Innovation in large corporations: a development of the rudimentary theory of effectuation.
Svensrud, Erik ; Asvoll, Havard
INTRODUCTION
"Prediction is very difficult, especially about the
future." These words were made famous by the Danish physicist Niels
Bohr (1885 - 1962), but it is not only in physics that prediction has
been a subject of interest. For business in general (Davis & Karim,
2008; Jaimovich & Rebelo, 2009), and innovation processes in
particular (Christensen, Anthony, & Roth, 2004; Tellis, 2006), being
able to predict the future is regarded as an essential capacity. The
underlying logic is rather simple; if you know how the future will
evolve, you can gain the upper hand over competitors, and as a result,
success is a probable outcome (Christensen & Raynor, 2003). Without
stating whether prediction is possible in absolute terms, it has been
proposed that prediction today is even harder to perform than before
(Sarasvathy, 2001). One prominent argument for this is the fact that
"business all over the world is becoming more free-market oriented
and more entrepreneurial" (Sarasvathy, 2001: 244). Consequent
difficulties in prediction have led to the development of a reciprocal
theory to the well established strategy of predictive rationality
(Kotler, 1991), namely effectuation. The rationale of effectuation is
that to the extent to which we can control the future, we don't
have to predict it. When following an effectuation process, focus is
concentrated on the given set of means, rather than striving to achieve
a particular effect. However, this theory has been developed almost
entirely from the entrepreneurial perspective and little has been done
to develop this theory so that it accommodates innovation in large
corporations. Recognizing this point, Dew & Sarasvathy, (2002:20)
have argued that: "One of the more fertile areas for research based
on the theory of effectuation will involve large corporations and the
commercialization of new technologies that they create"
Motivated by the rudimentary theory of effectuation this paper aims
to support the evolution of this theory such that it encompasses the
perspective of large corporations and their innovations. In particular
the paper aims to develop a new model of effectuation theory through
examining the question of whether innovation managers in large
corporations should use effectuation strategies in their innovation
projects, and if so, how they should be used. Further the influence of
tacit knowledge and time on innovation projects is also investigated as
these are posited as elements influencing effectuation theory.
We believe that this research will contribute to a better
theoretical understanding of the effectuation processes in innovation
and entrepreneurial management in large corporations. The models
presented will help innovation managers to better understand the nature
of effectuation, thereby improving their ability to manage in their
innovation projects. The outcome of this process is a model for
innovation projects which gives the value of effectuation as a function
of time. In addition, this function is compared to the contrasting
theory of causation, which rests on the logic of prediction. A
comparison to the employment of effectuation processes for a standalone
entrepreneurial start-up, where the advantages of effectuation processes
already has been proposed (Dew & Sarasvathy, 2002; Sarasvathy,
2001), will also be presented. Based on this model it is suggested that
effectuation processes are of significant importance for large
corporations. However, in large corporations, according to the model,
the intermixture of causation processes should be higher, and the point
of time where causation processes are more valuable than effectuation
processes occurs somewhat earlier in the growth of an opportunity than
for an entrepreneurial start-up. Moreover, large corporations should
promote and utilize tacit knowledge held by the employees, as a driving
force for opportunity creating. In addition, we propose that gut feeling
should be internalized and developed when innovation managers in large
corporations evaluate opportunities. Finally, in innovation projects,
time should be managed in a more subjective manner than when operating
production to ensure optimized growth conditions for the opportunities,
and the challenges concerning timing can be overcome by launching more
opportunities to the market, but in a cost efficient way.
There now follows a presentation of a theoretical framework
covering essential topics. Then, a presentation and argumentation of the
socio dynamic model chosen is given. Finally, a discussion regarding the
fundamentals behind effectuation theory and some subsequent concluding
remarks including tentative propositions for further research will be
presented.
THEORETICAL MOTIVATION AND REFLECTION
A theoretical foundation is needed to assure a thorough
understanding of the concepts and topics presented later in this
article. The framework and the topics presented here are a result of
theoretical reflection. Moreover, we are trying to support some gaps and
links between the literature of strategic management for large
corporations and effectuation theories within the field of
entrepreneurship which indicate potential for theory development. What
we found was that the majority of previous studies and theories
concerning effectuation and opportunities were researched from an
entrepreneurial perspective. Even though propositions for the role of
effectuation processes have been advanced at the level of the firm
(Sarasvathy, 2001) and it has been stated that "effectuation is not
just for small, start up firms--it can be applied to large firms and
economies as well" (Dew & Sarasvathy, 2002: 19), little
research has been conducted in relation to determining how effectuation
processes effects innovation in large corporations (Dew et al., 2002).
The link between corporate management strategy and effectuation is
often not considered, because a key feature in the research emphasizes
the advantages of the analytical separation between invention and
commercialization (Teece 1988) or between exploration and exploitation
(March 1991), even though it is realized that the two functions cannot
be empirically separated (Teece 2006: 1137). Empirical studies are rare,
but there exists models which theoretically state that entrepreneurial
opportunity-seeking is at the same time also strategic behavior with the
aim of value creation (Ireland, Hitt, & Simon 2003; Ramachandran,
Mukherji, & Sud 2006). Also Meyer & Heppard (2000) remark that
the two fields are mutual constitutive and inseparable, since the
research results of the one cannot fully be understood without the other
(Barney & Arikan, 2001). Hence, entrepreneurially orientation is not
just about sporadic periods of action; rather it needs to be a regular
and systematic part of a firm's behavior (Smith & Gregorio
2000; Ireland, Covin, & Kuratko, 2009). The underlying logic is that
entrepreneurial actions and strategic actions can independently
contribute to value creation, and they can contribute even more when
they are integrated. In summary, even though there is a general
agreement regarding the positive effects entrepreneurship has on
firms' efforts for creating wealth (Lyon, Lumpkin & Dess 2000),
it seems that the intersection between these two research fields has
been largely left uncovered. However, Wiltbank, Dew, Sarasvathy and Read
(2009) have formulated some connections on how expert entrepreneurs use
effectual logic to conceptualize the creation of new markets, i.e. they
do not give the particulars about how managers in larger enterprises
might use strategies of effectuation. This research is linked to the
Schumpeterian tradition focusing on exploring the relationship between
marked structure and innovation, and is not related to internal
decisions within strategy management.
In lack of established research, we discuss two areas of the
management strategy literature that intersect in a particularly
interesting way with the literature on effectuation theory. Integrating
the notions of tacit knowledge, gut feeling, dynamic capabilities and
time into research on effectuation would add an important dimension to
the effectuation theory literature and provide a useful and interesting
way of explaining the role of managers involved in effectuation at
different levels of analysis. We are not arguing that these are the
only, or even the best, connections. Our goal is to show that there are
important synergies between the two literatures that can contribute to
our understanding of effectuation in strategic organizations. This can
strengthen one interesting contribution to the theory of effectuation,
i.e. that managers in large firms also use effectual strategies and
tacit skills in a context where most managers are familiar with
prediction.
We would like to increase the sharpness and the focus with regard
to the managers' understanding and their use of the tacit and
dynamic nature of gut feeling and time. These are elements which we
consider to be important but relatively unexplored and
under-communicated in the research on effectuation.
