Institutional analysis of strategic choice of micro, small, and medium enterprises: development of a conceptual framework.
Roxas, Hernan G. ; Lindsay, Vai ; Ashill, Nicholas 等
Abstract
This paper presents a conceptual framework showing formal and
informal institutions and their relationship with the strategic choice
of micro, small, and medium enterprises (MSMEs) in a developing country
setting. It emphasises how institutions at sub-national level (such as a
region or city) influence the strategic orientations of MSMEs as many
developing countries in Asia are undergoing decentralisation whereby
sub-national government authorities are given more political, economic,
fiscal, and administrative powers. Furthermore, it sheds more insights
on the environmental (institutional) determinism-organisational
(strategic) choice nexus. It offers propositions, questions as well as
issues worth pursuing in empirical investigations in the future.
Introduction
If the micro, small, and medium enterprise (MSME) sector is an
engine of economic growth, then the local institutional framework is the
steering wheel. This is the underlying theme of this study. Its main
thesis is that formal and informal institutions emanating from the
economic, political, and socio-cultural environments at a sub-national
level such as a region or city significantly influence the strategic
directions of MSMEs operating in that locality. In many developing
countries characterised by government deregulation and decentralisation,
national institutions do matter but sub-national institutions matter
even more.
However, the liability of smallness is known to be inherent among
these MSMEs (Lall, 2000). This liability explains that despite their
potential to contribute to economic growth, MSMEs are unable to compete
well due to exogenous and endogenous constraints (Harvie and Lee, 2002;
Kirby and Watson, 2003; Brown, Earle and Lup, 2005; Fogel, Hawk, Morck
and Yeung, 2006). Institutional analysis has been used in a variety of
ways to diagnose and offer remedies to the functional, performance, and
competitiveness issues associated with MSMEs (Basu 1998; Busenitz, Gomez
and Spencer, 2000; Carlsson, 2002; Carney and Gedajlovic, 2002). One
stream of institutional theory that is replete with controversy is the
new institutional theory of Douglas North whose original work on the
subject focuses on institutional explanations of economic development
(North 1990, 2005).
The current debate on North's work centres on how to
operationalise formal and informal institutions (Glaeser, La Porta,
Silanes and Shleifer, 2004; Helmke and Levitsky, 2004; Gambarotto and
Solari, 2005; Vatn, 2005; Demirbas, 2006; Fergusson, 2006). Furthermore,
as typical institutional analysis has been repeatedly applied in
country-wide settings, a growing interest is on understanding the
institutional framework at the sub-national levels such as a state,
region or city (Busenitz et al, 2000; Brouthers, 2002; Meyer and Nguyen,
2005). The argument is that while national institutions do matter, it is
important to recognise that there are may be institutional disparities
between and amongst sub-national geoeconomic and political areas within
the same national boundary especially in countries with diverse
multicultural identifications situated in dispersed geographic locations
(Meyer and Nguyen, 2005).
Another issue concerns the use of institutional analysis to
describe national entrepreneurial (that is, SME) development. Typical
studies tend to examine the institutional factors to explain national or
regional aggregate measures of economic and/or entrepreneurial
productivity (North, 1990; Ahmadi, 2003; Glaeser et al, 2004; Tabellini,
2005; Welter and Smallbone, 2005). While this could be helpful in macro
economic analysis, most helpful for the MSME sector is to understand how
specific institutional forms directly influence firm-level variables
such as the functional activities and performance of firms.
This study hopes to contribute more insights if not remedies to the
issues and research gaps identified above. Specifically, it attempts to
present the development of a conceptual framework illustrating the
institutional environment that is argued to shape the strategic choice
of MSMEs. It discusses the following issues: (a) formal and informal
institutions under the new institutional theory; (b) decentralisation;
(c) the role of MSME in economic development; (d) strategic choice; and
(e) link between institutions and strategic posture of MSMEs.
Review of Literature
New Institutional Theory
The seminal work of Douglas North in the field of new institutional
economics (North, 1992) has inspired numerous studies on the
institutional theory. North (1992) broadly defines institutions as the
"rules of the game" or humanly devised structures that provide
incentives and constraints to economic players. It suggests that these
economic players are embedded in an external environment characterised
by high degree of uncertainty and transaction costs (Baum and Oliver
1992; Hollingsworth, 2002). The presence of economic uncertainty makes
it costly for MSMEs to transact. Institutions are formed to reduce this
uncertainty by setting the "rules of the game" in the form of
formal rules, informal norms, and their enforcement characteristics
(North, 1992, 2005).
