Internationalizing business curricula: introducing the study of Canada into international business programs.
Parker, Richard D. ; Heriot, Kirk C.
INTRODUCTION
Since the inception of NAFTA, trade between the U.S. and its
southern and northern trading partners has grown immensely. Much of the
debate about NAFTA has focused on Mexico and the phenomenal growth of
its trade with the U.S. Lost somewhere among the debates on American
jobs lost to Mexico, illegal Mexican immigrants, trade deficits, plant
closings and machiladora plants on the border of Mexico and the U.S., is
the fact that Canada remains the largest single trading partner of the
U.S. In fact, the Canadian government reports growth in bilateral trade
between Canada and the U.S of almost six percent over the last 10 years
(Government of Canada, 2007). Ironically, in spite of its importance to
the American economy, very few studies have addressed Canada as a
relevant topic in undergraduate or graduate business programs.
Using the extant literature on internationalizing the business
curriculum, this paper uses a number of sources of research data to
argue for the introduction of the study of Canada into the business
curricula of American business schools and colleges. Attention is given
to specific reasons the study of Canada, called Canadian Studies, should
be included in business curricula. This research suggests a variety of
options for incorporating Canadian Studies into business programs. The
study concludes with a brief discussion of the option that would require
the highest level of commitment, sending students to Canada to learn
about Canada. The Laval University Summer Business School is used as an
example of an effective way to immerse American students in Canadian
Studies, an option that is far more affordable and practical than trips
to Spain, Japan, or Brazil.
In this study, we (1) briefly review the extant literature on
internationalization of American business education, (b) discuss the
significance of Canada as a topic of study in international business,
(c) discuss four ways American schools and colleges of business can
incorporate the study of Canada into their business programs, and (d)
offer our concluding comments on this important topic.
LITERATURE REVIEW
In the following section, we briefly discuss the extant literature
on internationalizing American business education. After perusing the
literature it becomes quite clear that a very large number of studies
have been conducted that examine "various aspects of business
school internationalization" (Kwok, Arpan, & Folks, 1994, p.
606). These studies have ranged in both their depth and breadth of
coverage in subjects such as, but not limited to, characteristics of
international education (Trevino and Melton, 2002), ways both AACSB and
non-AACSB schools and colleges have tried to internationalize their
curriculums, and student motives for study abroad (Albers-Miller,
Sigerstad, and Straughan, 1999).
We generally tell our undergraduate students in business in the
United States that we live in a global economy. In our efforts to
support this assertion, we often times point out interesting facts, such
as Japanese firms manufacturing automobiles in the United States, the
sale of American products overseas, and the reliance of Americans and
American businesses on foreign oil, to name a few. The war stories we
tell our students are simply one example of attempts to internationalize
the business curriculum. In fact, the emphasis on international business
among business programs in the U.S. has been due to not only the real
increase in international trade among nations in the world, but also in
response to the accreditation standards adopted by
AACSB International (AACSB website, 2006).
AACSB has two standards listed under the heading 'Assurance of
Learning Standards.' The first standard indicates that an
undergraduate degree program will include "learning experiences in
such general knowledge and skills areas as:.... multicultural and
diversity understanding ..." (AACSB International, 2006, p. 18 of
80). The second standard indicates that the curriculum will
"include learning experiences such as management-specific knowledge
and skills areas such as: ... Domestic and global environments of
organizations...." (AACSB International, 2006, p. 19 of 80). The
supporting material for Eligibility Criteria D also notes the following:
"... At a minimum, the school must show that within this
context its business programs include diverse viewpoints among
participants and prepare graduates for careers in the global
context."
This material goes on to say:
"... Every graduate should be prepared to pursue a business or
management career in a global context. That is, students should be
exposed to cultural practices different from their own."
These 'international' AACSB standards have been modified
at least twice since 1990. However, the expectation that global issues
would be a part of the business curriculum has been part of the
standards throughout that time period. Thus, business educators at AACSB
schools have faced this challenge for the better part of two decades.
