The main factors determining the choice of self-presentation strategies in negotiations and business meetings/Dalykiniai verslo pokalbiai ir derybos: pagrindiniai veiksniai, apsprendziantys prisistatymo strategiju parinkima.
Mazeikiene, Aiste ; Peleckiene, Valentina ; Peleckis, Kestutis 等
1. Introduction to Self-Presentation investigation
Under some business situations difficulties may develop connected
with performing the selected or attributed role, when keeping to the
selected presentation strategy. There exist clear differences of
self-presentation, when adapting to situation requirements (Baumeister
et al. 1989).
After generalization of different self-presentation investigation
data (Baumeister ef al. 1989; Leary, Kowalski 1990), the factors
determining the choice of self-presentation strategies are divided into
three basic groups: individual personal factors, inter-individual
factors, situational factors of social environment, which may be
conditionally attributed to the outside factors. All these factors are
closely interconnected and interacting not only during the presentation,
but also when selecting goals and ways to achieve them. Thus, first of
all it should be necessary to define stimuli affecting the person's
motivation for creating his own image in publicity and including not
only the choice of a desirable image, but also a decision about what
forms of behaviour are the most suitable for developing such an image,
i.e. to select self-presentation strategies. It is also important to
take into account some outside situational factors and the existing in
the society social norms, which could influence the presentation
planning and performance.
2. Personal factors determining the choice of Self-Presentation
The persons once motivated to create their own image may change
their behaviour trying to influence other people's opinion about
themselves (Leary, Kowalski 1990). The research discloses that some
people are more motivated to manage the impressions developed for
outsiders than others. For instance, the Machiavelli-type individuals
are inclined to influence others by a strategic presentation (Leary,
Kowalski 1990). Personal, individual factors are one of basic sources of
presentation dynamics (Smith 1987).
We are to review the basic characteristics of the presenting
individuals for developing a desirable image.
1. Self-confidence. By Baumeister (1989), a self-confident person
should not be inclined to apply defensive strategies of presentation. On
the contrary, a non-self--confident person may successfully use the
disturbing public circumstances in order to avoid responsibility for
possible failures. Such a person always observes other people and is
directed by their reactions as social allusions, thereby changing his
behaviour correspondingly (Buss 1986). Buss (1986) also states that
often the presentation goal is not a manipulation of other people, when
seeking economic or social profit, but rather forming an impression of
himself, when the person does not sufficiently rely on his own
spontaneous behaviour or social skills. Also, the presentation quality
depends on the reliance upon himself: lack of confidence in his own
strength is reflected in non-verbal behaviour (restriction of movements,
irresolution, the tension of the whole body, etc.), also in the
information presented for the surrounding people in a verbal form
(self-criticism, reserve, self-humiliation) (Baumeister et al. 1989).
2. Self-consciousness. A high self-consciousness is tightly
connected with the human inclination to concentrate himself on his own
publicly observed peculiarities (Baumeister et al. 1989). Knowing that
you are an object of other people's attention, reinforces the fear
of refusal and vulnerability possibilities and personalism tendencies,
i.e. the inclination to react personally to signals of social
environment or to understand events as purposely directed to a definite
man. Thus, taking into account how he is seen by the surrounding people
(i.e. with high self-consciousness) the person is more inclined to apply
the self-presentation strategies. High self-consciousness reinforces the
sense that you are observed. On the other hand, the observation itself
by the surrounding people reinforces a sense of consciousness and
motivation of the self-presenting person to create a certain image.
Also, it is necessary to mention the realization degree of other
persons' reaction connected with the public self-consciousness.
According to the investigation data the persons whose realization of
themselves as a social object is not strongly expressed, rarely take
interest in the impression they make on the surrounding people. Their
behaviour corresponding to their inner disposition is characteristic of
spontaneity, frankness, cordiality and stability, i.e. these persons are
less inclined to change their behaviour because of social context, and
otherwise than people with a strong realization of reactions (Leary,
Kowalski 1990).