Likewise, the same rules of the game provide the constraints and
incentives that encourage the economic players, say MSMEs, to switch
from unproductive to productive activity, and ultimately improve the
general economic well-being of a society (North, 1990). The extant
literature has shown that institutions take the form of rules (Ostrom,
2005), collective action (Parto, 2005), and structures (North, 1992).
North's new institutional theory explains that there are two
types of institutions: formal and informal. Formal institutions refer to
written laws, policies, regulations, political and economic rules, and
contracts (North, 1990).
On the other hand, informal institutions are referred to by North
(1990) as codes of conduct, norms of behaviour, and social conventions
that generally emanate from a society's culture. Informal rules are
considered unwritten rules that are created, communicated, and enforced
outside officially sanctioned channels (Helrnke and Levitsky, 2004).
Their enforcement takes place by way of sanctions such as expulsion from
the community, ostracism by friends and neighbours, or loss of
reputation (Pejovich, 1999).
While there is a plethora of studies that have examined the role of
formal institutions (Clingermayer and Feiock, 2001; Carlsson, 2002;
Carney and Gedajlovic, 2002; Veciana, Aponte and Urbano, 2002; Co,
2004), studies that attempt to operationalise North's informal
institutions are very scarce and divergent in their approaches. The very
scarce empirical studies on informal institutions looked at
socio-cultural factors such as kinship, community networks, religion,
norms, and values as manifestations of informal institutions having
varying degrees of influence on human or organisational behaviour (Hill,
1995; Pejovich, 1999; Veciana et al, 2002; Nkya, 2003; Tabellini, 2005;
Fogel et al, 2006). Indeed there is an abundance of conceptual
discussions on informal institutions coupled with a drought of empirical
studies to operationalise the same (Helmke and Levitsky, 2004). One
explanation for this could be that North's seminal work did not
specifically come up with operational definitions of formal and informal
institutions to guide empirical investigations.
Decentralisation of Governance
A focus on institutional environment at the city level is justified
by the wave ofdecentralisation taking place in a number of developing
countries, including Cambodia, Indonesia, the Philippines, Pakistan,
India, Bhutan, and Thailand. Decentralisation in these countries is
characterised by national governments assigning state powers,
responsibilities and resources to sub-national authorities (Wescott and
Porter, 2002). This is a process of restructuring or reorganisation of
political, fiscal, and administrative authority whereby the authority
and capabilities of government units at sub-national levels are
substantially increased (Work, 2001). However, studies on the
implementation of decentralisation reveal that results were lacklustre due to the underdeveloped institutional capacity at sub-national levels
(Work, 2001; Wescott and Porter, 2002).
Micro, Small, and Medium Enterprises (MSMEs)
The role of MSMEs in economic development cannot be overemphasised.
Comprising over 98 per cent of total enterprises in the Asia-Pacific
region (APEC, 2002), MSMEs have assumed a leading role in economic
development of many countries (Benney, 2000; Lee and Peterson, 2000;
OECD, 2005). For instance, in the Philippines, 99.6 per cent of the
total 810,362 business establishments as of 2003 are micro (91.75 per
cent), small (7.5 per cent), and medium (0.35 per cent) firms generating
67.9 per cent of the country's total employment (DTI, 2005).
However, the liability of smallness that is inherent amongst these
MSMEs explains that despite their potential to contribute to economic
growth, they are unable to compete well due to exogenous and endogenous
constraints (Lall, 2000; Kirby and Watson, 2003). Previous studies have
shown that the institutional (that is, political, social and economic)
framework significantly affects the chances of success of MSMEs (Amin
and Thrift, 1995; Nkya, 2003; Aidis, 2005).
Strategic Choice of MSMEs
No business organisation would survive in the long run in the
absence of a strategy (Thomson, 2001). Hence, the exercise of strategic
choice is a fundamental managerial and organisational function in every
MSME. Strategic choice refers to the determination of courses of
strategic action an organisation should take (Child, 1997). Strategic
choice, in this context is considered as an organisational variable
although it is normally exercised by the top management of
organisations. The choice is strategic as it involves matters of
critical importance to an organisation as a whole. Child (1997) argues
that strategic choice enables an organisation to relate to its external
environment, set standards of operating performance, and determine the
design of the organisation. In this context, environmental conditions
shape the strategic choice (such as situational analysis and choice of
goals and strategy) of organisations. Strategic choices consequently
influence the organisation's scale of operation, technology,
structure, human resources, and ultimately the organisation's
operating effectiveness.