Furthermore, during this reflective work, two additional
sub-questions came into being. These are: "how does the aspect of
time affect innovation in large corporations?", and "how does
the aspect of tacit knowledge affect innovation in large
corporations?" These two sub questions give an interesting insight
into both the main question and the theory of effectuation as a whole.
Even though it has been stated that tacit knowledge is a very
important element of opportunity processes (Nonaka & Takeuchi,
1995), little has been done in order to explore how this knowledge can
be utilized for large organizations to improve their innovation
processes, and even less has been discussed with regards to intertwining
this with theories of effectuation. In conformity with this, literature
on how the aspect of time affects opportunity practice in large
corporations are scarce, even though the importance of this interlink
has been demonstrated in multiple studies (Harryson, 2005; Stalk Jr,
1988).
If the claim that ordinary management effectiveness is not the only
source of superior entrepreneurial performance and competitive advantage
in large corporations, then it is possible to assume that there is a
significant rare, tacit, non-imitable and intangible skill which has the
potential to support entrepreneurial management and effectual skills.
One important implication from this inference is that the managerial
skills of gut feeling and timing are difficult to obtain, imitate and
apply, and may be a very important strategic issue. Altogether, this
sums up into the four topics of opportunities, effectuation, tacit
knowledge, and the aspect of time.
Opportunities
The term opportunity, in the entrepreneurial context, has been
objected to a vast number of definitions but there is still little
agreement to be found concerning its nature and definition. (Hansen
& Shrader, 2007). Since 1990, four articles have worked to find
consensus concerning the term (Hansen & Shrader, 2007; Kirzner,
1997; Short, Ketchen Jr, Shook, & Ireland, 2010; Venkataraman,
1997). One of the most dominating definition of opportunity is the one
presented by Eckhardt and Shane (2003: 336): "situations in which
new goods, services, raw materials, markets and organizing methods can
be introduced through the formation of new means, ends, or mean-ends
relationship." Similar to how Alvarez and Busenitz (2001) think of
entrepreneurship theory, finding a common definition of opportunity is
not the end, but rather the means to an end. A large number of
definitions say something about the importance of opportunities, or as
formulated by Short et al. (2010: 1) "without an opportunity, there
is no entrepreneurship."
Historically, there have been two dominant views of the opportunity
construct: the discovered and the created (Alvarez & Barney, 2007).
As proposed by Shane (2000), these two different views are most probably
a continuation of the legacy between the two dominant, and distinct,
fundamental entrepreneurial theories of the Schumpeterian framework of
creative destruction (Schumpeter, 1942) and the Austrian Economics of
market disequilibrium (Kirzner, 1973). The core of creative destruction
can be described by entrepreneurship as the result of introducing new
opportunities to the market, thus bringing the market into
disequilibrium. Whereas the Austrian economics, lead by Kirzner (1973),
propose that the role of the entrepreneur is finding "holes"
in the market equilibrium, hence bringing the market from disequilibrium
to equilibrium. Thus, opportunity creation can be seen as a
Schumpeterian approach, where the entrepreneur creates opportunities;
opportunities which are not already present. On the other hand,
opportunity discovery can be understood as opportunities that already
exist, and the role of the entrepreneur is finding these. Previous
research about the topic has comprised risk and uncertainty into the
different views of opportunity. Here, risk refers to a situation where
estimates for the probability can be achieved, whereas uncertainty
refers to situations where probabilities cannot be found (Knight, 1921).
This considered, the different views of opportunities can be defined as:
opportunity creation--"where the entrepreneur creates both supply
and demand"; and opportunity discovery--"where a known supply
services an unknown demand" (Short, et al., 2010: 19). In addition,
following this model, a third view of opportunity has also been
proposed. This view, which can be seen as a nuance of the view of
discovery, is called opportunity recognition--"where known products
are matched with existing demand" (Short, et al., 2010: 19). Here,
the term "product" is used in a wider context, including
elements of products such as goods, services, raw materials, markets and
organizing methods. Miller (2007) proposes that for opportunity
recognition, risk is bounded to asymmetric information and
unpredictability. For opportunity discovery processes, where search is
the essential entrepreneurial activity, risk is bounded to
unknownability. Whereas for opportunity creation, where the entrepreneur
has a causal role in bringing the opportunity into being; the risk is
constrained by uncontrollability. The concept of effectuation is located
within the perspective of creation.
Effectuation
In a broader sense, effectuation can be seen as a philosophy. It
can be described as logic for understanding the future as something
unpredictable. However, by enacting on this unpredictable future,
control can be obtained. In entrepreneurial literature, effectuation is
seen as a useful logic for entrepreneurs with limited resources
(Sarasvathy, 2001). By definition "effectuation processes take a
set of means as given and focus on selecting between possible effects
that can be created with that set of means" (Sarasvathy, 2001:
245). Sarasvathy exemplifies this by using the case of an artist. By
following an effectuation process, the artist can paint anything he or
she wants (possible effects), given the means of a blank canvas and some
paints (set of means). This given, the fundamental of this theory is
rudimentary, based on a core of four principles (Sarasvathy, 2001):
1. Affordable loss rather than expected returns: An
effectuator's object is to create prospective options rather than
maximize returns in the present.
2. Strategic alliances rather than competitive analyses:
Effectuators attempt to reduce uncertainty and remove entry barriers by
following this principle.
3. Exploitation of contingencies rather than exploitation of
preexisting knowledge: Giving an unpredictable future, preexisting
knowledge is of less value than what exploitation of contingencies
involves.
4. Controlling an unpredictable future rather than predicting an
uncertain one: Again, giving an unpredictable future, focusing on the
means of controlling the future is a better choice than doing
predictions of an unpredictable future.
Effectuation is not in principle meant as a replacement for
predictive rationality, but exists in parallel to it. Both rationality
and effectuation are necessary for the undertaking of decisions and
action (Dew & Sarasvathy, 2002). A constraint with today's
rudimentary theory of effectuation is its point of view. The theory has
been developed more or less with respect to the entrepreneurial
position.
On the contrary, causation is the theory of following predictive
rationality. "Causation processes take a particular effect as given
and focus on selecting between means to create that effect"
(Sarasvathy, 2001: 245). To proceed with the artist example, by
following a causation process, the artist has received instruction on
what to paint (particular effect) and he or she can then select between
different canvases and paint (means to create that effect) to create
that painting.
There has been research performed to support the rudimentary theory
of effectuation. One of the most supporting studies is a comparison
between 27 expert entrepreneurs and 37 MBA students (Dew, Read,
Sarasvathy, & Wiltbank, 2009). Here, both groups were asked to think
of a given case about building a new venture around an imaginary
product. The results showed that the two groups were strongly and
starkly opposed to each other considering their reasoning. The expert
entrepreneurs followed effectual thinking whereas the MBA students used
textbook procedures in causational thinking.