The simple conclusion that anyone may draw from a review of the
contemporary literature is that American business schools and colleges
have a responsibility to continue to find ways to expand our
students' understanding of international business. Yet, this rather
obvious statement hides a rather ironic truth which is inconsistent with
another AACSB standard that is seldom discussed in the literature on
management or business education. This standard is the requirement by
AACSB International that all accredited programs continuously improve
their programs through assessment and modifications of the processes. In
effect, we wonder how attempts to continuously improve our knowledge of
global issues has not led to an increased emphasis on the unique
relationship between the U.S. and Canada. Simply put, why isn't
Canada more explicitly incorporated into the curriculum of American
business programs?"
RESEARCH DESIGN
Several sources of both primary and secondary data are used in this
study. First, we evaluated existing secondary statistics about Canada.
Two critical documents available from the Government of Canada are
valuable starting points for business academics seeking to incorporate
Canadian Studies into their curricula. Canada's International
Policy Statement: Commerce and the Canada-United States Trade and
Security Partnership Map are available from the embassy and most
Canadian consulates around the country. The Trade and Security
Partnership Map, is actually a map of the United States with relevant
information about Canadian trade for each state. Canada's
International Policy Statement: Commerce provides information about
Canada's interest in international trade. We complemented this
information with the Canada-United States Trade and Security Partnership
Map. A good overview of the Canada-United States trade relationship is
also found in the International Policy Statement on Commerce.
Second, we discuss how Canada is treated in textbooks used to teach
International Business. We assess the depth and breadth of discussion
about Canada in five textbooks. Each book was closely scrutinized by
evaluating each chapter using "Canada" and "NAFTA"
as search terms using an electronic search of the instructor's
manual via the publisher's website. The fourth book and fifth book
were evaluated by reviewing the Table of Contents, References, Subject
Index, and text in several chapters.
Third, we evaluate the acumen of American business students about
Canada. The same quiz was administered to students at two southeastern
universities. Both colleges of business are accredited by AACSB
International. The students were asked to try their best. In exchange
for their participation, the student at each school with the highest
score was given a chance to win a twenty-dollar gift certificate to
Barnes and Noble. The scores on the Canada Quiz were evaluated using
simple descriptive statistics to evaluate each class at each school.
Fourth, we supplement our initial literature review with an
additional examination of the contemporary literature to evaluate how
Canadian Studies can be incorporated into business programs in the U.S.
Our initial process involved the use of a World Wide Web-based virtual
library. Participating institutions may access over 100 databases, such
as ProQuest and Business Source Premier, indexing thousands of
periodicals and scholarly journals. Over 2000 journal titles are
provided in full-text. Other resources include encyclopedias, business
directories, and government publications. We used a variety of search
terms such as, but not limited to, "Canada", "Canadian
Studies", "Business Education", "Study Abroad",
and "International Business", as well as combinations of two
or more search terms to identify the relevant literature. This
information was important toward understanding the various ways that
Canada and Canadian Studies could be added to the international business
programs at colleges and schools of business.
Lastly, we use qualitative analysis (Yin, 1994) to describe the
Laval University Summer Business School. The Summer Business School
exemplifies a hands-on (Tyagi, 2001) approach to international business.
Other hands-on techniques include internships overseas or in the home
country with a foreign company. One of the authors has participated in
the Laval program as a faculty lecturer for the past three summers. This
author is conversant in French and has traveled extensively throughout
French Canada. He will return to Laval University for the fourth Summer
Business School in 2008.
RESULTS
The results of our analysis are discussed in the following
subsections. We start with a summary of Canada and conclude with a
discussion of study abroad options exemplified by The Laval University
Summer Business School.
Descriptive Statistics about Canada
Why should U.S. business schools incorporate Canadian Studies into
their curricula? The answer is simple: commerce. Canada and the United
States share the largest bilateral trade relationship on the planet. At
the time of this writing almost US$2 billion in daily trade crosses the
US-Canada border. And the numbers continue to increase. In most states
people, particularly those in business schools, fail to recognize that
Canada is the nation's largest trading partner. Many think first of
Mexico or China, yet Canada plays a key role in the heart of U.S.
economic affairs.