Conceptual Framework Development
The foregoing discussion on the theoretical domains of
institutional theory, MSME sector development, and strategic choice
serves as a mental map guiding the development of the framework linking
institutions and strategic choice of MSMEs. Figure 1 presents the
conceptual framework. The formal and informal institutions constitute
the institutional matrix (North, 1990) which shapes MSMEs'
strategic choice that is operationalised as strategic posture or the top
management's risk taking behaviour with regard to investment
decisions and strategic actions in the face of uncertainty, the
extensiveness and frequency of product innovations and the related
tendency toward technological leadership, and the pioneering nature of
the firm as evident in the firm's propensity to compete with
industry rivals aggressively and proactively (Covin and Slevin, 1990;
Covin, Slevin and Schultz, 1994; Gibbons and O'Connor, 2005).
Formal institutions constitute the "concrete" (Boland,
1992) or "hard" institutional environment of the firm
(Hodgson, 1993) while the informal institutions constitute the
"consensus" or "soft" institutional environment.
Together, they determine the level of institutional thickness which
shape the productive and strategic directions of MSMEs (Amin and Thrift,
1995; Raco, 1999).
[FIGURE 1 OMITTED]
Link between Institutions and Strategic Posture
The relationships between institutions and strategic choice as
manifested by strategic posture, remains a point which needs further
clarification (Pfeffer and Salancik, 1978; Clark, Varadarajan and Pride,
1994; Child, 1997; Beckert, 1999). The strategic choice perspective of
the growth of the firm builds on the assumption that the firm operates
in a market economy in which it is relatively free to pursue its own
strategic choices (Peng and Heath, 1996).
The work of Oliver (1991) provides the argument that firms are not
passive entities floating in an ocean of institutions. Institutional
theory can accommodate interest-seeking, active organisational behaviour
when organisations' responses to institutional pressures and
expectations are not assumed to be invariably passive and conforming
across all institutional conditions (Oliver, 1991). By combining
institutional and resource dependency theories, Oliver (1991) was able
to identify a typology of strategic responses to deal with institutional
pressures under the convergent assumptions that: (a) organisational
choice is constrained by external pressures coming from a collective and
interconnected environment; (b) organisations seek legitimacy, stability
and predictability to survive; and (c) organisations are able to protect
their interests through responsiveness to external demands and
expectations. The ability of an organisation to adapt to changing
environmental circumstances is the key to organisational survival and
the effectiveness of the adaptive response is dependent on aligning the
response to the environmental circumstances faced by the organisation
(Strandholm, Kumar and Subramanian, 2004).
Likewise, the theory of opportunity exploitation (Shane, 2003),
theory of organisational adaptation (Hrebiniak and Joyce, 1985), and the
concept of environmental management (Zeithaml and Zeithaml, 1984) all
point to the same argument that environmental structures (that is,
institutions) are not necessarily antagonistic to strategic choice,
rather they both form its precondition and inform its content
(Whittington, 1988). Moreover, the subjective perceptions (mental
models) of organisational key players about their external
environment--correct or incorrect--determine the choices they make which
are the ultimate sources of action (North, 2005).
Formal Institutions
Formal institutions refer to the legal and political factors
manifested by the rule of law, regulations, government policies and
assistance programs designed to support the business activities of MSMEs
(Busenitz et al, 2000). These formal institutions are articulated in
written forms, administered by a central authority, and violations of
these "rules" entail legal sanctions (Redmond, 2005).
Identification of these formal institutions is mainly based on the
seminal work of Kaufmann et al (1999) on governance and institutional
quality which inspired more studies on the role of formal institutions
in economic development (Fogel et al, 2006).