A variety of published articles and books focus on the logic of
effectuation in depth. For example Sarasvathy (2001) have laid out
fundamental assumptions and important theoretical principles and
concepts. Further research has been done with regard to the dynamics and
transformative aspects of effectuation (Sarasvathy and Dew 2005;
Sarasvathy, Dew, Read and Wiltbank 2010). The logic of effectuation is
also elaborated upon and applied to various degrees in such areas as
expert entrepreneurs (Read and Sarasvathy, 2005; Sarasvathy 1998; Dew,
Read, Sarasvathy and Wiltbank 2009), opportunity creation (Alvarez and
Barney 2007; Miller 2007; Sarasvathy, Dew, Velamuri and Venkataraman
2002), entrepreneurial education (Fiet 2000), corporate entrepreneurship
and (top)management strategies (Augier and Sarasvathy 2004, Sarasvathy
and Kotha 2003); Pacheco, York, Dean, and Sarasvathy, 2010). This is an
inconclusive and short overview of the written work of effectuation in
order to identify the logic as an emerging, multifaceted and empirical
persuasive theme.
Tacit Knowledge
Tacit knowledge is a broad concept of knowledge generally referring
to the fact that some knowledge is profoundly actionable and harder to
externalize than other. There exists many definitions of tacit knowledge
which differ with regard to the degrees of tacitness and capacity to
articulate, its embodied or cognitive nature, and its subjective
(individual, I) or objective (collective, tradition based) dimensions.
The tacit aspects of individual knowledge are not necessarily publicly
available except as embodied in people to be hired, and the tacit
aspects of collective knowledge are woven into the very fabric of an
organization and cannot easily be imitated. This is a valid general
statement of tacit knowledge, but there is not enough space to handle
the myriad of all of these definitions in greater detail (see Gourlay
2006 for further elaboration). However, it seems relatively clear that
tacit knowledge has shown to be of great importance for opportunities
and innovation. For example in a research done by Nonaka and Takeuchi
(1995), where they looked at why Japanese corporations have a talent for
innovation, their conclusion was that Japanese corporations were more
inclined to value tacit knowledge compared to their American
counterparts. It seems like a supported claim that tacit knowledge is
made visible through its application and may then be utilized in the
innovation process (Leonhard and Sensiper 1998). Howells (1996)
emphasizes that learning is particularly crucial in relation to
acquiring tacit knowledge, which may explain why tacit knowledge is
often explained as an intangible asset or hard to imitate dynamic
capability. Research show that tacit knowledge is gained throughout the
innovation and production chain of a company. In fact, several authors
assume that tacit knowledge is a unique strategic resource and a source
of competitive advantage (Goranzon and Florin, 1990; Goranzon, 1993;
Black and Boal, 1994; Nonaka and Takeuchi, 1995; Howells, 1996; Teece,
Pisano, and Shuen 1994, 1997; Choo, 1998; Baumard, 1999; Scharmer, 2000;
Ambrosini & Bowman, 2001; Johannessen et al., 2001), even though
they have different views on how this should be done.
Michael Polanyi is, by a majority of authors, regarded as the
founder of tacit knowledge (Ambrosini & Bowman, 2001; Nonaka &
Takeuchi 1995). He has described tacit knowledge as a reconsideration of
human knowledge by starting from the fact that "we can know more
than we can tell" (Polanyi, 1967: 4). On the contrary, explicit
knowledge is knowledge that can be externalized in a formal language
(Nonaka & Takeuchi, 1995). Due to the dynamic character of tacit
knowing (Polanyi 1962), the perspective of tacit knowledge is
conceptualized as tacit knowing. The rationale behind this alteration
can more precisely be defined by Polanyi (1969: 132) where he states
that "knowledge is an activity which would be better described as a
process of knowing". One example in explaining the nature of tacit
knowledge is the blind man and his rod (Polanyi, 1962). A blind man
using a rod is not focused on the stick, but the meaning of what the rod
touches. The rod itself is internalized and a part of the action in
gaining the explicit knowledge of the physical reality. When the person
focuses on his rod, he is no longer using it to get meaning from the
physical world. A true understanding of the rod-in-action can only be
gained from using it. The proficiency needed here cannot be fully
articulated or communicated in a requisite manner, it has to be
experienced and executed. The most important aspects of tacit knowing
are shown by our skilled performance, it is displayed and manifested in
what we do. Hence, tacit knowledge's modus operandi is not always
to be ordered, operationalised, converted and externalized (cf. Nonaka
& Takeuchi 1995), but to be the other actionable side of theoretical
knowledge. Given the actionable and sometimes non explicit nature of
tacit knowledge, finding a way to convert this knowledge is important
for corporations who want to capitalize on it (Nonaka, Toyama, &
Konno, 2000). In brief, the interaction and conversion between explicit
knowledge and tacit knowledge can be achieved according to the SECI
process. This process proposes that there are four modes of knowledge
conversion: socialization; externalization; combination; and
internalization. The socialization mode implies that tacit knowledge can
be converted to new tacit knowledge through shared experiences and
socialization. An externalization process implies articulating tacit
knowledge into an explicit form, allowing it to be shared to others.
This is a valuable process in terms of laying the foundations for new
knowledge, or to cite Nonaka et al. (2000: 9) "when tacit knowledge
is made explicit, knowledge is crystallized". The other two modes
in the SECI model are about converting explicit knowledge into new
explicit knowledge (combination) and embodying explicit knowledge into
tacit knowledge (internalization).
While Nonaka and Takeuchi (1995) seem to propose a main strategy;
that tacit knowledge should be made explicit through a different
mechanism for exchanging knowledge (by using metaphors, analogies,
models etc.), it is important to be aware that not all tacit knowledge
can be made explicit and externalized in this manner.
This is an understanding of tacit knowledge which is also shared by
Johannessen's (2006; Asvoll and Widding 2011) view of tacit
knowing. Tacit knowing can be described by its three aspects: the
propositional knowledge; the knowledge of skills; and the knowledge of
familiarity (Johannesen 2006). According to Johannessen (2006: 268),
characteristics of propositional knowledge are that "our knowledge
must be capable of formulation in some language or other", and that
"our linguistically articulated knowledge must be supported by
experience or be proven by formal means". Thus, this tacit
knowledge ought to be articulated in some way. For the second dimension,
the knowledge of skills, the actionable aspect of knowledge is taken
into account. To exemplify this, Polanyi (1959) points out that an
expert within the field of medicine not only needs special
connoisseurship for identifying particular specimen, but also need
special skills for examining. The aspects of art or craft have also been
recognized as part of this knowledge. The last aspect of tacit knowledge
is the familiarity based, which is founded on firsthand experience.
Finding analogies and likenesses between various settings and situations
are qualities that characterize this dimension of tacit knowledge. This
perspective (Johannessen 2006; Asvoll and Widding 2011) states that all
our knowledge (tacit and explicit) can be exercised in practice, and
that there's a lot more to knowledge than fits into propositional
or converted knowledge.
Hence, tacit knowledge can also be differentiated by its degree of
tacitness (Ambrosini & Bowman, 2001). Here, the scope of tacit
skills (Ambrosini (2001) proposes that the expression "tacit
knowledge" should be replaced by "tacit skills", hence
skills implying doing) is dispersed between two anchor points, from
easily communicated to totally unavailable skills in terms of
articulation and theorization. In-between these anchors, the tacitness
can further be categorized into "tacit skills that can be
imperfectly articulated" and "tacit skills that could be
articulated" (Ambrosini & Bowman, 2001: 816).