3. Extroversion, other-directness is closely connected with the
above-mentioned factors; it predetermines adapting themselves to
circumstances, the conformism, social wishes, desires, and reflects
itself on the behaviour directed to social hints searching, when
observing the reactions of surrounding people, when people in a public
situation are not certain of their role performance and understanding
(Buss 1986). This personal factor presents a possibility for an
introducing person to choose a more suitable self-presentation strategy
oriented to people's expectations and social norms.
4. Self-esteem. It is found by different investigations that the
self-esteem level and self-esteem stability have influence on the
self-presentation process. Schneider and Turkat (1975) note that
defensive, high-esteem possessing persons more appreciate their
capabilities and strive for recognition of surrounding people, whereas
the self-estimation of persons with firm self-esteem is high, but the
need for acknowledgment is expressed weaker (Baumeister et al. 1989).
Low self-esteem conditions of the self-presentation strategy are based
on striving to avoid failure The high self-esteem level stimulates to
apply tactics, connected with striving for a higher status, prestige and
competence (Baumeister et al. 1989). People with high self-esteem strive
to create and consolidate a positive Ego image, but people with low
self-esteem, though striving for a desirable image, are inclined to act
indirectly and cautiously. When the return connection is negative, the
defensive persons with unstable self-esteem try to present themselves
more positively than those people with stable self-esteem.
5. Perceived self-efficiency. Such efficiency stimulates a more
active work; the accepted solutions to present themselves in a definite
manner are of a higher risk (Bandura 1989, citation according to Hybels,
Weaver 1989). When analysing the social conditions, the situation
advantages are more pronounced, stressed and benevolent for the
presenting persons, but not their threats and shortages to which most of
the attention is paid by a low perceived Ego efficiency degree
(Fukushima 1994). The perceived Ego efficiency influences the choice of
a person to behave officially in a particular manner and his
capabilities and efforts to reach a goal.
6. The style of reasons explanation. It also may be an important
inner factor based on which the causes of success and failure are
ascribed to inner or outer factors (Smith 1987). As a constant construct
of the personality, the style of reasons explanation has a direct
connection with the person's self-esteem level and self-praise. By
Seligman's words, for persons with the characteristic style of
pessimism when explaining reasons, the failure may strongly affect their
self-esteem level (Smith 1987). Thus, the style of reasons explanation
may be an important variable influencing the choice of presentation
strategy and objective results.
7. Social anxiety. This sense appears when the assimilation of
people's reaction is so strong that it arises the insecurity sense
among the surrounding people and unnatural social behaviour conditioned
by psychological discomfort and resulting in restraint, suppression and
avoiding cooperation (Buss 1986). According to the investigation data,
socially worried people are inclined to treat the social situation as a
threat for them; therefore during the self-presentation they experience
a strong physiological and psychological stress.
On the other hand, the social anxiety develops when persons wish to
impress the surrounding people, but they do not hope to be successful
(Schlenker, Leary 1985, citation according to Leary, Kowalski 1990).
Anxious people apply cautious, reliable strategies of interpersonal
behaviour, which could present a possibility to associate avoiding
failure (pushing away, confusion, humiliation). In this case it is more
desirable to avoid failure than to be successful. The concept of social
anxiety connects closely the defensive presentation strategy and a low
level of self-esteem.
Another group of personal factors is connected with individual
capabilities and skills of self-presenting persons; by applying them the
person may create many images (Baumeister et al. 1989). Snyder (1974)
indicates, that individuals differ by their abilities to present
themselves according to the public requirements (Hybels, Weaver 1989).
When presenting themselves, the basic capabilities and skills of the
person are included:
1. Presentation performing capabilities, i.e. capabilities to play
and improvise, when creating required images for surrounding people
(Briggs, Cheek, Buss 1980) as well as abilities to rule his own body:
gestures, expression of the face, pose and other non-verbal expressions
as well as his own voice (citation according to Buss 1986).