Rule of Law
Rule of law refers to the supremacy of law whereby decisions are
made by the application of known principles or laws without the
intervention of discretion in their application (Kahn, 2006). A society
with a strong rule of law is defined as one having sound political
institutions, a strong court system, and provisions for orderly
succession of power as well as citizens who are willing to accept the
established institutions and to make and implement laws and adjudicates
disputes (Oxley and Yeung, 2001). Rule of law enhances transactional
trust among contracting parties knowing that their rights and interests
are well protected by law supported by an efficient legal and judicial
system (Vandenberg, 1999; Fogel et al, 2006). It promotes transparency
and stability regarding boundaries of acceptable behaviour (Scully,
1988; Oxley and Yeung, 2001). Increased transactional trust therefore
allows MSMEs to be more aggressive in seeking for opportunities,
building alliances, bearing risks, raising capital and entering markets
(Fogel et al, 2006). Hence, proposition number one states that rule of
law is positively associated with entrepreneurial strategic posture.
Property Rights Protection
Possession of significant assets cannot be efficiently used to
increase output and promote economic growth if such assets lack the
legal status of property. Protection of property rights include the
protection and enforcement of right to use, exclude others from using,
modify, obtain income from, and sell assets (Reed, 2001; Landau, 2003).
Property rights identify and protect the set of tangible and intangible
resources that can be transferred in the market place and provides
necessary incentives to owners to risk improvement to resources by
ensuring that they will benefit from the improvement and that others
will not deprive them of the benefit (Reed, 2001).
Consequently, protection of property rights allows the creation of
security for capital borrowing and investment as well as provides
incentives to put private property into productive use (Reed, 2001;
Heitger, 2004; Rodrik, Subramanian and Trebbi, 2004). These incentives
increase the confidence of MSMEs to innovate and become economically
active without the fear of being cheated out of the fruits of their
efforts (Heitger, 2004). Other advantages include the promotion of
investment in knowledge creation and business innovation by establishing
exclusive rights to use and sell newly developed technologies, goods and
services (Maskus, 2000). Consequently it promotes widespread
dissemination of new knowledge by encouraging rights holders to put
their inventions and ideas in the market (Maskus, 2000). As information
is viewed as a resource, it will open up opportunities for further
research and development by the rights holder and other firms. Based on
the foregoing arguments, proposition number two states that protection
of property rights is positively associated with entrepreneurial
strategic posture.
Government Policies
The development and maintenance of a policy framework conducive for
private enterprise in general and for MSME development in particular
cannot be over emphasised. In this context, government policies refer to
the enacted and implemented laws, ordinances, regulations any other
forms of legislations and/or government decisions especially those that
affect the business sector (Fogel, 2001). The relevance of government
policies is well supported by the argument of Rodrik (2006) that
strategic government intervention may often be required to get out of
the low-level traps and elicit private investment brought about by
coordination failures and capital market imperfections. Government
policies may be viewed as conduits through which MSMES can engage in
business activities consistent with external rules and regulations,
hence, reducing the level of uncertainty (for example, fear from
government intervention).
Likewise, government policies open up opportunities for MSMES such
as resource acquisition, mobilisation, alliance/network formation (for
example, subcontracting), establishment of industry clusters, and market
development or expansion (for example, export) (Lester, 1992; Skuras,
Dimara and Vakrou, 2000; Jackson, 2002; Audretsch, 2004; Tan, 2004;
Tambunan, 2005). Therefore, proposition number three states that
government policies perceived as conducive for MSME are positively
associated with entrepreneurial strategic posture.
Regulatory Quality
Regulatory quality refers to the degree to which compliance of the
existing laws, rules, and other government regulatory procedures does
not impose unreasonable burden on MSMEs (Gnyawali and Fogel, 1994;
Geiger and Hoffman, 1998; Fogel and Zapalska, 2001). Burdensome
government regulations may affect SMEs through: the increased prices to
absorb the cost of regulatory compliance; pressure of cost inequities as
small companies feel the brunt of regulatory burdens more than large
firms; competitive restrictions that may significantly discourage small
firms; managerial restrictions resulting from SMEs sacrificing
managerial time to comply with government regulations; and mental burden
arising from postponed projects, wasted time, managerial failure due to
lack of time and energy (Gnyawali and Fogel, 1994; Kuratko, Hornsby and
Naffziger, 1999; Hellman, Jones, Kaufmann and Schankerman, 2000; Kuratko
and Hodgetts, 2004). Therefore, proposition number four states that
better regulatory quality is positively associated with entrepreneurial
strategic posture.