Gut Feeling
A special form of tacit and displayed knowledge, gut feeling, will
now be handled in greater detail. Gut feeling is a vague concept,
susceptible for explanation. Though vague in definition, it is an
important property for entrepreneurial activity (Busenitz & Barney,
1997; Hills & Shrader, 1998). The concept of gut feeling is in a
close relation with both intuition (Khatri & Ng, 2000), and biases
and heuristics (Maqsood, Finegan, & Walker, 2004). Gut feeling can
be seen as a non rational decision process, but as a senior manager of a
computer company noted:
Although people think that 'gut feeling' is not a
rational decision making method, many people fail to realize that
'gut-feeling' is actually a sub-conscious derivative of the
accumulation of years of management experience. (...) It is, therefore,
important that decision making be based on a combination of relevant
information and 'gut-feeling'. (Khatri & Ng, 2000: 22)
The usage of gut feeling for making decisions is especially of
great value in entrepreneurship. This is because entrepreneurs often
hold limited information about their business idea (Gartner, Bird, &
Starr, 1992) and their decisions can seldom be based on historical
trends (Miller & Frierson, 1984). Adding to the fact that they
don't have the luxury of becoming expert decision makers within a
specific area (Gilmore & Kazanjian, 1989), and the uncertainty and
complexity often typical of an entrepreneurial context, simplifying
strategies for making decisions are needed. (Busenitz & Barney,
1997). This rationale for making entrepreneurial decisions can be
justified by the concept of bounded rationality first introduced by
Simon (1957). According to this concept, the human's cognitive
abilities are limited by three factors: limited information sensing
ability; limited information processing capacity; and limited
information storage capacity (Simon, 1957). Thus, making optimal choices
by employing a strict, rigid procedure of rationality is somewhat not
possible. Hence, other means like heuristics and gut feeling, are ways
to overcome these barriers, and still make a satisfactory decision
(Krosnick, 1991).
Aspect of Time
"The driving force of our rapid innovation is the conviction
that if we lose money we can always recover, but if we lose time we
can't." (Harryson, 2005). These words, from the former
chairman and founder of Sony Corporation, Akio Morita, point out the
importance of the aspect of time in innovation practice. As a strategic
weapon, time is as important as money, productivity, quality, and even
innovation (Stalk Jr, 1988). Even though it is acknowledged that time is
an important factor in innovation and opportunity practice, little
literature is found in how this factor should be treated.
Objective time, also referred to as actual time, is the time
measured with a standard clock (Hornik, 1984). In terms of strategy,
Taylorism is one of the first theories conceptualizing objective time in
labor processes (Littler, 1978). Taylor introduced this theory in the
USA in the 1880/90s. The goal was to increase the efficiency of
production, and he believed in the original stupidity of the worker
(Littler, 1978). As a mean to reach this goal, he introduced very strict
time frames for each task handled by the employees. In this way, time
was then seen upon as something absolute. In contradistinction to this,
subjective time is the time perceived by individuals (Hornik, 1984).
This given, time can been seen upon as something relative. Eriksen
(1999) refers to subjective time as linear in an elastic manner, or
something cyclic. A subjective perception of time can be theorized and
exemplified by Arthur Schopenhauer's theory that our perception of
the time length of a day changes according to our age. For instance, one
day for a boy aged ten is perceived twice as long as for one aged twenty
(Eriksen, 1999). Some objectives, like achieving trust, cannot be
reached within a certain timeframe. In this case, a given timeframe will
be irrelevant. In an opportunity context it has been said, in contrast
with Taylorism and the objective of speed and efficiency, that:
In today's working life, the speed of production and
productivity is less congruent than ever before. In many relations, the
inventiveness is far more important for productivity than the speed of
production, and inventiveness requires generally another type of time
economy than what you will find in time management. (translated)
(Eriksen, 1999: 241)
In entrepreneurship theory, the aspect of time is found in close
relation with the stages of growth for a new venture, and since 1962,
there have been introduced more than 100 different models of business
stages (Levie & Lichtenstein, 2009). According to Levie and
Lichtenstein (2009), the most cited model is Greiner's (1972).
Here, the most essential element in building a model of organization
development is the age of the organization. Dependent on the growth rate
of the industry an organization operates in, it will develop through
five different phases: creativity; direction; delegation; coordination;
and collaboration. This given, the model interweave time as a subjective
element of the different phases of organizational growth. However, the
approach of dividing organizational growth into different stages has
been criticized with the argument that since company growth is a
continuous process, dividing it into discrete phases is artificial
(Baron & Shane, 2007). In opposition with the business stage view,
where resources must be allocated, combined, ordered and sold/bought due
to a time schedule in order to create a competitive advantage, the
dynamic capability framework defines resources/capabilities as built
over time and firm-specific.
Dynamic Capability View
Rudimentary efforts are made to identify the aspects of
manager-specific dynamic capabilities that can be sources of competitive
advantage. Dynamic capabilities are useful in confirming the origin of
advantages and in explaining the capabilities and unique abilities of
existing enterprises to respond to their rapidly changing environment
(Teece et al., 1994, 1997). Even though such concepts are often viewed
as outside the traditional boundaries of strategy, we consider that
dynamic capabilities can be seen as an emerging and potentially
integrative approach to understanding under-researched sources of
competitive advantage and effectual strategies. We refer to the
'dynamic capabilities' approach in order to stress the
theoretical foundation for how the firm/manager can be seen as utilizing
tacit knowing, gut feeling and effectuation in the exploiting and
renewing of existing internal and external firm specific
capabilities/skills. The dynamic capability view emphasizes that dynamic
capabilities of a firm depend on both its ability to identify strategic
opportunities and its ability to change the structure of the firm to
better exploit those opportunities (Teece et al, 2002: 92). Therefore,
dynamic capabilities are the firm's ability in the processes of
firm integration, reconfiguration, renewal, learning, and response
mechanisms (Teece 2007). Examples of dynamic capabilities are product
development, strategic decision making, and alliance management
(Eisenhardt and Martin, 2000). This approach emphasizes the development
of management capabilities, and difficult-to-imitate skills (for example
organizational, functional and technological skills) in order to respond
to events and create financial success. A central theoretical concern is
that "maintaining dynamic capabilities thus requires
entrepreneurial management " (Teece 2007: 1346), which involves
understanding the knowledge dynamics that underpin capability
development. In this way dynamic capabilities can help with overcoming
the limits of modeling strategy, emphasizing the efficiency
characterized by a static resource/knowledge based framework.
The effectuation framework does not explain how to sustain
competitive advantage in large firms, hence it originally does not
reflect upon how the entrepreneur/manager handles structural and
organizational issues in order to achieve competitive advantage. The
dynamic capability view can be seen to embrace several capacities and
distinct skills; (1) to sense and shape opportunities and threats, (2)
to seize opportunities, and (3) to maintain competitiveness through
enhancing, combining, protecting, and, when necessary, reconfiguring the
business enterprise's intangible and tangible assets (Teece 2007).
Hence, there are different micro foundations of dynamic capabilities:
the processes, procedures, organizational structures, decision rules,
and disciplines (Teece 2007), which we cannot address in this paper. We
recognize the importance of all these micro foundations and we believe
they could fit well into the effectual framework, but due to space
limits here we focus just on entrepreneurial management (dynamic) skills
to sense and shape opportunities and the importance of strategic
alliances.