In 2003, trade between Canada and the United States totaled more
than US$441 billion. Over five million U.S. jobs are supported by trade
with Canada. Canada is the leading source of foreign energy imports to
the United States, including crude oil! Canada has the second largest
proven petroleum reserves on earth. Vancouver is becoming the Hollywood
of the North, with highly rated shows choosing the western Canadian
metropolis over many "choice" U.S. locations in large part
because of lower production costs, talented actors, variable outdoor
settings and first-rate studio technology. The entertainment dimension
is particularly important given that the BBC's nation profile
website on the USA (http://news.bbc.co.uk/2/hi/americas/country_profiles/1217752.stm) lists as the three most important things about the USA as
its economic power, its military might and its production of most of the
world's movies and television shows.
Trade Statistics
As mentioned previously Canada's International Policy
Statement: Commerce and the Canada-United States Trade and Security
Partnership Map, available from the embassy and most Canadian consulates
around the U.S., are valuable starting points for business academics
seeking to incorporate Canadian Studies into their curricula. These
documents reach beyond information regarding the Canadian view of trade
with the United States, but also include Canadian interests in trade
with the European Union, China, Mexico and other nations of importance
to Ottawa. Additionally the Policy Statement provides an overview of
current trade-related political issues such as the softwood lumber
dispute as well as government policies on business assistance.
The incorporation of information from this material to courses
should be an easy matter. Educators in different states can draw
information from the Canada-United States Trade and Security Partnership
Map and tailor the data to their states or regions. For example a
business professor in Tennessee can find that in 2003 trade with Canada
supported 108,000 jobs in the state, ranking 15th nationally. Total
trade between Canada and Tennessee for the time period was $8.4 billion,
with $3.6 billion of goods and services exported to Canada and $4.8
billion of goods and services imported from Canada. The exports to
Canada ranked 13th in the United States and the imports from Canada
ranked 12th in the United States. Furthermore the top Canadian import to
Tennessee was $2.1 billion of natural gas and the leading export to
Canada from Tennessee was $691 million in automobile parts.
The Canada-United States Trade and Security Partnership Map further
breaks down the trade relationship between states and specific
provinces. Say the hypothetical business professor in the above example
wanted to know the total trade between Tennessee and Alberta; the map
provides additional information. In 2003 Tennessee exported $132 million
of goods and services to Alberta, ranked 12th in the USA and imported
$151 million of goods and services, ranked 23rd in the nation. Many
people would not guess that the leading importer of goods and services
from Alberta was Ohio at $1.58 billion, but given the oil industry some
may guess that Texas was the leading exporter of goods to Alberta at
$1.2 billion.
The Canada-United States Trade and Security Partnership Map tailors
the data to states or regions. A good overview of the Canada-United
States trade relationship is found in the International Policy Statement
on Commerce. Business professors can find references to statistical
information on the nature of "the largest trading relationship in
history" (Canada's International Policy Statement: Commerce,
p.2). Most business professors are unaware that "Canada and the
United States exchange some $1.8 billion in goods and services every day
of the year--well over $1 million a minute; a truck crosses the border
every two seconds; on average about 300,000 people cross the border each
day; the U.S. is the largest source of direct foreign investment for
Canada, responsible for over 65% of total FDI in Canada; the U.S. is the
principle destination of Canadian direct investment abroad, accounting
for over 43% of the total; the [Canadian] Government assists more than
16,000 companies annually in the U.S. marketplace, the vast majority of
them small and medium-sized firms" (Canada's International
Policy Statement: Commerce, p.2).
Textbooks
In an effort to assess the depth and breadth of discussion about
Canada in textbooks, five International Business textbooks were
identified and evaluated for content. The index and each chapter were
evaluated using "Canada" and "NAFTA" as search
terms. Table 1 summarizes the results of this analysis. Essentially,
Canada is only briefly mentioned in any of the textbooks as part of
discussions about NAFTA or cultural dimensions. Only one textbook
mentions the level of trade that exists between the U.S. and Canada.
The obvious concern after reviewing each of these textbooks is that
Canada, our largest trading partner, is not discussed to any extent. It
certainly begs the question, "How can American business students
learn international business when they do not learn much about our
largest trading partner?"