Government Assistance
Government assistance has been noted as a key component in small
business or MSME development (Hill, 1995; Jackson, 1999; Helmsing, 2000;
Henriquez, Verheul, van der Knaap and Bischoff, 2001). In this study,
government assistance is expressed as the extent to which the government
extends various forms of assistance or incentives supportive of the MSME
sector (Busenitz et al, 2000). Jackson (1999) argues that governments
have a significant role to play in nurturing the small business sector
by being involved in the provision of non-traditional functions such as
coordinating and monitoring economic agents, market development,
financing, supporting producers, enabling community self-provision,
supporting customers through provision of information, and direct
provision of services not undertaken by the market (Jackson, 1999).
Skuras et al (2004) concluded that the range of business assistance
programs significantly shape the tendency of SMEs to pursue either
survival-oriented or more aggressive-type of strategies. Proposition
number five states government assistance is positively associated with
entrepreneurial strategic posture.
Informal Institutions
Informal institutions refer to the cultural factors shared by
members of a society in a that serve as constraints and/or standards and
the violation of which entails social rather than legal penalties
(North, 1990; Olsson, 1999; Redmond, 2005). This operational definition
stems from the characterisation of informal institutions by North (1990)
as codes of conduct, norms of behaviour, unwritten rules, conventions,
and generally accepted way of thinking that come from socially
transmitted information and are part of the heritage that we call
culture (North, 1990; 1991; 2005). These norms, ethics, customs, taboos,
and ideologies form the unofficial rules of a society, learned through
socialisation and are largely the inherited view of the world from older
generations (Olsson, 1999; Redmond, 2005).
Whilst there are a number of studies discussing the theoretical and
conceptual bases of informal institutions (Pejovich, 1999; Aidis, 2005;
Davis, 2006), only a handful of empirical studies attempted to measure
specific constructs categorically classified as informal institutions
(Peng and Heath, 1996; Nkya, 2003; Peng, 2004; Robson, 2004; Tabellini,
2005). The very scarce empirical studies on informal institutions look
at sociocultural factors such as kinship, community networks, religion,
norms, and values and their varying degrees of influence on human or
organisational behaviour (Hill, 1995; Pejovich, 1999; Nkya, 2003;
Tabellini, 2005). Obviously, there is a plethora of studies examining
culture using the popular framework of Hofstede (1980) whereby cultural
dimensions such as collectivism and uncertainty avoidance were shown to
be related to entrepreneurship in various respects (Robson, 2004). Even
so, informal institutions are oftentimes treated ex post facto or as
residuals after exhaustively discussing formal institutional mechanisms.
This is anathema to North's (1990) original concept of informal
institutions for which he argues that informal constraints should not be
treated as mere appendages of formal rules.
This study adopts the Global Leadership and Organisational
Behaviour Effectiveness (GLOBE) cultural framework developed by House et
al (2004) for a number of reasons. The study of Parboteeah et al (2005)
claims that the GLOBE cultural study is the most up-to-date national
culture study providing helpful updates to the cultural dimensions
identified by Hofstede (1980) whose work has been criticised for many of
its conceptual and methodological issues. As such, using the GLOBE
framework tends to avoid Hofstede's problematic issues and
incorporates other cultural dimensions not included in Hofstede's
work and that of other cultural schemes (Parboteeah, Bronson and Cullen,
2005).
The GLOBE cultural framework measures culture using the Direct
Values Inference method whereby cultural characteristics are inferred
from the aggregated values of respondents in a survey (Lenartowicz and
Roth, 1999). One of the strengths of the framework is its predictive
validity whereby cultural dimensions are studied not just in the context
of the general society but also in the context of leadership and
organisational behaviour (House et al, 2004). The following are the
major components of the GLOBE cultural framework which are considered in
this study as manifestation of a society's informal institutions.
Performance Orientation
Performance orientation reflects the extent to which a community
values results, assertiveness, competition, and materialism, and
encourages and rewards innovation, high standards, and performance
improvement (Javidan, 2004). Performance orientation shows strong
resemblance to McClelland's Need for Achievement as well as the
Protestant ethics of individual responsibility, hard work, knowledge and
challenge (Javidan, 2004). It is considered as an important dimension of
a community's culture as the underlying practices and values have
an impact on the way the community defines success in adaptation to
external challenges (Javidan, 2004). It promotes the values of seeking
betterment, setting high standards of performance, ambitious
expectations and a thirst for learning (Javidan, 2004).