2. Self-regulation skills; they give a possibility for the
self-presenter to direct his activities towards a minimisation of the
disagreement between the real and the desirable. When this disagreement
is minimised up to the desirable level, the self-regulation ends. In
self-presentation situations this characteristic is important for
overcoming the social anxiety, for minimizing the fear of failure and to
react constructively to criticism, rejection and humiliation (Adler,
Towne 1987). Self-regulation is closely related to the self-control.
When the latter appears, the self-presentation starts with the
suppression of spontaneous, natural behaviour. During self-presentation
the self-control suppresses spontaneous behaviour and presents a
possibility for a self-presenter to concentrate the attention only to
those aspects of behaviour in public life which are compatible with his
image (Buss 1986).
3. Abilities of social perception; the flexibility of public
behaviour and the ability to change the self-presentation strategy are
connected with the person's sensitivity to other people's
behaviour, i.e. an ability to perceive and understand their emotions,
needs and motives based on verbal and nonverbal expressions (Buss 1986).
Abilities of social perception present a possibility for a
self-presenter to adapt his behaviour to the requirements of the social
situation, different needs and expectations of people, when developing a
desirable image or changing it by a better one.
The third group of factors, reflecting the inner and outer
interaction and influencing the self-presentation process, is connected
with the individual socialization of a person and (because of earlier
experience and expectations) is based on personal behaviour as well as
on information signals from the evaluating environment.
3. The role of personal experience in choice of Self-Presentation
The persons, who get more often into situations requiring the
self-presentation, have more often better abilities and skills and can
select more adequate strategies for these situations by experiencing
less social anxiety. They are able to manipulate their behaviour and
reactions of other people (Leary, Kowalski 1990). Therefore it is
possible to state that one of the factors, conditioning the
self-presentation quality and its course, is a history of socialization
of an individual, embracing adequate and non-adequate supports (when
incentives are presented without regarding the quality of performed
actions), punishment and evaluation, successes and failures (Baumeister
et al. 1989).
Jones and Berglass (1978) explain that, when experiencing a success
independently of performance quality, it is developing a positive, but
unstable comprehension of person's possibilities, and the person by
the later behaviour seeks to defend this positive comprehension
(citation according to Leary, Kowalski 1990). The history of feedback,
i.e. the positive and negative evaluations of public activities in the
past are shaping his own Ego efficiency (Bandura 1989; citation
according to Hybels, Weaver 1989). Therefore the later self-presentation
tactics may depend on the feedback's adequacy, its riskiness and
comprehension of the public situation--stressing its shortages and
merits.
By the opinion of Baumeister et al. (1989), depending on the social
conditions the presented enforcements and punishments, defensive or
reinforcing strategies may be perceived already in the childhood. For
instance, in some cultures, societies and families there exist social
norms, suppressing or even prohibiting a boastful self-praising, but in
other cultures these consolidating tactics are supported and stimulated.
Goffmann (1959) in his self-presentation concept was inclined to
reject the importance of inner, psychological factors in symbolic
interactions, meanwhile stressing the importance of outer factors
(citation according to Buss 1986). When analysing the acting history of
the person's socialization, it is necessary to pay attention to the
main outer factors.
4. Outer factors determining the choice of Self-Presentation
There are some different outer factors determining the choice of
self-presentation:
1. Social and cultural norms. Investigation of different cultures
discloses that there exist different social norms conditioning the
limits of public behaviour and its evaluation possibilities. By the data
of Powers and Zuroff (1989), some cultural norms prohibit the open
evaluation of his own positive properties and their demonstration
(Baumeister et al. 1989). For instance, the investigations in the
Western society demonstrate enforcing or defensive self-presentation
strategies diffusion, and comparative investigations in Japan--the
humiliating himself tactics prevailing in this country (Fukushima 1994).
It is explained by Markus and Kitayama's (1990) theory of cultural
aspect of Ego (citation according to Fukushima 1994). In Japanese
culture the dependency upon their culture and the point of view of
himself as a member of the society are stimulated; therefore it is
avoided in any case to stress his own exclusiveness and preference to
others. As in Western culture, the presence of other people stimulates
their own benevolent self-presentation , in the same manner, although in
the Orient culture the public social environment stimulates to behave in
a self-humiliating manner (Fukushima 1994). Thus, because of the
influence of cultural norms, the strategy of self-humiliating may be
considered as the tactics of self-regulating inner standards.