Canada Quiz
The results of the Canada quiz confirmed that American business
students in the samples from the two universities that participated in
this study have very little knowledge about Canada. One hundred fifty
three students in five sections of business courses at two universities
took the twenty-five question quiz. A sample of the quiz is shown in
Appendix A.
The average score on the quiz was 47.87%. These results are not
surprising, but they are clearly disappointing when one considers that
Canada is our largest trading partner and is our immediate cross border
neighbor with which we largely share a common language.
Supplemental Literature Review
We conducted a search about Canada using ABI/INFORM, a fairly
complete business and economics database available through ProQuest and
Business Source Premier, another fairly complete business and economics
database available through EBSCO Host. Very few articles were available
about Canada as a topic of interest when combined with other search
terms such as "business education." In fact, the extant
literature was largely devoid of research about Canada as an
international business topic, except when a Canadian researcher or
Canadian sample was specifically part of the study.
Study Abroad
Tyagi (2001) says that study abroad and internships are a way for
schools to internationalize the curriculum. One of the authors has
participated as a facilitator in a study abroad program since 2005 at
Quebec's Laval University, Canada's oldest institution of
higher learning. Laval University hosts its offering of a Summer
Business School through the auspices its Faculty of Administrative
Sciences. This three-week study intensive program was designed to
familiarize business students with Canadian business practices within a
North American framework. The Summer Business School was designed to be
an international program attracting students from the United States
primarily, but business students of other nationalities are becoming
familiar with the program.
In 2005, eleven students from three nations, Canada, the United
States and the People's Republic of China, received certificates
upon completion of the program. The students received classroom
instruction in all areas of business relevant to North American commerce
during each weekday morning, followed by afternoon field trips to
business, government and cultural sites of interest.
The goals of the program were to promote a greater understanding of
the role Canada plays in North American commerce, to enhance the
business education of students enrolled in the program and allow
students to build relationships that will provide the foundation for
future business dealings on both sides of the border. The model offered
by the Laval University Summer Business School is useful in providing
the foundation for better understanding and incorporation of Canada in
business curricula. The Summer Business School was again offered in the
summers of2006 and 2007. Unfortunately participation by American college
students continued to be minimal in both years, which offers possible
anecdotal evidence of the low interest Americans may have in Canada, in
spite of its importance as a trading partner.
It is important to note that Canadian schools are very interested
in exchange programs. The Government of Canada's national website
highlight opportunities for students and instructors to visit Canada in
a variety of ways including study abroad programs. Study abroad programs
are located throughout Canada and almost all of them are within 100
miles of the U.S-Canada border.
Study abroad in Canada has some special advantages. Language is
generally not a barrier as would most likely be experienced by American
students (Walton and Basciano, 2006) seeking to go to Brazil, Japan, or
Germany. Financial barriers are also not as much a factor as reasonable
airfare is available to most Canadian cities and the cost of living and
exchange rate are not overwhelming as one might expect when traveling to
more exotic locales. Albers-Miller, Prenshaw, and Straughan (1999) point
out that cost is a big factor for students making a decision to
participate in a study abroad program. Thus, going to Canada has a
unique advantage over a trip to any other nearby country except Mexico
where language barriers may exist for most American students (Adler,
2002).
RECOMMENDATIONS
Rather than simply making a single suggestion, we suggest that
schools and colleges of business consider multiple approaches to include
Canada in their existing IB programs or to incorporate Canada into
future IB programs or classes. Our multiple method approach is
consistent with the received literature. Many ways exist for students to
learn international business; hence, many ways exist for students to
learn about Canada. Tyagi (2001) argues that the ways to
internationalize a business curriculum "can be broken down into
four major categories" (p. 76). These four ways include
integration, focus, specialization, and hands-on techniques. In the
following paragraphs, we use these four major categories as the basis
for recommending how schools and colleges in the U.S. can incorporate
Canadian Studies into their business programs.
Integration
Given the information from government, media and financial sources
available to business academics regarding Canada-USA trade, questions
arise as to where Canadian Studies fits into a business curriculum. The
most obvious placement is in international business courses. Yet many
colleges and schools of business may not feel that Canada is
"international enough" given it is a border nation of the
United States. This notion is completely off-base as Mexico is very
often included as a focus of international business study. For academics
facing administrative resistance for the inclusion of Canada in pure
international business courses there are alternatives.