According to Javidan (2004), societies with high level of
performance orientation tend to display strong level of competitiveness,
self-confidence, and ambition. Likewise, he further argues that in these
societies, time is considered non-renewable and subject to high
depletion thereby promoting a strong sense of urgency in meeting
challenges and making decisions. Hence, proposition number six explains
that higher level of performance orientation is positively associated
with entrepreneurial strategic posture.
Future Orientation
Future orientation is used in this study to mean the tendency to
conscientiously think and plan for the future and consider the long-term
consequences of one's actions in the present (Ashkanasy et al,
2004; Corral-Verdugo and Pinheiro, 2006). Cultures with high future
orientation display strong capability and willingness to imagine future
contingencies, formulate future goals states, and seek to achieve goals
and develop strategies for meeting their future aspirations (Ashkanasy
et al, 2004). People in a future oriented culture are likely to be good
in establishing and achieving goals and in planning strategies for
meeting long-term obligations (Corral-Verdugo and Pinheiro, 2006).
Proposition number seven is expressed as higher levels of future
orientation are positively associated with entrepreneurial strategic
posture.
Assertiveness
Assertiveness reflects the beliefs as to whether people are
encouraged to be assertive, aggressive, and tough or non-assertive,
non-aggressive, and tender in social relationships (Den Hartog, 2004;
Parboteeah et al, 2005). Assertiveness behaviour includes making it
clear to others what one wants, refusing what one doesn't want and
generally expressing one's intentions in clear and unambiguous
terms (Parboteeah et al, 2005). Assertiveness also entails willingness
to confront opposing views and to express one's ideas and feelings
in social encounters (Niikura, 1999). It is reported that assertive
societies tend to be competitive, value success and to think of others
as necessarily opportunistic (Den Hartog, 2004). Assertive societies
tend to look at nature as something to be controlled and manipulated,
take a pragmatic stance towards reality, and have a belief in human
perfectibility (Den Hartog, 2004).
A highly aggressive culture places high value on achievement,
independence, heroism, monetary rewards, and decisiveness (McGrath et
al, 1992; Gleason et al, 2000; Su, 2006). The relationship between
assertiveness and MSME strategic posture may be explained in terms of
the dimensions of strategy-making. It is argued that assertiveness is an
inherent dimension of strategy-making which concerns the levels of
risk-taking and reactiveness or proactiveness of decisions (Miller,
1987; Koberg et al, 1993). Since entrepreneurial firms are viewed as
risk-takers and act on rather than react to their environment, then an
assertive culture is likely to support entrepreneurial strategic posture
as strategy-making and implementation are considered as an exercise of
assertiveness (Miller, 1987; Koberg et al, 1993). Hence, proposition
number eight states that high level of assertiveness is positively
associated with entrepreneurial strategic posture.
Collectivism
Collectivism involves the subordination of personal interests to
the goals of the larger work, an emphasis on sharing, cooperation,
interpersonal connectedness, group harmony and solidarity, and joint
responsibility, concern for group welfare, and hostility toward
out-group members (Hosfstede, 1980; 1983; Morris et al, 1993; Gelfand et
al, 2004; Parboteeah et al, 2005; Yilmaz et al, 2005; Su, 2006). The
opposite construct is individualism which refers to self-orientation, an
emphasis on self-sufficiency and control, the pursuit of individual
goals that may or may not be consistent with in-group goals, a
willingness to confront members of the in-group to which they belong,
and a culture where people derive pride from their own accomplishments
(Morris et al, 1993; Yan and Hunt, 2005). Personal freedom is valued and
individual decision-making is encouraged in societies with high
individualism culture (Gong, Li and Stump, 2007).
Studies have shown that cultures that are low in collectivism (that
is, high in individualism) tend to support entrepreneurial strategic
posture. McGrath et al (1992) argue that entrepreneurs must have high
individualism score since under individualist culture, individual
initiative, achievement, right to privacy as well as formation of
one's own opinion are highly valued. This is consistent with the
findings of Parboteeah et al (2005) and Yan and Hunt (2005). Therefore,
proposition number nine states that high level of collectivism is
negatively associated with entrepreneurial strategic posture.
Power Distance
Power distance reflects the extent to which a community accepts and
endorses authority, power differences, and status privileges (Carl et
al, 2004). High degree of power distance leads to a less participative
stance in decision-making, greater reliance on rules and procedures, and
higher levels of subordinate submissiveness (Yilmaz et al, 2005).
Likewise, preservation of current status tend to be highly noticeable in
societies with high power distance (Hosfstede, 1980).