The dynamic capability view focuses on the relation between
competitive advantages and how the firms'/manager's
idiosyncratic and difficult-to-trade capabilities are renewed and
generated (Teece et.al 1997). For example, the manager can be more or
less skilled to perform opportunity detection, creation and strategic
alliances. In the dynamic capability literature there is substantial
research on these issues; i.e. the decisions of strategic alternatives
(Teece et.al. 1997), evaluations of ideas (Zollo &Winter 2002), the
top management strategic decision making (Eisenhardt & Martin 2000),
alliances with R & D institutions, external co-operation (Teece
et.al. 1997) and learning network capabilities (Borch & Madsen
2007). A minor issue has been the nature or aspects of knowledge, even
though Teece et al. (1994) were one of the first to raise the question
about the potential benefits of tacit knowledge.
It is stated that often it is not possible to convert tacit
knowledge to codified knowledge especially with regard to original
skilled performance (Teece 1976,; Teece et.al. 1997), which may be
executed by the managers gut feeling. Gut feeling can be considered as a
tacit know-how capability which can mainly be displayed by skilled
performance without in -situ being captured or translated into
theoretical knowledge and knowledge bases.
Integrating effectuation, gut feeling, tacit knowing and dynamic
capabilities may shed light on important common denominators. Four
characteristics which denote the common denominators between these
theoretical concepts may be that these are skills which rests on the
subject/entrepreneurial manager, it's difficult to imitate, timing
and actionable nature.
To stress the value that can arise from effectual innovation both
gut-feeling, tacit know-how and dynamic capabilities share the same
qualities, i.e. that there are some aspects with effectual decisions
which are idiosyncratic, personal, difficult to trade, hard to imitate
and intangible. Hence, these rare aspects carried by the entrepreneurial
manager are of strategic importance, because any capability or skill
which, due to its homogenous nature, can be replicated or bought and
sold may not be strategic (cf. Barney, 1986). Also Porter (1996) claims
that operational effectiveness (capabilities) is not essential to
strategy.
Indeed, if tacit aspects such as gut feeling, dynamic capabilities
and timing are interconnected with the execution of effectual skills, it
follows that effectual strategies become profound strategic issues at
the level of the firm/ entrepreneurial manager. Here, it's possible
to clarify some of the distinctions between the firm and entrepreneurial
manager. Teece (2007) states that dynamic capabilities reside in large
measure with the enterprise's top management team, but maintaining
dynamic capabilities thus requires entrepreneurial management. It may be
that the entrepreneurial manager is deprived of the innovative
opportunity unless the project has been initiated by the top management.
It is also a potential problem that ambitious innovation champions do
not possess networks and lacks the power to persuade organizational
members to join the innovative project. Therefore it seems important to
achieve a shared understanding and 'strategic fit' between top
management and entrepreneurial management, if the effectual skills
should result in competitive advantage.
This study's contribution is found in filling the theoretical
gaps here stated, by building a theoretical model that can be conducive
to enhance the understanding of opportunity practice, both at the level
of research and at the level of the firm. The "building
blocks" for the forthcoming discussion and model consist of this
theoretical reflection, which contributes in terms of foundation and
focus. These "building blocks" have been presented in previous
sections, and they will henceforth be used to ensure more persuasive
arguments and to eventually build a more robust theoretical model. A
model founded on elements of socio dynamics, a procedure to be
elaborated in the following section.
ELEMENTS OF SOCIO DYNAMICS
Before proceeding to the discussion, some explanatory descriptions
of sociodynamics will be given. This said, "sociodynamics aims at
providing a frame of theoretical concepts for designing mathematical
models for a broad class of dynamical phenomena within human
society" (Weidlich, 2005: 45). Modeling complex, non-linear social
systems implies both challenges and rather large simplifications. Whilst
keeping these limitations in mind, we will hereby take an experimental
approach in describing some social dynamics pseudo mathematically. The
rationale behind doing this is the fact that this will contribute in
building a depiction of how the pillars of effectutation theory evolve
over time. The principal result of this discussion will be found in the
shape of a model, not in the underlying mathematical expressions.
Further rationalization for this approach is the fact that "we need
new insights into the factual microeconomic behavior of economic agents
by methods of humanities, cognitive and social sciences, which are
sometimes called 'experimental economics'" (Mainzer,
2009: 219). Furthermore, giving that the forerunner of modern socio
dynamics, the Austrian economist Joseph F. Schumpeter (Mainzer, 2009),
used this approach for modern entrepreneurship theories has shown the
relevance of intertwining these elements.
As introduced, the biggest concern about using this procedure is
the rough simplification involved here. The use of only two dependent
variables, as to be explained, is a simplification of the reality. One
of the major pros however, is found in how the arguments are structured
and built. By using this kind of model building, this will be a rational
exercise examining all the contributions and testing each one of them,
both for improvement and validation. Hereby, we propose that as a
starting-point for developing an existing theory into new areas, this
method is purposive.
DISCUSSION
For the forthcoming discussion, two different dimensions will be
employed. Hence value of opportunity/innovation practice (v) in a large
corporation (vertical axes), and subjective time (t) of internal venture
growth (horizontal axis). These dimensions are made mathematical
dimensionless where t spans from 0 (where an opportunity comes into
being) to 1 (a fully integrated and exploited opportunity), and v spans
from 0 (no value for the opportunity practice) to 1 (maximum value for
the opportunity practice).
Affordable Loss
The principle of affordable loss is to choose prospective options
rather than maximize returns in the present. The essential here is then
to make choices that you can afford to lose, and that will create more
options for the future. In innovation processes, some costs will always
be present when doing choices. These costs however, will be quite small
in the beginning of a new venture compared with costs related to choice
making in later stages. This can be showed by the resource commitment
versus time graph which says that the resource commitment, here referred
to as cost (c), increase proportional with the time spent for a venture
(Tidd & Bessant, 2009). As a consequence, it is reasonable to assume
that the value, following the affordable loss principle, will decrease
proportionally, from maximum value at t = 0, to the time spent for a
venture, due to the growth of costs. In mathematical terms, this can be
converted to the following formula: c(t) = t, and v1(t) = 1-t, which
denotes the opposite of the growth of the resource commitment. Although
the principle of affordable loss in creating more options for the
future, models like the innovation funnel (Tidd & Bessant, 2009)
propose that in an innovation process the result of making a choice is a
decrease in the scope of choices.
According to the funnel analogy, maximum choices can be made at t =
0, and when the opportunity is fully integrated and exploited, the
relative number of choices can be approximated to zero. This effect has
also been referred to as path dependency (Alvarez & Busenitz, 2001).
The value of following the principle of affordable losses is directly
related to this. The reason for this is that it will be less valuable
looking for new choices when the absolute number of choices you can
choose from decreases for each choice completed. In mathematical terms
this is equal to: v2(t) = 1-t. The theoretical reflections in this study
may evince support for the affordable loss principle. When the firm can
afford to lose and end innovation project before they get too expensive,
then they may be more able to preserve and develop unique tacit
firm-specific skills which are a main source of competitive advantage in
accordance with the tacit knowing view (Asvoll & Widding 2011) and
the dynamic capability view (Teece et.al 1997).