Canadian Studies can find justifiable placement in courses beyond
international business foci for subjects such as finance, management,
marketing, economics and accounting. Business law courses will need to
examine the provisions of the North American Free Trade Agreement; this
is a logical placement for Canada. Management courses that are beginning
to address the need for cultural understanding could also accommodate
Canada in examining the differences not only between the U.S. and Canada
but also the differences specific to Quebec. Small business and
entrepreneurship courses could also lend a focus to Canada given
Canadian Government support of the aforementioned 16,000 companies
receiving assistance in the U.S. marketplace. For schools specializing
in agri-business, the free-trade relationship with Canada and the
dispute over softwood lumber are natural topics for discussion and
inclusion within those courses. Finance courses dealing with insurance
and banking systems have an "in" to Canada given that TD
(Toronto Dominion) Waterhouse and RBC (Royal Bank of Canada) Financial
Group are now a major players in US financial markets. Courses in
logistics, transportation and supply chain management need to consider
the Canadian role in US operations given the extensive trade
relationship. Marketing courses could easily incorporate the differences
in the way Canada allows marketing and advertising practices as a basis
for comparison in principles and advanced classes. Retailing, economics
and accounting courses could very well examine the impact that dual
federal and provincial sales taxes have on consumer spending.
If instructors can impart some of the basic historic and political
differences between the United States and Canada, then students will
gain an appreciation that Canada is a different nation and not merely an
extension of the United States. This information can be combined with
instruction on commercial relationships to prepare students to
successfully engage in commercial practices necessary for the continued
prosperity of both nations.
Focus
An additional way to ensure students learn more about Canada is to
simply incorporate Canadian Studies into the core international business
course that many colleges and schools of business are requiring students
to take when completing a major within those academic units. Our
evaluation of five international business textbooks showed that schools
that take that approach currently will not find much information about
Canada in them. Thus, if one agrees that Canada's role in American
business is an important, yet missing topic in international business,
this option may not be fruitful, unless the professor is willing to
supplement the textbook with additional information or assignments. For
professors seeking to incorporate Canada more fully into business
courses we suggest another option in the next section.
Specialization
One option that has become quite popular in the U.S. is to offer a
major or minor in International Business. This option suggests a
substantial increase in the depth and breadth of analysis on culture,
international trade, balance of payments, international market entry,
and international strategies. It shows great promise to the reader who
believes Canada's importance as a trade partner should be increased
in IB curricula. Very simply, this option provides multiple chances to
help students learn about Canada and its important relationship with the
U.S. Specialized courses represent an opportunity to discuss Canada
beyond a core IB course. Examples of courses include, but are not
limited to, Accounting Practices in International Business, Agriculture
and Free Trade, or International Marketing.
Hands On Approach
The hands-on approach is clearly the most extensive way to
incorporate Canada into the IB curriculum. However, as pointed out by
Albers-Miller et al (1999), it represents a unique chance to prepare
students for the global marketplace that is viewed favorably by the
students. Student internships in Canada, internships with Canadian firms
in America, and study abroad all exemplify this approach. We emphasize
study abroad in this discussion based upon the participation of one of
the authors in study abroad programs over a five year timeframe.
DISCUSSION
Canada and its business relationships with the U.S. are simply too
important to be ignored or taken for granted. This paper illuminates the
importance of studying Canada in schools and colleges of business in the
U.S. This is particularly true for American business schools and
colleges. The results of the simple quiz discussed in this study
demonstrate the limited knowledge that business students have about
Canada. Further examination of textbooks used in a typical International
Business course demonstrate that authors spend little time on our
largest trading partner. Many opportunities exist for the inclusion of
Canada in a wide range of business disciplines. The challenge for
advocates of Canadian Studies is to persuade administrators that Canada
should be included in the curricula and to generate enthusiasm for
Canada among faculty members at these institutions. The largest trade
relationship in the world will not stop tomorrow. The sooner students,
professors and administrators of US business schools and colleges
acknowledge the importance and significance of Canada and incorporate
Canada into curricula the sooner our college students will gain an
appreciation of the importance of the Canadian-American relationship.