The interpersonal factors may also be conditionally attributed to
the outside factors, which influence the self-presentation motivation,
the choice of strategies, the performance of self-presentation depending
on a definite public situation and its participants.
2. The interaction between audience and the expectations of
self-presenting people. In the context of social norms, earlier
experience and individual properties, the individual expectations are
formed--a cognitive prevision how to reach social approval and to become
attractive for neighbours. The expectations of an individual in a
self-presentation situation are connected with a success or failure
probability, with his ability to correspond to his own requirements and
with the presentation limits (Baumeister et al. 1989). The choice of
self-presentation depends on the fact what evaluation of the surrounding
people is expected and on a presentiment what is expected by them. If a
self-presenting individual knows that the observers believe in his
success, it may cause the tension, and this in turn, may predetermine
the choice of defensive strategy. The expectations of the person and the
audience condition the probability how successfully this person will
perform the selected role.
It is possible to distinguish four moments of expectation influence
on self-presentation:
a) the content of self-presentation is influenced by expectations
of a self-presenting individual, connected with the evaluation in
future. They are expectations of results--discussions about events after
the self-presentation and when people have some information. For
instance, the probability of future failure stimulates preliminary
attempts to speak about a potential possibility of failure (Leary,
Barnes, Grybel 1986; Quattrone, Jones 1978; citation according to Leary,
Kowalski 1990);
b) for self-presentation it is important to foresee the public
success caused by audience expectations, as there appears social
pressure to behave in correspondence with these expectations, also,
there increases the probability that, in case of a failure, the
audience's hostility and disappoitment to the self-presenting
person can arise (Baumeister, Hamilton, Tice 1985, citation according to
Baumeister et al. 1989). Especially in case of failure, earlier boasting
and official praising of themselves increase the refusal and humiliation
probability, because the failure attracts the attention and unrealised
awaitings of listeners increase a more intensive negative attributions
process than the events approving the expectations (Baumeister et al.
1989);
c) the fact that in the mentioned case after the success forecast a
failure follows, shows the overestimation of the self-presenting man and
conditions some attributions development, for instance, that the man is
egoistic, arrogant, etc. A failure after praising himself becomes an
argument that earlier statements about himself were mistakes, based on
non-adequate Ego picture (Baumeister et al. 1989). Because of these
reasons the preliminary forecast of the success is a risky
self-presentation strategy;
d) on the other hand, the expectations of the audience concerning
the success or failure may disturb further development process of
creating impression and restrict the self-presentating person (Hybels,
Weaver 1989). Other people are a potential source of positive or
negative estimation, therefore they influence the tactics of
self-presentation by their behaviour when looking for social agreement
and avoiding the disapproval of surrounding people.
The discussion of estimators in the self-representation situations
allows to speak in general about the influence of other people on the
self-presentation strategies selection and their performance. One of the
means, by which the surrounding people influence the motivation of a
person, his behaviour, Weinstein and Tanur (1976) call altercasing, i.e.
the behaviour, by which the person changes according to wishes of other
people by performing roles expected by them (citation according to Smith
1987). This kind of impact may be described as a certain way of
education, when other people present symbolic hints in order to arise a
desired behaviour of the self-presenting person. McCallas (1978) has
noted that a desired change differs from self-presentation. He also
indicates that self-presentation expresses something who we are, and the
desired change shows how we react when interpreting reactions of other
people (citation according to Smith 1987).
3. The qualities of estimators. When a person depends on other
people with whom he is connected by the results to be obtained, then he
selects the ingratiating strategies, striving for benevolence of other
people (Pohra, Pandey 1984; Hendricks, Brickman 1974, citation according
to Leary, Kowalski 1990). Therefore, there is a stronger inclination of
a self-presenting person to ingratiate himself to authoritative, of a
high status, attractive and competent persons, because they have more
power when distributing valuable results (Leary, Kowalski 1990).