Summing up the contributions from v1(t) and v2(t) gives the
following expression, v(t) = v1(t)+v2(t) = 2-2t, as here shown
graphically:
[FIGURE 1 OMITTED]
Strategic Alliances
It has been stated that there are two mechanisms for how you can
extract value from a strategic alliance: by bargaining over economic
benefits from successful execution of joint tasks; and by internalizing
skills from partners (Hamel, 1991). In this respect, a following in how
these mechanisms evolve; from an initial opportunity to a fully
integrated competitive advantage, will here be conducted. To evaluate
the first mechanism, bargaining over economic benefits, we will look
into how bargain power between two strategic alliance actors develops
dynamically. In brief, "bargaining power at any point in time with
an alliance is, cetrisparibus, a function of who needs whom the
most" (Hamel, 1991: 100). The rationale behind this statement is;
if you have little to offer, you will be less attractive, thus being an
object for lower bargain power, than if you have much to offer.
Transferring this to the development of a new opportunity in a large
corporation, the internal venture will most probably have more to offer,
and as a result of this, obtain more bargain power in the latter phases
than in the early stages. This can be supported by entrepreneurial
research that has shown how relatively small firms have a much larger
interest in creating strategic alliances than relatively larger firms
have (Gomes-Casseres, 1997). One particular reason for this is that
small firms can then build public confidence and a good reputation just
by being in alliance with a large established actor (Stuart, 2000).
However, by being an internal corporate venture, you will profit from
the already established reputation of the corporate, and if the
corporation is large enough, it is reasonable to approximate this
reputation to be constant, regardless of the internal corporate
venture's actions. Mathematically, this can be denoted, given an
average reputation of the firm, by the following: v1(t) = 0.5. The
evolvement of the second mechanism is more dynamic in nature. Here, the
value extracted is found in internalizing the skills from the partners.
Given skills as the practical aspect of knowledge (Polanyi 1969; Asvoll
& Widding 2011), the extraction will then be in attracting and
internalizing unknown valuable knowledge from the alliance. As this
internal venture grows, more knowledge, both tacit and explicit, will be
gained, hence building the internal knowledge reservoir and achieving
competitive advantage (Widding, 2005). Based on this increase of
knowledge reservoirs, it is reasonable to believe that the value of
strategic alliances for the internal venture will decrease
proportionately with the growth. Mathematically, this can be described
by the following: v2(t) = 1-t. To summarize, the value of a strategic
alliance of an internal venture in a large corporation is the sum of
bargaining over economic benefits, as proposed to be constant over the
growth, and internalizing the skills from the partners, as proposed
negatively proportional with the growth. Mathematically, this can be
described by the following: v(t) = v1(t)+v2(t) = 1.5-t, as here
depicted:
[FIGURE 2 OMITTED]
One way of validating this is by looking into previous research.
This has shown that there have been alliances formed at higher rates in
emergent-stage markets than in mature-stage markets (Eisenhardt &
Bird Schoonhoven, 1996), and that "young and small firms benefit
more from large and innovative strategic alliance partners than do old
and large organizations" (Stuart, 2000: 791).
Exploitation of Contingencies
As stated in the theory section, exploitation of contingencies
should be considered rather than exploitation of preexisting knowledge
when the future is unpredictable. To evaluate if, and when, this
priority is valuable for a large corporation, finding the underlying
elements for this statement has to be done. We propose that the two
characteristics which constitute this statement are the aspect of
knowledge and the aspect of flexibility. Preexisting knowledge is
important as the counterpart of exploiting contingencies, and will
hereby be evaluated with respect to internal opportunity growth. As
mentioned as one of the rationales behind evaluating the value of
strategic alliances, we will here consider the growth of the knowledge
reservoir (Widding, 2005). But instead of acknowledging the knowledge
reservoir as a proportional growth from something next to nothing at the
origin of an opportunity, the argument here is that the growth of an
opportunity in a large corporation already has a head start compared to
their entrepreneurial counterparts. The reason for this is that a large
corporation will most probably pursue opportunities that are found
within their already present activity or strategy, or at most daring, at
the rim of this. This supports the argument that if a large corporation
chooses to pursue an opportunity, some knowledge and core competencies
(Prahalad & Hamel, 1990) concerning the opportunity would most
probably already be present in the corporation. This head start is here
expressed by a mathematical factor of 0.5 into the mathematical
knowledge function: v1(t) = 0.50.5t. This shows that the value of
exploiting contingencies due to the elements of knowledge and
competencies is initially quite high, before, as a consequence of
building these reservoirs and capabilities, the value will decrease. The
second characteristic, the aspect of flexibility, is concerning the
ability to exploit contingencies. In juxtaposition to the rationale
behind evaluating affordable loss in large corporations, the path
dependency resulting from pursuing an opportunity (Alvarez &
Busenitz, 2001) will decrease flexibility over time. Thus, this leads to
that the maximum flexibility of an internal opportunity pursuit is found
initially. But, in contrast to an entrepreneurial start-up, this
flexibility is rather dampened due to the corporate strategy, which puts
restrictions on the extension of the flexibility. This dampening is here
denoted mathematically with the starting point of 0.5 (and not 1, as the
case of no restrictions to the initial flexibility). Hence, giving the
flexibility function of: v2(t) = 0.5-0.5t. Combined, this gives the
function: v(t) = v1(t)+v2(t) = 1-t.
[FIGURE 3 OMITTED]
The hazard of focusing on preexisting knowledge in an opportunity
setting also concerns about bringing in an expert too early when
pursuing an opportunity. The reason for this is the expert's
natural stance of defending his/her reputation and preexisting
knowledge.
Control of an Unpredictable Future
Sarasvathy's logic for controlling an unpredictable future
rather than trying to predict the future is: "to the extent that we
can control the future, we do not need to predict it" (2001: 252).
In our perspective, the aspect of controlling the future and predicting
the future are not contradictory, they are on equal footing. The
difference here is the kind of opportunities they are approaching: the
created; or the discovered (Shane, 2000). The discovered approach is
related to the Austrian Economic School of finding "holes" in
the market equilibrium (Kirzner, 1973). Prediction, we propose, is a pro
active way of finding these future "holes", thus an activity
only accountable for the opportunities to be discovered.
Controlling the future however, is about making (and taking) a
position before it is possible to predict and thereby creating an
opportunity which in the next turn contributes to disturbances in the
market equilibrium. This said the approach of controlling the future is
only accountable for the opportunities to be created. If making an
assumption that the created opportunities are of equal importance as the
discovered, we can hereby propose that the value of controlling an
unpredictable future, confined to the opportunity aspect, accounts for
half of the total value of opportunities regardless of time. In
mathematical terms this gives the function: v1(t) = 0.5. In addition, we
will here suggest a dynamic contribution to this forth element of the
rudimentary theory of effectuation, which we have chosen to call the 500
pound effect.
So by growing bigger in a certain market you will gain more power,
which in next turn will contribute to an increased ability to control
this market in the future. However, by already being present in a large
corporation, you will have a head start. This head start will here be
presented as a factor of 0.5, and the value of control will grow with
the opportunity, thus giving the following equation: v2(t) = 0.5+0.5t.