Shane (1992) explains that high power distance is anathema to
innovation because it promotes hierarchical social structure and
inequality, inhibits informal communication between people in different
hierarchical levels, encourages centralisation of power, endorses
elaborate control systems especially in organisations, and upholds
unwillingness to accept change in the distribution of power. All these,
according to Shane (1992), inhibit innovation such that: dispersed power
structures create coalitions that support innovation; frequent informal
communication as well as decentralisation permit free flowing of ideas
which facilitates knowledge acquisition and diffusion; control systems
based on trust rather than rigid rules and procedures encourage active
participation and creative thinking amongst employees; and social
mobility increases occupational mobility, technical change and
innovation.
Innovation tend to be significantly lower in countries with high
power distance (Yaveroglu and Donthu, 2002). Cultures that exhibit large
power distance will be less innovative because people in such cultures
are encouraged to respect authority, follow directions and avoid
standing out through original thinking (Gong et al, 2007). People may
take less initiative to consider and discuss the introduction of new
products and technologies and will generally wait for signals from
authority figures or opinion leaders (Gong et al, 2007). Therefore,
proposition number 10 advances that high level of power distance is
negatively associated with entrepreneurial strategic posture.
Humane Orientation
Humane orientation characterises those societies where
people's behaviours are guided by values of altruism, benevolence,
kindness, love, and generosity (Kabasakal and Bodur, 2004). The need for
belongingness and affiliation rather than self-fulfilment, pleasure,
material possession and power are likely to be the dominant bases
(Kabasakal and Bodur, 2004). Societies that have high humane orientation
tend to place greater importance of others (that is, family, friends, or
community), have high need for belonging and affiliation, values
obedience and promotes close monitoring of children by children rather
than promoting independence (Kabasakal and Bodur, 2004).
The GLOBE study reveals that a humane oriented culture tends to
contradict the elements of an entrepreneurial strategic posture:
risk-taking, proactiveness, and innovation. Greater emphasis on
affiliation rather than achievement, less emphasis on self-fulfilment,
material possession and power, less emphasis on independence, strong
tendency towards collectivism, and lesser value placed on assertiveness:
all these do not fit nor support the conceptual scope of entrepreneurial
strategic posture. To achieve something is an underlying purpose of
entrepreneurial risk-taking. Likewise, independence is an essential
element of innovation and proactiveness based on the assumption that one
can only be innovative and proactive if they are willing to take a firm
stand on what they think and feel (independent) and pursue ideas
contrary to popular beliefs. Hence proposition number 11 states that
high level of humane orientation is negatively associated with
entrepreneurial strategic posture.
Uncertainty Avoidance
Uncertainty avoidance refers to the extent to which ambiguous
situations are threatening to individuals, to which rules and order are
preferred and to which uncertainty is tolerated in society (Gleason et
al, 2000; De Luque and Javidan, 2004). In short, uncertainty avoidance
reflects the level of tolerance for ambiguity within a given culture
(Parboteeah et al, 2005).
Low uncertainty avoidance implies greater willingness to take risks
(Hosfstede, 1980). Likewise low uncertainty avoidance comes with it
values for risk-taking, strong motivations for individual achievement
and more optimism--a very good climate for entrepreneurs to thrive
(McGrath et al, 1992; Gong et al, 2007).
The intention to become an entrepreneur and start up a business is
characterised as a risky behaviour compared to establishing an
employment career with predictable and steady flow of income.
The fear of failure (usually operationalised by one's risk
aversion) is a critical issue for entrepreneurs due to the little
separation between business and personal risk in an entrepreneurial
venture (Watson and Robinson, 2003). In this case, entrepreneurship can
be characterised as requiring fair tolerance of ambiguity, locus of
control that is more internal than external as well as willingness to
take risks that are relatively well calculated (Pitt and Kannemeyer,
2000). Uncertainty avoidance turns out to be anathema to innovation as
the latter tends to introduce unanticipated changes and cause
uncertainty which in turn leads to resistance to innovation (De Luque
and Javidan, 2004; Erumban and de Jong, 2006).
Hofstede (1980) noted that in hi uncertainty avoidance societies,
there is greater fear of failure, lower willingness to take risks, lower
levels of ambition, and lower tolerance for ambiguity. These values tend
to contradict the entrepreneurial values of proactiveness, innovation,
and risk-taking. Hence proposition number 12 states that high level of
uncertainty avoidance is negatively associated with entrepreneurial
strategic posture.