First, the estimators of the high status and power most often
occupy a position, which can present valuable results (Leary, Kowalski
1990). Also, it is confirmed, that the persons of higher rank are less
motivated to develop impressions for a person of a lower rank.
Second, the qualities of other people may also affect the choice of
self-presentation strategies and their change: a positive evaluation of
more desirable, attractive and powerful people is more important, but
disregard, repulsion, taking no interest in the self-presenting person
is more offensive than from persons of a lower status (Baumeister et al.
1989).
Third, some characteristics of estimators (it may be personal
qualities and social positions, profession) are important for
recognizing the identity of the self-presenting person. For instance,
for a student of psychology it may be more important to create a good
impression on a psychologist than on his/her parents or other
specialist, because creation of such an impression could influence the
student's, as a future psychologist's, identity development
(Baumeister et al. 1989).
4. Other values of people. By some data of investigations, public
images are often developed and reformed according to perceived "the
important other" values (Carnevale, Pruitt, Britton 1979; Forsyth
and others 1977; Gaes, Tedeschi 1978; Gergen 1965, citation according to
Leary, Kowalski 1990). Therefore, when believing that the surrounding
people value negative qualities, self-presentation may be assisted by
accenting also his own negative features (Jellison, Gentry 1978;
citation according to Leary, Kowalski 1990).
But disclosing other persons' values influence on
self-presentation does not present a reason to state that the images
created in this way are deceptive or erroneous. When presenting himself,
a person takes into account everything that is acceptable for the
surrounding people, but out of potenti-ally possible images variety he
selects those, which could be approved and evaluated favourably. The
self-presentation in such cases is tactic, but not necessarily
untruthful.
On the other hand, the person may consciously present himself by
the way, which does not represent the other person's values and
positions, either evading this person or wishing to repulse him or
trying to develop the sense of his own independency (Leary, Kowalski
1990).
5. The behaviour of other people. Social norms require that the
self-presentation must be coordinated with the behaviour of the
surrounding persons, for instance, with disclosing of other people
(Leary, Kowalski 1990). For instance, by restrained behaviour the person
answers to restrained disclosure of another person. A person, who does
not take into account other persons, may be considered as violating the
public order of communication.
6. Norms of estimators' group. In Hollander's opinion
(1958), when adapting himself to social group norms, people accumulate
some credits, which in future may give an opportunity to deviate from
those norms (citation according to Smith 1987).
7. Information of estimators on self-presenting. Personal image
creation is influenced by the fact how a self-presenter considers to be
appreciated by other people during the presentation and how he believes
to be considered by them in future. Sometimes the information concerning
a self-presenter may limit his later efforts to make an impression,
conditioning the choice limits of definite strategies. It is the problem
of the already developed image. First of all, people are not inclined to
present themselves as those who contradict the information about them
because of a small probability to present the opposite impression
(Schlenker 1980, citation according to Leary, Kowalski 1990).
The present image of a person may influence the choice of
corresponding self-presentation strategies. For instance, when the
achievements and abilities of a person are known publicly, there arises
social pressure to minimise their values by showing modesty and reserve
(Ackerman, Schlenker 1957, citation according to Buss 1986). By the data
of Schlenker and Leary (1982), people are estimated more favourably,
when they devaluate their achievements, abilities and talents or do not
stress them in public conditions (citation according to Leary, Kowalski
1990).
In different contexts of social presentation people are inclined to
behave basing on constant, long-term personal dispositions or to act on
momentary impulse, when expressing their emotional reactions to the
social environment (Buss 1986). Therefore it is necessary to identify
not only the personal traits and other human peculiarities influencing
the self-presentation process, but also the conditions under which the
self-presentation can arise and develop. The importance of a situation
sometimes is great, because the self-presentation, which does not
correspond to the situation, diminishes the role of a self-presenter
(Suslavicius 1995). We shall review basic factors, predetermining the
choice of strategies.
