to support if helping athletes .64 61.76 .000 **
Q23 IOC Clean venue policy makes viewing .35 18.13 .000 **
more enjoyable
Q34 Non-sponsors should not lead people to .19 3.98 .046 *
believe they sponsor
Q35 Support official sponsor if they could .34 13.80 .000 **
be identified as such
Q37 Government should pass laws to protect .33 10.53 .001 **
sponsor rights
Q16 Lower opinion of non-sponsors who .31 7.97 .005 **
associate with Games
Q30 Illegitimate association with the Games .17 2.69 .101
is unethical
Q36 Annoyed by companies trying to associate .18 3.25 .072
Purchase Intentions (Eigen value 6.05)
Q18 Support company that is an Olympic .54 26.17 .000 **
sponsor
Q17 Less likely to buy from company with .27 6.49 .011 **
illegitimate ties
Q20 Buy products from Olympic sponsors .54 26.42 .000 **
Q19 Purchase is based on Olympic sponsorship .36 13.30 .000 **
and not advertising
Q33 Official sponsor has no effect on my .26 7.14 .008 **
purchase patterns (flipped)
Q26 Try to purchase products advertised .32 11.56 .001 **
Note: * p < .05, ** p < .01
Table 3.
Structural Equation Model, Path Co-efficient and Results
Path Path Coeff. t-values
Interest in Olympics Fairness Beliefs .19 2.50 *
Interest in Olympics Distinguish Beliefs .43 5.41 *
Interest in Olympics Ambush Evaluation .53 3.05 *
Interest in Olympics Purchase Intentions .68 8.11 *
Fairness Beliefs Ambush Evaluation -.94 -9.84 *
Distinguish Beliefs Ambush Evaluation -.09 -0.41
Ambush Evaluation Purchase Intentions .24 3.40 *
Note: Overall model and fit indices were, p-value = .000, CFI =
0.94, GFI =.94, NNFI = .92, RMSEA = .075
* denotes a significant path