LIMITATIONS
This study used both primary and secondary data to support the
recommendation that Canadian Studies become a regular part of the
curricula for American business programs. The Canada quiz was conducted
at two AACSB schools and did not evaluate how well students at non-AACSB
schools would know Canada. Thus, the test results that were reported are
clearly not generalizable to other American colleges and universities
from a purely statistical perspective. Nonetheless, the low scores these
students had showed a profoundly poor level of knowledge about Canada,
the largest trading partner of the U.S. Future studies should consider
how much students at other colleges know about Canada.
The evaluation of textbooks was limited to only five books.
However, these books ranged from a book in its sixth edition to a book
in its third edition. More importantly, these books did not appear to be
especially different than other International Business textbooks. In
fact, they had very similar, almost identical, chapter names and
sequences of topics, when compared to other textbooks in International
Business.
CONCLUSIONS
Canada, O Canada. It is the second largest country in the world. It
is the largest trading partner of the U.S. In fact, the U.S. and Canada
share the largest bilateral trading partnership in the world. Yet,
Canada is a stranger to many Americans. We share a common language with
most Canadians. The U.S. and Canada share the longest undefended border
in the world. Yet, American college students are not taught very much
about Canada other than a few comments related to NAFTA. This research
suggests that responsible U.S. business educators, particularly in the
spirit of continuous improvement espoused by AACSB International, should
incorporate Canadian Studies into their curricula. We offer suggestions
for how schools can do so through integration into existing courses,
such as Principles of Management, a focus on a core IB course,
specialization through a major in IB with multiple courses, and/or
hands-on methods such as Study Abroad programs in one of Canada's
90 universities and 150 colleges.
Appendix A: CANADA QUIZ
Objective
To evaluate student understanding of Canada
Materials
Canada Quiz
Procedure
1. Each student was provided a Scantron form and a quiz. They were
instructed to attempt to do their very best on the quiz.
2. The student with the highest score at each university would win
a $20 gift certificate to Barnes and Noble.
3. In the event of a tie, a random drawing would determine the
winner. Sample Questions
Sample questions from the Canada Quiz are shown below due to space
restrictions.
1. In relation to the American population the Canadian population
is approximately
a. one half
b. one third
c. one fifth
d. one tenth
2 In land area, the largest Canadian province is:
a. Alberta
b. Quebec
c. British Columbia
d. Newfoundland
9. Most Canadians live:
a. within 150 miles of the U.S. Canadian border
b. in the province of Ontario
c. in the Prairie provinces
d. the Atlantic provinces
25. What new territory was formed in 1999?
a. Yukon
b. Nunavut
c. Greenland
d. Iqaluit
Source: http://www.k12studycanada.org/files/northern_neighbor/
Activity%2015.pdf
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Table 1: Comparison of Three International Business Textbooks
--The Extent to Which Canada is Discussed
Evaluation Categories
Authors Introduction Culture NAFTA
Griffin & Postay, 2007 X
Daniels, Radebough & Sullivan, 2007 X X
Wild, Wild & Han, 2006 X
Hill, 2007 X
Czinkota, Ronkainen & Moffett, 2005 X X
Evaluation Categories
Authors Trade Market
Theory Choice
Griffin & Postay, 2007
Daniels, Radebough & Sullivan, 2007
Wild, Wild & Han, 2006
Hill, 2007
Czinkota, Ronkainen & Moffett, 2005
An "X" in a cell indicates that Canada is discussed in this
section of the textbook.
Table 2: Results of Canada Quiz for All Groups of Students
Average
Class Instructor Sample Size Score (%) Highest (%) Lowest (%)
AJ--School #1 22 (1) 49.3 64 32
JF1--School #1 35 45.6 80 0
JF2--School #2 30 49.6 80 32
RD--School #2 40 45.1 64 12
JC--School #2 26 51.6 84 0
Totals 153 47.87 84 0
(1) One student's Scantron form was completed
in pen. So, it was discarded from the sample.