Together, v1(t) and v2(t) account for the value of controlling the
future: v(t) = 1+0.5t, as here depicted:
[FIGURE 4 OMITTED]
Note the upward trend of the value of controlling an unpredictable
future due to the opportunity growth. This is an opposite trend compared
to the three other figures earlier presented, and contributes to the
rationale of employing effectuation processes in larger corporations,
which weakens Sarasvathy's (2001) link between the
effectuation's given set of means and the underlying logic of
control. The underlying assumption for the value of controlling was the
simplification in the valuation of the discovered and created view of
opportunities. Whereas the present theories (Christensen, et al., 2004)
are backing prediction and the value of discovered opportunities, we
will hereby propose that the value gained from created opportunities can
be even more valuable. The rationale behind this proposal starts with
Knight's definition of risk and uncertainty (1921). The role of the
entrepreneur is to change situations from uncertainty to risk. By doing
this, an entrepreneur can capitalize on taking decisions based on
quantifiable probabilities rather than non-quantifiable probabilities
(Miller, 2007). According to Short (2010), for created opportunities,
both supply and demand is unknown, whereas for discovered opportunities,
only the demand is unknown. Thus, the value added from entrepreneurial
activities will then be higher for opportunity creation than for
opportunity discovery. Moreover, earlier research has shown that
exploitation of enacted opportunities is more likely to be a source of
sustained competitive advantage than exploration of those formed by
imperfections to pre-existing industries or markets (Barney, 1986). This
given, the line concerning the aspect of opportunity could be raised due
to the sometimes higher valuation of created opportunities. However, as
a result of absent evidence and the simplicity of the model, this has
not been conducted in this study.
Building a Model
The four principles which constitute the rudimentary theory of
effectuation have now been evaluated. The result of this will now be
combined into one model which will depict the value of using
effectuation processes when pursuing an opportunity within a large
corporation. Before presenting this model, the underlying assumptions
will here be summarized. Because, as stated earlier in the discussion,
this is a rather simplified model, so knowing the assumptions is crucial
to be able to evaluate its constraints.
1. All four principles which constitute the effectuation theory are
weighted equally.
2. The underlying evaluations of these principles are treated as
either nonexistent, constant, or as a 1st order function of the
opportunity growth.
3. The underlying evaluations of these principles are treated only
between the two conditions of: the point in time where an opportunity
comes into being; and at the point in time where the opportunity is
fully integrated and exploited by a large corporation.
4. Effectuation processes and causation processes have been
juxtaposed as a dichotomy to enable clearer theoretical exposition
(Sarasvathy, 2001).
The forthcoming model is a sum of the four principles evaluated by
value between 0 (no value) and 1 (maximum value), and according to
opportunity growth from 0 (where an opportunity comes into being) and 1
(a fully integrated and exploited opportunity):
[FIGURE 5 OMITTED]
Here, the result is depicted showing value of both effectuation and
causation processes. According to assumption IV, the value of causation
follows is calculated: [v.sub.c](t) = 1-[v.sub.e](t), where the
subscript c and e denotes causation and effectuation respectively. An
interpretation of this figure shows that the value of following
effectuation processes is greatest at the initiation of the opportunity.
During the growth of the opportunity, the value of these processes will
decrease, and as a consequence of this, following causation processes
seems more adequate. At the intersection between these lines, which
occurs almost halfway through the lifespan of an internal opportunity,
there is a shift where the management of the opportunity should change
strategy, from explorative effectual activities to more predictive
causation based activities. This shift can also be interpreted such that
it points out where the corporation should change the manager for the
opportunity, from an effectual entrepreneurial type to a causational
predictive controller type. Even though some persons hold both these
characteristics, it might be useful for a corporation to at least
evaluate such a shift of the opportunity manager at this point. To give
further insight of this model, a comparison of how this model would be
without the influences a large corporation have on an opportunity will
here be given. In order to show this, modification concerning the
effects of: the established reputation; the present knowledge and
competencies; the dampening of flexibility; and the 500 pound effect,
within a large corporation have to be adjusted to an entrepreneurial
context as here depicted:
[FIGURE 6 OMITTED]
A comparison between these two figures shows two distinct
differences, hence the higher initial value of effectuation and the
later intersection point. This gives that it is more valuable for an
opportunity in a start-up company to utilize effectuation processes in
the early stages than the case of an opportunity in a large corporation.
In addition, a start-up company should employ effectuation processes (as
the main focus) for a longer period of time than for an opportunity in a
large corporation. In spite of this, the differences are just slight,
which means that the opportunity strategy for a large corporation should
not differ too much from the strategy of a start-up, and vice versa. An
interesting remark is that the 500 pound effect actually makes the two
models, the start-up's perspective and the large corporation's
perspective, more equal.
Aspect of Tacit Knowledge
The difficulties of being big and innovative at the same time have
both been indicated by earlier research, "it [sustained product
innovation in large, mature organizations] occurred in spite of the
system, not because of it" (Dougherty & Hardy, 1996: 1121). To
overcome these difficulties, we believe large corporations should better
preserve the tacit knowledge, or better be aware of the actionable
aspect of tacit knowing (Polanyi 1969; Asvoll & Widding 2011), held
by their employees. By identifying those who have the best qualities of
tacit knowing, especially regarding the dimension of skills, and giving
these individuals the chance (or even incentives) to pursue
opportunities, innovation can then happen because of the system, not in
spite of it. The theoretical reflection stresses the importance of
competent entrepreneurial managers, having the 'right' gut
feeling. Experts however, could be seen as too defensive, not willing to
broaden their scope for new inputs. In addition, tacit knowing in
wielding both chaos and control were seen as a valuable skill. It is
reasonable to presume that the recognition of these modes of tacit
knowing are associated with the opportunity desired. If you hold the
right gut feeling and a willingness to operate in chaos, we assume you
will be more likely to create opportunities, rather than discovering
them. The underlying argument for this is the
Weickian-Marchian-Knightian problem, stated by Sarasvathy and Simon
(2000) as:
Where do we find rationality when the environment does not
independently influence outcomes or even rules of the game (Weick,
1979), the future is truly unpredictable (Knight, 1921), and the
decision maker is unsure of his/her own references (March, 1982)?
By using the rationale of tacit knowing obtained by the employees,
a large corporation can then be able to overcome this problem, thus take
a position in the "suicide quadrant". This denotes the space
where both the market and product are completely new (Sarasvathy, 2003),
and as a consequence of taking this rather unique position; achieve
value and competitive advantage.
The "suicide quadrant" is also the suitable position for
effectuation processes (Sarasvathy, 2003). We believe this, to a certain
extent, is concerned with rationality and uncertainty. The larger amount
of uncertainty, typical for the "suicide quadrant", the less
will the value of common rationality and knowledge be. If this is true,
how can you then perform rational actions? It has been claimed that
effectuation is not based on irrationality (Dew & Sarasvathy, 2002),
however little has been said about knowledge in this context. We assume
that an underlying reason for the rationality is the aspect of tacit
knowing. Moreover, when dealing with uncertainty, explicit knowledge is
absent, and rationality is therefore tied to heuristics and comparative
cognitive analysis. In these situations, gut feeling can be interpreted
as the result of tacit knowing, and consequently, this can be of use
when making decisions. According to this, we propose that gut feeling
should be used and developed when entrepreneurial managers in large
corporations evaluate opportunities.