5. Situational factors determining the choice of Self-Presentation
The main situational factors determining the choice of
self-presentation can be represented by:
1. Public conditions. Publicity of personal behaviour is a function
of probabilities that the person's behaviour will be observed by
other people (Kolditz, Arkin 1982): the more public is the person's
behaviour, the more probable is that he will take care of the impression
on surrounding people and will be more motivated to produce an
impression during self-presentation (Leary, Kowalski 1990). The
publicity of situation influences the self-presentation motivation,
because for achieving some special goals the open behaviour is more
important than a private one.
On the other hand, closed behaviour may also be influenced by the
motives of self-presentation. For instance, a person may individually
prepare himself for self-presentation to other people. In addition,
public behaviour, developing because of the social pressure, may become
so usual that the man will transfer a large part of its elements to his
own private environment (Leary, Kowalski, 1990).
Thus, public conditions are one of the basic appreciating context
factors, increasing the probability of the self-presentation when trying
to retain a positive opinion concerning himself (Baumeister 1982;
Schlenker 1980; Tedeschi 1981, citation according to Baumeister et al.
1989). Due to publicity in an open social environment there develop
behavioural differences, connected with different self-esteem levels. By
Schrauger's (1972) opinion, the self-humiliating strategy of low
self-esteem possessing individuals appears only in public
self-presentation situations (citation according to Baumeister et al.
1989). According to data of Buss and Briggs (1984), it is also displayed
most often, when people are engaged in public activities (for instance,
they become politicians, teachers, traders, confessors, etc.; (Leary,
Kowalski 1990).
2. Limitations of a social role. Social roles predetermine
expectations, connected with the behaviour of performers of these roles
(Sarbin, Allen 1968, citation according to Leary, Kowalski 1990). Many
roles require special qualities for performing them, for instance, the
efficiency of a high status person depends on his ability to openly
create a competent leader's image (Calder 1977, citation according
to Leary, Kowalski 1990). The failure of transferring the corresponding
social role image not only diminishes the efficiency of
self-presenter's role , but may even predetermine the loss of the
right to perform this role (Goffman 1959, citation according to Buss
1986). Because of these reasons people endeavour to do their best , that
a public image would correspond to the requirements of the performed
role under certain situations.
3. The value of goals sought by the presentation. When preparing
for the presentation and during it, more attention may be paid to the
result of success , but not to the fact, by what ways this success
should be reached. In many theories of motivation it is noted that the
motivation increases with the goals value (Leary, Kowalski 1990). Thus,
the motivation of self-presentation may be caused by the value of goals
to be reached. For instance, the investigations by Pandey, Rastagio
(1979) showed, that toadyism of the person, whishing to get a job,
increases, if the competition for the duties increases (Leary, Kowalski
1990). Therefore, Pandey (1981) states, that the development of
impression by self-presentation should be natural and usual phenomenon
in societies with characteristic limited economic and political
possibilities (Leary, Kowalski 1990).
Along with the goals to be achieved, the subjective value of the
activities performed should be also mentioned (Leary, Kowalski 1990). It
follows from the investigations conclusions that the motivation of
self-presentation rises when experiencing a failure in activities, that
are personally important. Then it is strived to shape a benevolent
impression about himself by underlying his own positive qualities and
stressing failure causes favourable for him (Baumgardner 1985) or by
devaluating other people.
4. Failure acceptance. This event mostly impresses the change of
self-presentation strategy. The people having experienced the failure
strive to reconstruct their lowered image by different means, for
instance, accenting his/her positive traits (Baumeister, Jones 1978;
Schneider 1969), expressing their benevolence and approving other people
(Apsler 1975), associating themselves with other persons experiencing
success (Cialdini and Richardson 1980) or making self-serving
attributions and thus explaining their own failure by accusing outside
factors (Baumgardner et al. 1985; Weary, Arkin 1981, citation according
to Baumeister et al. 1989). In case of failure, the person becomes
motivated to present himself by expressing resistance to a
non-benevolent image. An understanding that by an image creation the
desirable effect has not been achieved, stimulates different strategies
of earlier image presentations. It is stated that when the failure is
not apprehended, it does not influence the self-presentation behaviour,
i.e. only a subjectively apprehended public failure may determine the
choice of new self-presenting strategies (Baumeister et al. 1989).