Strategic Posture
As previously discussed, the exercise of strategic choice by MSMEs
is operationalised by the concept called strategic posture. Strategic
posture implies that a firm can be categorised along a continuum ranging
from less entrepreneurial to more entrepreneurial (Covin, 1991).
Strategic posture, whilst exercised by the owner of an MSME, or top
management of a firm, is considered an organisational variable as
organisations are reflections of the values and cognitive bases of
powerful actors (Carpenter and Fredrickson, 2001).
Strategic posture, hinges on three fundamental constructs:
innovativeness, proactiveness, and risk-taking. Innovativeness reflects
a tendency to support new ideas, novelty, experimentation, and creative
processes, thereby departing from established practices and technologies
(Lumpkin and Dess, 1996). Proactiveness refers to a posture of
anticipating and acting on future wants and needs in the marketplace,
thereby creating a first-mover advantage vis-a-vis competitors (Lumpkin
and Dess, 1996). Risk-taking is associated with a willingness to commit
large amounts of resources to projects where the cost of failure may be
high (Miller and Friesen, 1982). It also implies committing resources to
projects where the outcomes are unknown. It largely reflects the
organisation's willingness to break away from the tried-and-tested
and venture into the unknown (Wiklund and Shepherd, 2003).
Covin et al (1994) argue that firms with conservative or less
entrepreneurial strategic posture are risk averse, non-innovative and
reactive firms whilst those with more entrepreneurial strategic posture
are risk taking, innovative, and proactive. These three components
comprise a basic, uni-dimensional strategic orientation (Covin et al,
1994; Gibbons and O'Connor, 2005; Naldi et al, 2007). Essentially,
strategic posture reflects the firm's strategic orientation, that
is, the firm's overall competitive orientation (Covin and Slevin,
1989).
The importance of studying strategic posture rests on previous
research that generated the following results among others: (a)
strategic posture is the organisation's response or adaptation to
the vagaries of the external environment (that is, hostility,
turbulence, complexity, etc) (Lukas 1999; Strandholm et al, 2004); (b)
strategic posture is the exploitation of the firms' resources to
generate competitive advantage (Ordaz et al, 2003); (c) strategic
posture shapes the level of innovation within the firm (Salavou et al,
2004; O'Regan and Ghobadian, 2005); and (d) strategic posture
shapes the performance outcome of firms (Ramaswamy et al, 1994;
Rajagopalan, 1996; Pelham, 1999; Durand and Coeurderoy, 2001; Noble et
al, 2002; Morgan and Strong, 2003; Aragon-Sanchez et al, 2005).
Conclusion and Implications for Further Research
Institutions matter to MSMEs because they provide the structure,
set constraints and offer incentives that could support or inhibit the
proactive, risk-taking and innovative activities of these firms. The
minimisation of transaction costs as well as level of uncertainty
through formal institutions play a major role in supporting the
entrepreneurial growth of MSMEs. The socio-cultural support provided by
the equally important informal institutions complete the institutional
landscape through which productive entrepreneurial activities could take
place. The conceptual framework developed in this study offers a new way
of looking at the relationship between the institutional environment and
the strategic choices of MSMEs. However, this study offers numerous
questions and issues worth pursuing in future studies.
Of major concern is the measurement of formal and informal
institutions. It must be noted that there are many ways to measure a
firm's external environment (Lenz and Engledow, 1986). If informal
institutions are intangible, will the cognitive model of environment
(Weick, 1988) provide an adequate framework for measurement? Should
objective measures be used to determine the quality of formal
institutions? Furthermore, many developing countries are undergoing
deregulation and decentralisation of governance systems making
sub-national (for example, regional or city) governments politically and
economically more responsible and accountable. It would be interesting
to know how the propositions would work in such
institutionally-heterogeneous localities.
Finally, the ultimate objective of business operation is to realise
a pre-determined goal or set of goals which may range from intrinsic to
financial values. The challenge therefore is to establish if an
institutional environment conducive for entrepreneurial strategic
posture would result to better and sustainable MSME performance.
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Hernan "Banjo" G Roxas
Vai Lindsay
Nicholas Ashill
School of Marketing and International Business
Victoria University of Wellington, New Zealand
Antong Victorio
School of Government
Victoria University of Wellington