Aspect of Time
If entrepreneurial managers don't talk much about time in
terms of months and years, maybe this indicates their subjective
perception of innovation projects. This may coincide with present
theories of opportunity and the concept of time. The perception of
objective time, as pushed to the extremes by Taylorism, is suitable for
maximizing the efficiency of production (Littler, 1978). We suggest that
this is bounded to uncertainty. Given a production line, the uncertainty
of the process can be approximated as nonexistent. For an opportunity
process however, uncertainty will be present. Since objective time is
not optimized in handling uncertainty, time should rather be perceived
in a subjective manner. In terms of organizational structure, there is a
conflict in the aspect of time. A large corporation, which often has a
rigid organization structure, wants to operate objective time, whereas
the innovation department will utilize time as subjective (Ulvenes,
1997). Based on this underlying conflict, we propose that the innovation
department in large corporations should be partially separated from the
corporate strategy. In this way, the entities can apprehend the aspect
of time in the most beneficial manner and maximize the processes of both
productivity and opportunities.
Regarding the model of effectuation processes, time should be
comprehended as subjective. It is reasonable to believe that for
opportunity practices, it is more advantageous to look at time as a
various factor, extending from initially explosive (Ulvenes, 1997), to
objective when fully exploited and integrated. As a consequence, it is
not the function of the model in figure 5 which is important, it is the
shape. This shape can be contracted or extended depending on how time is
perceived during the opportunity growth. Finally, theoretical
reflections have shown that timing is a difficult part of innovation in
large firms. But, by being partially separated from corporate strategy,
we claim that the innovation department should increase their portfolio
of potential opportunities, do an early phase development without high
investments, and withdraw those not encountering positive feedback. In
this way, the absolute number of successes will be higher, and the
downside of those not succeeding will not be too costly.
CONCLUDING REMARKS
We will now come with some concluding remarks regarding this study
in general; and for the discussion in particular. The purpose of this
study is to answer the theoretical based questions stated
introductorily. Based on the discussion, six propositions have been
made, together constituting the main findings. The first two
propositions are given at the level of research, better defined in the
development of the theory of effectuation. The four succeeding
propositions are given at the level of the firm, mainly addressed to
innovation managers in large corporations. These propositions are not
fixed, but are purposive as contributions to the mentioned levels.
Having this said, the following propositions are offered at the level of
research.
Proposition 1: Effectuation processes are almost as important for
opportunity practice in large corporations as for start-ups.
The fact that many large corporations gain competitive advantage
through a better connection and balance between invention/exploration
and innovation/exploitation (cf. March 1991; Teece et.al. 1997),
indicate the value of effectuation processes in large companies.
Proposition 2: The value of effectuation processes in large
corporations is decreasing with the growth of an opportunity; from
initially highly valuable, to a shift halfway through the growth where
causation- and effectuation processes are of equality, before ending up
as less valuable when the opportunity is fully integrated and exploited.
If this effectuation and causation dichotomy is true or taken for
granted by researchers conducting research within each of these
separated views (i.e. strategic management vs. entrepreneurship), then
maybe it is harder to reconceptualise more holistically that over a
period of time large companies can accomplish feats involving both
processes of opportunity practice. The next four propositions are
offered at the level of the firm.
Proposition 3: The qualities of the entrepreneurial manager of an
opportunity in a large corporation should be evaluated during the growth
of the opportunity. Since effectuation qualities are of most value
initially, whereas causation qualities are most valuable at the latter
phases, a shift in the management modus operandi could be expedient.
The underlying reasoning we advance is the claim that effectuation
and predictive rationality are two distinct forms of rational action.
Hence, rationality depends on the context and if the
entrepreneurial/innovation manager is using effectual skills and logic
it means that it should be the rational way to proceed. And if the
entrepreneurial manager is using prediction it also must be considered
the rational mode of action. But if effectuation is used when prediction
is efficient and vice versa, there is a lack of logic.
Proposition 4: To overcome the difficulties of being big and
innovative at same time, large corporations should identify those
employees having extensive tacit knowledge, especially regarding the
dimension of skills and attitude, and let these pave the way in
identifying, discovering, creating, and exploiting opportunities.
Tacit knowing which is unique and rare cannot be easily imitated.
Hence, tacit knowledge can represent a competitive advantage (Alvarez
& Busenitz 2001; Ambrosini & Bowman 2001). Because tacit
knowledge may be critical in the exploration of effectual opportunities,
firms should aim at finding who is capable of entrepreneurial management
decision for forming efficient effectuation.
Proposition 5: Gut feeling should be developed, and evaluated to
the same extent as other selection criteria, when entrepreneurial
managers in large corporations evaluate opportunities; especially those
holding a large amount of uncertainty.
This proposition rests on the theoretical insight that tacit
knowledge is also a form of 'here and now' actionable knowing
(gut feeling) which can, if taken seriously, be of strategic value
highly relevant for the success of innovation projects (Johannessen
2006; Teece et.al 1997; Asvoll & Widding 2011).
Proposition 6: Large corporations should be more experimental in
their opportunity practice to assure a higher number of successes, and
especially to overcome the difficulties of timing. Instead of providing
for a few expensive bets, they should arrange for more cost effective
ones.
In theory, we have suggested that a given objective timeframe often
set by business and stage gate approaches will be irrelevant if not
subjective perceived tacit or dynamic skills are developed and used in
order to gain competitive advantage. To ensure that a sustainable amount
of innovation successes can be achieved and timed in a proper way, costs
should not be put solely onto few expensive projects led by top
management, but rather rest on the subjective perception and judgment of
the entrepreneurial manager involved in several cost effective effectual
based projects. This means that time also should be considered in a
subjective, cyclic and experience based manner (Eriksen 1999),
especially with regard to innovation projects.
Finally, we would comment how this study has influenced the
rudimentary theory of effectuation. Based on a socio dynamic model and
supporting theories, this study has broadened the scope of effectuation
by including its applicability to large corporations as well as to the
entrepreneur. In addition, the resulting model indicates that for an
opportunity process, there is not an all or nothing situation. Both
effectuation- and causation processes are interweaving; and it is the
relative relationship between these two evaluated against the
opportunity growth which is of interest. In addition, this study
demonstrates that tacit knowledge and the aspect of time are elements
that should be considered and included when dealing with effectuation
processes.
FURTHER RESEARCH
Most importantly, further research should be engaged in testing the
validity of the model presented in this study. This said, there is
especially the internal and construct validity that should be of
uttermost focus. Has this study measured what it was intended to do?
Moreover, a larger survey would give more generalized results than here
achieved. This also accounts for further development of the theory of
effectuation, which in our perspective lacks a more robust empirical
foundation.
In this study, the evaluation of effectuation, and consequently
causation, has been measured by the parameter "value". This is
a rather broad concept, and the strength of this variable is
questionable. Finding a more concise and strong variable, or several
ones, is interesting for further research. As a last element of further
interest, the underlying rationale behind the fourth principle of
effectuation, namely "control of an unpredictable future, rather
than prediction of an uncertain one" (Sarasvathy, 2001: 259), has
been of question in this study. A thorough evaluation, both empirical
and theoretically, should give answers to this, thus contributing in
strengthening the theory of effectuation, and as a result, making it
more logically consistent and empirical robust.
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