5. The feedback. In every situation of personal contacts the person
is inclined to have feedback from a partner to know what impression has
been produced (Adler, Towne 1987). When feedback or even hints about a
positive social behaviour of the person are not obtained , the situation
becomes indefinite; it results in the non-adequate attribution to the
surrounding people, unsafety feelings and lack of confidence in his own
abilities to produce a favourable impression on other people. Meanwhile,
knowing of the estimation results and the potential of estimating person
gives the possibility to prepare himself appropriately and to control
the situation of self-presentation.
However, when explaining the importance of feedback, it is
necessary to take into account that different people react differently
to the same stimuli of positive or negative feedback.
6. The stage of personal relations. Buss (1986) states that some
strategies of self-presentation have characteristic short-term effects,
because it is possible to suppress emotions and spontaneous behaviour
only for a limited time. Therefore it is possible to ascertain that such
ways of outwardly desired behaviour are characterized as
"holy" lying, worming himself in somebody's favour and
are limited not only by time, but also by the development. According to
investigations, the creation of impression is mostly used during the
first meeting, when the relations are supposed to be continued only
superficially (Buss 1986). In that case the image to be developed may
not correspond to the actual Ego. In close relations, in a diad, when
social behaviour develops in close surroundings (with no direct
observers), the need for active controlling the mutual impressions
weakens in time. The strategies of impression development and worming
himself in such relations are less connected with manipulations. Thus,
in a formal context the need for demonstrative behaviour is expressed in
a weaker form (Buss 1986).
The results of self-presentation are perceived to be more important
depending on how many times the person expects to meet another man or a
group of people. The investigations disclose, that the people who expect
further communication with the other man, are more inclined to control
this man's created impression about himself (Leary, Kowalski 1990).
The self-presentation motivation and behaviour in public social
surroundings is influenced by many connected and interdependent factors.
Some of them are connected with individual qualities of man's
behaviour, predetermined by personal variable and specific abilities and
skills (they were conventionally called internal factors), while others
with such social situation characteristics as norms existing in the
society, regulations, expectations are interpersonal (outer) factors.
Each of these factors predetermines, how intensively and by what ways
the person seeks to control the impressions of the surrounding people ,
because every factor mentioned may take part in the process of striving
for desirable results, maintaining the self-esteem and developing the
desirable identity.
6. Conclusions
The public evaluation situation determines the concentration on
your own publicly seen sides and concerns about the impression produced
on surrounding people. In this way the environment motivates an
individual during self-presentation to control apprehension and
evaluation of other people. During the self-presentation public
information about himself is presented, his own image for surrounding
people created and the individual identity solidified.
The start of developing a man's image means a resolution what
concrete image is to be produced. Here it is important not only the
fact, that a person is motivated to create an impression on other
people, but also what impression he wishes to produce reaching his own
goals. The second step is the selection of strategies, which could help
in reaching these goals. In this work the mentioned strategies are most
often applied not separately, but combined into definite combinations.
The third step is the performance of self-presentation and its
evaluation, depending on many inner or outer factors, among which not
only the qualities of self-presenting people, associated skills and
style, but also the situation of self-presentation perform an important
role.
The strategies of self-presentation reflect a great variety of
possible impressions created by active human behaviour in public. Their
goals depend on the self-presenting person's inner structures,
individual skills and capabilities to present himself and on the outer
situational factors. By self-presentation it can be tried to achieve
social and material results; self-presentation also may be used for
strengthening the person's self-esteem and his identity.
The main strategies of self-presentation are those of
self-strengthening, defensive, worming themselves into somebody's
favour and humiliating themselves and are known by potential profit from
their application and the risk to receive opposite evaluations contrary
to expectations. Following after self-presentation the public behaviour
evaluation influences the later behaviour of self-presenting person, the
choice of new self-presentation strategies, and by feedback also
influences the impression creating motivation and inner factors
determining the contents. Personal (individual, inner) factors,
interpersonal and situational (outer) factors, determining the
strategies selection, are closely interrelated not only during
self-presentation, but also when selecting goals and means to reach
these goals.
