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  • 标题:Uma Visão do Desenvolvimento de Estratégias de TI Utilizando a Gestão do Conhecimento
  • 本地全文:下载
  • 作者:Paulo Henrique de Souza Bermejo ; Adriano Olímpio Tonelli ; Andre Luiz Zambalde
  • 期刊名称:Revista de Ciências da Administração : RCA
  • 印刷版ISSN:1516-3865
  • 电子版ISSN:2175-8077
  • 出版年度:2014
  • 页码:139-155
  • 语种:English
  • 出版社:Universidade Federal de Santa Catarina
  • 摘要:http://dx.doi.org/10.5007/2175-8077.2014v16n40p139 The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies.
  • 关键词:Information Technology;Knowledge Management;Strategic Alignment;Knowledge Creation;Tecnologia da Informação;Gestão do Conhecimento;Criação do conhecimento;Alinhamento estratégico.
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