In earlier self-presentation investigations insufficient attention
was paid to perceptional and cognitive processes, when the participants
selected the self-presenting strategies. Many investigators present data
about the attempts to create "the best" images and following
them clear feedback from the auditorium going round these stages, when a
person begins to take interest in his own public image and on the basis
of his own public image and other persons response to consider how his
behaviour could correspond to expectations of the surrounding people. It
remains a non-answered question, in what way these initial stages of
development and management take place in planning the representation
process itself during which the preconditions for creating a desirable
image are researched giving a possibility for presenting himself
successfully and ensure support and approval of its audience.
After a discussion of self-presentation motivation and factors
which influence strategies selection, a question also arises, which of
these factors are more important for self-presenting person's
behaviour, when developing a favourable image and which of these factors
help or disturb to represent himself successfully--the individual
qualities of the self-presenting person or public social environment
with its existing values and standards. In further investigations of
self-presentation studies it would be interesting to analyse, how the
behaviour is changing in public, depending on hints, on a social
situation, what behaviour is to be awaited, when the outside factors
influence is stressed and a precondition is considered that there exist
great individual differences, when adapting to situational requirements.
Based on the discussed inner and outer self-presentation conditioning
interrelated factors, it can be stated that not so much the person
himself with his own qualities and values, than the social pressure
under public situation conditions influences the orientation of the
self-presenting person to accept adopted social norms; thus, public
images (of political leaders, prominent artists, etc.) are created in
advance and only later personalities corresponding to desirable images
are "selected".
All the earlier discussed theoretical self-presentation models are
based on investigations performed in Western countries. The
investigations in Lithuania could present a possibility to analyse an
additional aspect of self-presentation: how in the society living and
experiencing a transitional period from one social, economic and
political system to another one, with characteristic tension between old
and newly developing values, the discussed theories corroborate, i.e.
which reactions and changes they can develop in this context.
Thus, when introducing himself, does the person manipulate his
social environment or, on the contrary, this environment (cultural and
social norms, other people's regulations, expectations, etc.)
presents the direction of the efforts of the self-presenting person,
when consolidating himself in the society? The question should be
answered by further self-presentation investigations.
doi: 10.3846/btp.2010.38
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Aiste Mazeikiene (1), Valentina Peleckiene (2), Kestutis Peleckis
(3)
(1) Mykolas Romeris University, Ateities g. 20, LT-08303 Vilnius,
Lithuania
(2, 3) Vilnius Gediminas Technical University, Sauletekio al. 11,
LT-10223 Vilnius, Lithuania
E-mails: (1)
[email protected]; (2)
[email protected];
(3)
[email protected]
Received 22 December 2008; accepted 3 May 2010
(1) Mykolo Romerio universitetas, Ateities g. 20, LT-08303 Vilnius,
Lietuva
(2, 3) Vilniaus Gedimino technikos universitetas, Sauletekio al.
11, LT-10223 Vilnius, Lietuva
El. pastas: (1)
[email protected]; (2)
[email protected]; (3)
[email protected]
Iteikta 2008-12-22; priimta 2010-05-03
Aiste MAZEIKIENE. Master of Organisational Psychology, Lecturer at
Mykolas Romeris University, Department of Psychology, and lecturer at
Vilnius Academy of Business Law. The author of more than 70
publications. Research interests: human resourse management, psychology
of effective management, and practical development of rethoric' and
self-presentation' competencies.
Valentina PELECKIENE. Doctor of Social Science (Economics).
Department of Social Economics and Management, Vilnius Gediminas
Technical University. The author of more than 30 scientific
publications. Research interests: insurance economics, mortgage
insurance, pension systems, strategic management.
Kestutis PELECKIS. Associate professor, Doctor of Social Sciences
(Economics), Department of Enterprise Economics and Management, Vilnius
Gediminas Technical University. The author of more than 80 scientific
publications. Research interests: increase of efficiency of business
decisions and negotiations.